Jason Oquendo | Page 4

My First Car AKA Dream Car My experience at Pacific Auto Mall with Mike Conahan was great. He made the entire process a breeze and was friendly from the beginning through until My experience at Pacific Auto Mall with Mike Conahan was great. He made the entire process a breeze and was friendly from the beginning through until the very end, even when obstacles arose in regards to everyone getting what they needed (me, my mother, and my grandmother). His honesty, genuineness and friendliness really made the purshasing of my first car great. I couldn’t be happier and I would recommend Pacific to everyone looking to buy a car! More

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Easy and Awesome. Super helpful. Has everything ready for you in advance which makes the car buying process so smooth. The whole dealership works together to ensure gre Super helpful. Has everything ready for you in advance which makes the car buying process so smooth. The whole dealership works together to ensure great customer service which stands out. More

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Gentleman Salesmen i have purchased 2 cars from this dealership recently for my 2 daughters is in college. Reggie and Jason were true gentlemen and helped me zero in on i have purchased 2 cars from this dealership recently for my 2 daughters is in college. Reggie and Jason were true gentlemen and helped me zero in on two cars that were really nice and in my budget . I highly recommend buying a car here!!!!!!! More

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Made me feel great From the first greeting hello I felt warmth and a happy feeling of pride. My salesman made me feel that I was welcomed and at home. I would recommend From the first greeting hello I felt warmth and a happy feeling of pride. My salesman made me feel that I was welcomed and at home. I would recommend any one to him Acia More

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Great Service Salesman Steve “Bow tie” Cromartie and everyone that assisted in the selection, paperwork & delivery of my Hyundai Elantra listened to my needs & were Salesman Steve “Bow tie” Cromartie and everyone that assisted in the selection, paperwork & delivery of my Hyundai Elantra listened to my needs & were helpful and patient. I got the most/best for my money. I’m very satisfied with my purchase and apprecite the great warranty. More

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never again I believe Reginald is a good guy and loves to sale cars he knows a lot about the cars that he is selling and hopes he will succeed. I believe Reginald is a good guy and loves to sale cars he knows a lot about the cars that he is selling and hopes he will succeed. More

by mnaimah27 Verified Customer Verified Customer

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Dealership experience Like like the customer service, but I tried to get a 2017 Hyundai Elantra, but there was no such car on the lot. It would have been much cheaper with Like like the customer service, but I tried to get a 2017 Hyundai Elantra, but there was no such car on the lot. It would have been much cheaper with rebates. More

by htoler Verified Customer Verified Customer

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Overpromised Underdelivered Not impressed with their knowledge of car details/functions/features and had trouble with a number of promotions that were currently running as the de Not impressed with their knowledge of car details/functions/features and had trouble with a number of promotions that were currently running as the details were not explicitly explained. Had to be very diligent every step of the process to make sure we were getting what was promised; there ended up being a large discrepancy in the amount when it came time to sign the papers that had to be corrected and we had to jump through more hoops to recoup that amount which we were told would be no problem to get back at the time of discovery of said discrepancy. 4/5 times being at the dealership was like pulling teeth as we had to wait in the lobby for much longer than expected. Items that were promised to be delivered 3-5 days after purchase of the car did not arrive before a lot of inquiries from us about where it was and 2 weeks time. More

by 123456789 Verified Customer Verified Customer

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Easy breezy and stress free Sometimes buying a new car be stressful and overwhelming but whenever I visit Pacifico it always feels like I'm among friends. My husband and I have p Sometimes buying a new car be stressful and overwhelming but whenever I visit Pacifico it always feels like I'm among friends. My husband and I have purchased 3 vehicles from Pacifico and we will continue to be their forever customers. More

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Great customer service in all areas, shadi wonderful Manager Shadi and newest manager excellent and Dahlia Wilson excellent customer services and salesmanship/saleswoman, perfect professionalism. . I was a recen Shadi and newest manager excellent and Dahlia Wilson excellent customer services and salesmanship/saleswoman, perfect professionalism. . I was a recent of Pacifico Ford, and know all of ford, Mazada and Honda Managers, salesmen, corporate, and business administration and office clericals. Plus I have been a loyal customer for 19yrs, purchased all my cars from ford even my sons ford explorer and sent many customers there who where very please. Also I have worked for ford 9yrs. More

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