Jason Rowan | Page 2

I found a new car online in the Serramonte Ford Inventory so I inquired about the price . Anthony called me straight away and we discussed my interests. From there he was able to identify several other veh so I inquired about the price . Anthony called me straight away and we discussed my interests. From there he was able to identify several other vehicles to provide a few more options . I selected one and agreed to come see it today (next day). My wife and I arrived this morning , we went for a test drive, sealed the deal and bought a new car. What a great buying experience. More

Helpful 0

Report | Print

Very excellent service. Sales agent had helped us since we got to the dealership. They really helped us of what car should we picked. We are very happy of the truck that we brought home. I will highly reco we got to the dealership. They really helped us of what car should we picked. We are very happy of the truck that we brought home. I will highly recommend this dealership. More

Helpful 0

Report | Print

Didn’t expect this quality of service. I’m a firm believer that everyone does their job to the best of theirs abilities and that is a four stars effort, but when the effort exceeds expectat I’m a firm believer that everyone does their job to the best of theirs abilities and that is a four stars effort, but when the effort exceeds expectations is a five start effort. If I had the option I’ll give David and Jason six stars for their work, very professional, respectful, and great costumer service. All transactions were conducted with David over the phone, I live in Sacramento, just over 100 miles away from the dealership, and due to work schedule and distance to the dealership, I needed to wait until the weekend to pick up 2018 Expedition Max. After I expressed my issue Jason called and said “we can bring the car and all paperwork to you”. That’s the kind of service that deserves all the starts. Thank you David and Jason for the excellent vehicle purchase experience. More

Helpful 0

Report | Print

Great Experience This was the smoothest car buying experience for me. Dave Martin was professional, friendly, knowledgeable and got us the deal that made us happy whic This was the smoothest car buying experience for me. Dave Martin was professional, friendly, knowledgeable and got us the deal that made us happy which Jason helped with. More

Helpful 0

Report | Print

Spectacular customer service I would recommend Serramonte Ford to anyone that is looking for a new vehicle. To start, Sohail Tabar, the GM thoroughly helped me with an issue I exp I would recommend Serramonte Ford to anyone that is looking for a new vehicle. To start, Sohail Tabar, the GM thoroughly helped me with an issue I experienced resolved it with the my interests in mind. Mr. Tabar and his sales team worked with me to find a great deal on my brand new F-150. Jason Rowan and David Martin of internet sales were a great combination of competent and likeable and knew everything there was to know about Fords truck models. Jason and I corrdinated via telephone and answered each and every one of my questions with the level of care and attention you would hope for in a salesman. Upon arrival, David introduced me to the truck, providing me with everything there is to know about it and what makes it so great. David’s product knowledge, integrity and sense of humor was critical to build trust with Serramonte Ford and in my overall decision to purchase the truck. I then met with the finance manager, Moe Gharib had a great personality and handled the signing process efficiently. Overall, Serramonte Fords team is trust worthy, honest and have gained themselves a forever customer. More

Helpful 0

Report | Print

Smooth transaction with David Martin David is very nice and friendly. Customer service is his number one priority to his potential buyers. He is prompt on calling back and texting back if David is very nice and friendly. Customer service is his number one priority to his potential buyers. He is prompt on calling back and texting back if you have any questions . More

Helpful 0

Report | Print

My Home Dealer David Martin was extremely proficient in respect to the "trading" process. He was diligent and patience when explaining credit criteria, appraisal p David Martin was extremely proficient in respect to the "trading" process. He was diligent and patience when explaining credit criteria, appraisal process and purchasing offers. In addition to possessing extensive knowledge and experience in Car Dealing business. David is able to tailor the customer's need. So that the car being purchase is done meets needs and economic circumstances of the client. In summary we would like to extend our utmost gratitude to David and the entire staff at Ford Serramonte. Best, Karla Moran More

Helpful 0

Report | Print

Thanks for making us feel cared for! We went home with our dream Ford Explorer Limited today. Thanks to the team that stretched their way out to help me and my husband to make it happen. We went home with our dream Ford Explorer Limited today. Thanks to the team that stretched their way out to help me and my husband to make it happen. Vaseem who has been with us from step one to finish (he even worked late just to accommodate our availabilities). To Jason Rowan who most certainly did everything he can to get us the right lender and to Aaron Akbar for the smooth seamless contract signing. Ford Serramonte’s Sales team are the most passionate sales team I know. Will definitely go back to them later this year to get our commuter’s car and will highly recommend them to friends. Thanks again you guys. This is definitely the most wonderful gift to our growing family! Now I can give birth with one big item off our worry list! More

Helpful 0

Report | Print