Jared Neves | Page 9

efficient, pleasant, helpful, treats customers with courtesy and respect. Have dealt with them for 19 years courtesy and respect. Have dealt with them for 19 years More

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Steve did an excellent job in helping us obtain our 2022 Highlander. Keep us in the loop constantly during the process Highlander. Keep us in the loop constantly during the process More

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From the moment I walked into Falmouth Toyota I knew I was in good hands. The receptionist politely greeted me and walked me over to sales associate Ken Collings. Ken took his time to answer all of my que was in good hands. The receptionist politely greeted me and walked me over to sales associate Ken Collings. Ken took his time to answer all of my questions (most of them without me even having to ask). I also had the pleasure of meeting with Matt Murphy, manager, who helped me decide what type of vehicle would fit my lifestyle the best. I never felt pressured into anything - it was clear their primary concern was to help me gain knowledge of what type of vehicle would meet my needs versus just making a sale and sending me on my way. Both Matt and Ken cared about my safety as if they were picking out a vehicle for a family member of their own. I also met with Justin White in the business department to finalize financial arrangements. Justin explained every to-be-signed document in detail, this was comforting to me as the last dealership experience I had I felt very rushed. I am now a happy owner of a 2022 Toyota Camry hybrid - it is such peace of mind to know I have such a safe, reliable vehicle. I couldn’t be happier with my decision to go to Falmouth Toyota and I couldn’t be more thankful for the help I received! More

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Another great buying experience at Falmouth Toyota! While there isn't a huge inventory due to the chip shortage, Coby Signs and Ray Bourgeois did all they could to help us quickly get a family vehicle to rep there isn't a huge inventory due to the chip shortage, Coby Signs and Ray Bourgeois did all they could to help us quickly get a family vehicle to replace our car that was totaled in the recent storm. We love the 2018 Highlander we purchased! As in the past, the entire sales, management, and finance department made the purchase quick and easy again for us. We wouldn't buy a vehicle anywhere else! More

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This is the 2nd car I bought through Falmouth Toyota, and specifically, David Digravio. I was looking for a Rav 4, no bells and whistles. David kept me updated and did his best to find the car I was look specifically, David Digravio. I was looking for a Rav 4, no bells and whistles. David kept me updated and did his best to find the car I was looking for. When he presented us with the car, he showed us where there was a mark on the rear bumper. He said, "nobody likes surprises". He told us that FT was going to get it painted. When we went for the test drive, and checked out the car ourselves, I noticed a mark on the front bumper. When I came back I showed David. He said they would take care of that too. They are going to give you a fair book value price. If that is what you are looking for I recommend Falmouth Toyota. If your into haggling the price down, this is not the dealership. They are very upfront with the costs. Makes buying easy. More

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This purchase was my first of a Toyota, and my first experience with Falmouth Toyota. I’ve purchased and leased dozens of vehicles over the years, and I can honestly say I’ve never had a more pleasant, experience with Falmouth Toyota. I’ve purchased and leased dozens of vehicles over the years, and I can honestly say I’ve never had a more pleasant, professional or enjoyable experience. More

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Great service! Will recommend friends and family to both sales and service department. Very happy sales and service department. Very happy More

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We love our new Highlander and received great service from Coby Signs again and all the team that prepped and readied our new car. The financial advisers were great too. from Coby Signs again and all the team that prepped and readied our new car. The financial advisers were great too. More

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Very consistent experience with professional sales and service personnel. I have purchased two Highlanders, and have service three Toyotas (Avalon) there regularly. The Murphy’s run this place like an old service personnel. I have purchased two Highlanders, and have service three Toyotas (Avalon) there regularly. The Murphy’s run this place like an old fashioned dealership with advanced technology and outstanding service experience. I wouldn’t bring my Highlander anywhere else! More

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Everyone I dealt with from Ken in Sales to John in Finance to Matt in ownership is top notch. It’s the second vehicle I have purchased from Falmouth Toyota and I would not hesitate to buy from them ag Finance to Matt in ownership is top notch. It’s the second vehicle I have purchased from Falmouth Toyota and I would not hesitate to buy from them again. They are family owned and you can see the difference the moment you walk through the door. They make buying a car a pleasant experience! More

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