Dealership Experience
11 yrs
Industry Experience
18 yrs, 9 mos
57 Reviews
Write a Review57 Reviews of Jared Diveley
July 27, 2021
The staff was and is Easy to work with, Sales and scheduling is easy, service is excellent, hopefully the excellent customer service continues into the future, Thanks:). scheduling is easy, service is excellent, hopefully the excellent customer service continues into the future, Thanks:). More
Other Employees Tagged: Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Matthew Lindberg , Bradley Frazier, Anthony McCalla, Jeff Perard, Anthony Walker
July 26, 2021
The lack of professionalism of this employee is unbelievable. He takes after the general manager, Jared Dively wo is unfit for his role. It just goes to show how a poor leader can impact other emp unbelievable. He takes after the general manager, Jared Dively wo is unfit for his role. It just goes to show how a poor leader can impact other employees. He will raise his voice and disrespect customers. His attitude and personality bring shame to the VW brand. There's no need for disrespect, you're in a service role. I can say, I have personal relationships with other employees of the dealership and can vouch for them, but I cannot recommend Lakeland VW based solely on the downfalls of this individual. He lacks customer service skills and needs training. More
Other Employees Tagged: Matthew Lindberg , Jeff Perard
July 23, 2021
Matt and Jeff in service are awesome and the best!!! They are both very knowledgeable and ready to assist! Keep up the great work and I will always drive to get my car serviced there! are both very knowledgeable and ready to assist! Keep up the great work and I will always drive to get my car serviced there! More
Other Employees Tagged: Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle, Matthew Lindberg , Bradley Frazier, Anthony McCalla, Jeff Perard, The receptionist is a pleasure to speak with
July 06, 2021
Friendly personnel quality work done at competitive prices. Would recommend this dealership to anyone. They go the extra step to take care of you a real homely atmosphere! prices. Would recommend this dealership to anyone. They go the extra step to take care of you a real homely atmosphere! More
Other Employees Tagged: Charles Draper, Jeff Arthur, Ron Fondaw, Larry Riddle, Matthew Lindberg , Bradley Frazier, Christina Lish, Jeff Perard
June 24, 2021
My brother wet there to see if can get car he saw on there website. The salesperson told him they only have they won't have that one and tried to shove him into the most expensive modal. When called thy there website. The salesperson told him they only have they won't have that one and tried to shove him into the most expensive modal. When called thyvsiad it right herein thelot and I can get it ready to test drive. Dishonest and vile. We will it do business with them xxxx you! More
Other Employees Tagged: Larry Riddle , Terry
January 23, 2021
Was told service would take 1-1 1/2 hours when set up appointment. Show up and advised will take 3-4 hours. Asked about a loaner and service advisor stated they are not obligated to provide a loaner and appointment. Show up and advised will take 3-4 hours. Asked about a loaner and service advisor stated they are not obligated to provide a loaner and that a loaner should have been set up when making the appointment which he was the one that set up the appointment. Per the VW emission settlement any repair over 3 hours a loaner is to provided. Repair took until the following day. Never going to return to this location would not recommend. If you do you have to go to this location do not use service advisor Jeff Perard he has no customer service skills and talks down to the customers. Jared asked for an email explaining the issues almost a week later with no response. More
Other Employees Tagged: Jeff Perard
January 18, 2021
Everyone is extremely friendly and accommodating. A big shout-out to Trey Chapman for his excellent service and willingness to go above and beyond for his customers! shout-out to Trey Chapman for his excellent service and willingness to go above and beyond for his customers! More
Other Employees Tagged: Jeff Perard, Trey Chapman
July 28, 2020
Excellent customer service pre and post purchase from all. Gave Jared the values I find important in a car and delivered me with multiple choices! all. Gave Jared the values I find important in a car and delivered me with multiple choices! More
Other Employees Tagged: Lawrence "Trey" Chapman, Bradley Frazier, Jared Miller
June 04, 2020
Boy wat a great place all except there to cheap to buy another popcorn machine. 😀. Great water weak coffee good cream. I take my rolls Royce there to. another popcorn machine. 😀. Great water weak coffee good cream. I take my rolls Royce there to. More
Other Employees Tagged: Charles Draper, Jeff Arthur, John Sullivan, Ron Fondaw, Larry Riddle , Jonathan Fiermonti, Jared Miller, Jeff Perard, Brian Woerdehoff, Franchelle diviley she washed my car good.
May 27, 2020
purchased nw tiguan MICHELLE WAS VERY HELPFUL, INFORMATIVE, AND PERSISTANT. SHE KEPT ME AWARE OF WHAT WAS HAPPENING AT ALL TIMES. SHE WAS VERY ACCOMODATING WHEN WE HAD SC MICHELLE WAS VERY HELPFUL, INFORMATIVE, AND PERSISTANT. SHE KEPT ME AWARE OF WHAT WAS HAPPENING AT ALL TIMES. SHE WAS VERY ACCOMODATING WHEN WE HAD SCHEDULING DIFFERANCES. JARED WORKED WELL WITH MICHELLE AND WAS AVAILABLE WHEN WE HAD QUESTIONS ABOUT THE NUMBERS. More
Other Employees Tagged: Larry Riddle, Michelle Barnett