Jason Gasiunas | Page 35
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
5 yrs, 10 mos
Languages Spoken
English
417 Reviews
Write a Review417 Reviews of Jason Gasiunas
August 16, 2022
Excellent service always timely pleasant staff explanations clear and yo the point also free annual state inspections explanations clear and yo the point also free annual state inspections More
Other Employees Tagged: Robert Goldberg, Thomas Hackett, Melissa Tyler, Mathew Rivera , Mike Giordano, Daniel Sweeney
August 16, 2022
Absolutely amazing service! I couldn’t get an inspection done. And because I bought my car from here they inspected for free! Thank you so much and I will highly recommend to I couldn’t get an inspection done. And because I bought my car from here they inspected for free! Thank you so much and I will highly recommend to my friends and family. More
Other Employees Tagged: Mary Berenguer, Thomas Hackett, Melissa Tyler, Jaime GarciaMuniz, Mathew Rivera , Ciarra Arias, Mike Giordano, Jennifer Korwatch, Naeem Randall
August 15, 2022
Check in was quick and the wait time was acceptable for the service being performed. My service rep kept me informed of the service progress and was professional and polite. the service being performed. My service rep kept me informed of the service progress and was professional and polite. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera , Ciarra Arias, Mike Giordano
August 09, 2022
Very good service in my experience . They dealing with customers very good . We want there three times. They dealing with customers very good . We want there three times. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera , Ciarra Arias, Mike Giordano
August 09, 2022
Everyone was great from service staff to mechanic Jeremiah the mechanic explained everything to me and I was confident he would do a great job on my car Jeremiah the mechanic explained everything to me and I was confident he would do a great job on my car More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera , Ciarra Arias, Mike Giordano
August 08, 2022
Brought my car in to to fix ac. It was under warranty and they fixed it. When I got the car back I noticed a bad leak underneath the hood. I mentioned it to the Toyota guy and he sa It was under warranty and they fixed it. When I got the car back I noticed a bad leak underneath the hood. I mentioned it to the Toyota guy and he said, it was a very involved job and it's most likely a residual leak from the work they had done. He came out and wiped up the mess. I then drove it home to my newly paved driveway.... the vehicle continued to leak. A few days pass and I talked to a family friend of mine who is a mechanic and he told me that it was transmission fluid that was leaking and I should take it right back there. I started to drive it back up and the transmission started slipping as I was driving with my wife, a 3 year old and a 9 month old.. I brought it back up and dropped it of, praying they wouldn't say this is somehow my fault and this is just a new occurrence. That was not the case. they stated that the repair work done on the car was very involved and the mechanic somehow damaged the xxxxxxx that connect the tranny lines to the radiator... (how an ac compresser repair, had anything to do with tranny lines and a radiator?? You got me.) Anyways, after initially telling me it was just the xxxxxxx of the radiator that needed to be replaced, they called me 2 days later to day say that I needed a whole new radiator. And I had to wait an additional 3 or 4 days for the car to be done.... bear in mind I am about 2 weeks into this repair at this point... 4 days later comes and everything is seemingly the way it should be with everything. However my transmission doesn't seem to be 100% as it was when I initially brought it in.. I do feel that in a few to 5 years, or sooner will have a major issue that they will not own up to being that's its been that long since they serviced the car... At the end of the day I learned that I made a major mistake using DCH to repair my car and I will never make that mistake again.. I hope my tranny lasts. More
Other Employees Tagged: Mathew Rivera
August 06, 2022
Great people and very polite when dealing directly with employees always did a great job with my truck employees always did a great job with my truck More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Mathew Rivera , Ciarra Arias, Mike Giordano
July 31, 2022
Showed up for appointment on blistering hot day with electric out of service. Dealers back-up generator took care of the issues. Staff worked quickly, efficiently to resolve predetermined repair. Staff electric out of service. Dealers back-up generator took care of the issues. Staff worked quickly, efficiently to resolve predetermined repair. Staff friendly & informative and easy to work with. More
July 28, 2022
I took my brand new truck for inspection here in DCH, since I bought it from Danbury Toyota and in already had an appointment set up, once I arrived they took my truck and right away, my inspection was d since I bought it from Danbury Toyota and in already had an appointment set up, once I arrived they took my truck and right away, my inspection was done and Customerservice rep was extremely professional!I’d recommend DCH again to people I know! More
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