Jared Neves | Page 11

I recently bought my second vehicle from Falmouth Toyota, a used Toyota 4Runner. I had seen the listing on their site and contacted Tom to see if they might hold the vehicle until I could get there to see i a used Toyota 4Runner. I had seen the listing on their site and contacted Tom to see if they might hold the vehicle until I could get there to see it. Tom graciously held the vehicle. I made an appointment with Dave to see the car and drive it. When I returned we talked a bit and I had a new to me car. I then met with Jared who I knew from his days in service. All in all a great car buying experience . Thank you Tom,Dave,and Jared. More

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A GOD SENT BLESSING! I wanted to purchase or lease a toyota corolla.Did my research, I did a lot of research,too much research.My search lead me to Falmouth Toyota.One d I wanted to purchase or lease a toyota corolla.Did my research, I did a lot of research,too much research.My search lead me to Falmouth Toyota.One day after speaking with my neighbor and receiving a stellar review of a salesperson named Ron @ Falomouth toyota, I phoned the dealership and spoke with Ron. From the get go Ron Sjahfied communicated nothing but good things, we spoke over the phone 3 times before I was able to journey to the dealership.Each time Ron was posistive that Falmouth toyota would do whatever it took to help me get what I desired. BINGO!!! As we all know at present toyota dealerships have limited stock and inventory. When i arrived this past Monday, there were no corolla leases to be had, however there were 3 pre-owned corollas at the dealership and from watching the web page for nearly 3 weeks I knew they would not last.I wound up with a beautiful certified pre owned corolla at a good price and I was given a very fair deal on my trade in.Wow, unbelievable, so EASY,so NICE, I must proclaim, this was the best car dealership experience i've had in 45 and 1/2 years of driving.Better late than never!Some say it's tough to ask for help.If you need a great deal on a great car ask Ron Sjahfied @ Falmouth Toyota.Tell them Godspal sent you. More

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I have been doing business with this dealership for over 30 years and it continually gets better and better. The friendly staff from top to bottom is the best. 30 years and it continually gets better and better. The friendly staff from top to bottom is the best. More

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Always consistent and professional in service and sales. I wouldn't go anywhere else...I have leased cars, purchased from my lease, purchased new cars and always had my cars serviced and financed here I wouldn't go anywhere else...I have leased cars, purchased from my lease, purchased new cars and always had my cars serviced and financed here More

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Excellent experience with service department. The time quoted for service work and estimate provided were what was stated. No surprises. Professional and courteous. Thank you quoted for service work and estimate provided were what was stated. No surprises. Professional and courteous. Thank you More

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I’ve been buying cars from Falmouth Toyota for over 30 years. They have incredible service and treat people well. Over the years I worked with everybody in there. The ownership of the dealership is incre years. They have incredible service and treat people well. Over the years I worked with everybody in there. The ownership of the dealership is incredible Tom and Matt Murphy create a culture that Customer is actually number one and they will do anything to accommodate customers .. More

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Buying a new Tacoma here was seamless and outstanding. I live in Hyannisport, very close to Hyannis Toyota. I've not had a great sales or service experience there. Falmouth Toyota is worth the extra drive I live in Hyannisport, very close to Hyannis Toyota. I've not had a great sales or service experience there. Falmouth Toyota is worth the extra drive because I've never had a bad experience with either sales or service. Everyone treats you as if you are their only customer. From Matt, Amy, Ken, Taylor the customer is the most important part of their job. My wife and I have purchased a total of 4 vehicles from Falmouth Toyota and we see many more in our future. More

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2017 Toyota Corolla Purchase Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought f Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought from Falmouth Toyota, and we continue to have our first two vehicles serviced here as well! Everyone is always very friendly and helpful - looking forward to continuing our relationship with Falmouth Toyota in the future! More

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Top rate dealership. Very easy to work with. The service and sales departments are always there willing to lend a hand. I recommend them to everyone I come across and sales departments are always there willing to lend a hand. I recommend them to everyone I come across More

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Service Department Issues Brought the Highlander in for oil change two weeks ago. I had an appointment....took over 1-1/2 hrs for just an oil change. I'm old school so check Brought the Highlander in for oil change two weeks ago. I had an appointment....took over 1-1/2 hrs for just an oil change. I'm old school so check the oil level every couple weeks or so. Checked oil today and was down just a smidge went to top off and the filler cap was never tightened down. It was just resting in place on top of the valve cover ! Also found a black plastic splash shield under the car by front bumper hanging down not put back up correctly, Another visit in for oil change and bulb light out....oil change done 1.5 hrs later, left greasy hand palm prints on driver's side car door. Pulled away, stopped outside of their sallyport and checked to make sure buld was replaced. It wasnt...pulled right back into the sallyport had to wait another 1.5 hrs for bulb replacement. Another visit, in for oil change, and asked to top off tire pressures. Left 1.25hrs later and pulled out down the road, once at highway speed - BAM ! Hood came up slamming up three inches to last locking position ! Unnerving....pulled over, closed the hood properly and drove home. Checked tire pressure computer and they never topped off the air in the tires. Arrived home, popped the hood, checked to make sure oil change done properly and discovered a totally empty coolant overflow tank, windshield washer tank not topped off, greasy palm prints on drivers side door again. Recently had a code on dash computer screen stating to "Find a Dealership" Tire pressure system failure. Stopped in at 8am, no appointment as it appeared to be an emergency. Was told it would be a few hours. I said, well I have time to wait 2 hrs to replace tire sensor in the spare no problem. He then said again, well it could be a few hours, So I asked, what are you saying 3 or more hours ? He said, no telling what 9am will bring us ". Seriously ?!?! I'm there now and need help....Maybe the service advisor brings in a "magic 8 ball" to work for decision making. Incredible....That is and will be the last time I ever go here....Whats hard to understand is how such a "Google 5-Star Dealership" can actually have 5 stars....Well that's easy, between faking reviews and paying a company to make positive reviews for them, it's totally achievable....Judging from what I have read and researching those accounts, 70% of their reviews and accounts which authored by them/appear to be fake .....Sad. More

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