Jason Cooper

The team was very helpful. Jhay stayed in contact and always easily reachable from the day we ordered to the day we delivered. I would recommend any day. Jhay stayed in contact and always easily reachable from the day we ordered to the day we delivered. I would recommend any day. More

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I have bought cars from this dealership for years and they always professional and gives excellent customer service, Sales and Service! I’ve been recommending this dealership to my friends and families. they always professional and gives excellent customer service, Sales and Service! I’ve been recommending this dealership to my friends and families. Keep up the good work! More

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Erick is a very helpful with us he speak Spanish and a answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil More

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Awesome dealership! We have purchased multiple vehicles from them. Mike”Seth” Banko is awesome! General Manager, Matt Shone, is very accessible! Customer service is outstanding! from them. Mike”Seth” Banko is awesome! General Manager, Matt Shone, is very accessible! Customer service is outstanding! More

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Both Eric and Cooper were outstanding in explaining in details and dotting every “I” and clearly explaining step by step process. I also especially appreciated buying another WHITE car so I would not hav details and dotting every “I” and clearly explaining step by step process. I also especially appreciated buying another WHITE car so I would not have to relearn the color❤️ I thank everybody involved for their expertise and concern Maryellen Downey More

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Great late day experience. My daughter and I were in the hunt for a Transit van that would fill the needs of a conversion for a wheelchair lift for her 9 year old daughter, offe My daughter and I were in the hunt for a Transit van that would fill the needs of a conversion for a wheelchair lift for her 9 year old daughter, offer enough seats for her and her children plus other family or friends on the various adventures we love. We found it on Carfax but we were 3 hours away and had yet to eat lunch at 3pm. David and Jason let us know that we would be welcome when we got there and we were. Arriving tired after a long drive in Bay Area traffic on a Saturday night we were greeted when we pulled in. They had the van we wanted to see pulled up and ready for a drive. We loaded both of my granddaughters in and took a quick drive. Once back we went into the office and were able to enjoy coffee, cocoa, and a snack for the kids while filling out paperwork. They made the process painless. It was almost 45 minutes after closing when we left but not once did we feel rushed. They made it clear our satisfaction was #1. Thank you David and team! More

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Best options are at Serramonte Ford Came on a partially rainy day to see new cars and trucks so I could choose what fits me best. The sales rep Jhay Isip never rushed me, brought sets of Came on a partially rainy day to see new cars and trucks so I could choose what fits me best. The sales rep Jhay Isip never rushed me, brought sets of keys out and tested several models. Asked great questions so that I would focus on what was best for me. Found a special offer and it turned out to be exactly what I needed. Friendly, helpful and experienced staff made all the difference! More

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My purchase of a 2016 ford escape. My purchase of a Ford Escape! I owned a 2007 Escape which I bought from Serramonte New but I totaled the vehicle and needed a new one. The vehicle d My purchase of a Ford Escape! I owned a 2007 Escape which I bought from Serramonte New but I totaled the vehicle and needed a new one. The vehicle did not flip in my accident and I feel like my life was saved! I had confidence in the design of the Escape. I was lucky. As my wife and I went into ford in the later afternoon we had not planned on purchasing that day. We came across Jhay Isip. He approached us and that I had not planned on purchasing a vehicle that day he asked us to sit down offered us something to drink coffee, water whatever. He used a very comprehensive way of asking us what we were looking for and what we needed rather than walking around a lot in the wind looking at random anything! We sat down and he got on the computer and I told him pretty much what I was Interested in. Needless to say as I am writing this report now, we ended up purchasing a Pre owned 2016 escape. I feel like we got a very fair deal and were treated with respect and properly as one would want to be treated in that environment. I think that you have quite an employee in That young man! To add to that, when we ultimately transitioned to the back to do some final paperwork we ran into Jason Cooper who was the one who sold me the brand new vehicle back in 2007 which shows that your employees have tenure and stay at a job which is a good sign of a business! In other words, keep up the good work! More

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Great experience at Serramonte Ford I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. They had excellent customer service!! Also, they made sure that I get the ideal and best deal possible. Btw, this is the fourth vehicle we have bought from them. Overall, this was a great experience. More

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Atención especial David es un buen vendedor y Jason muy bueno en financiamiento me explicaron muy bien Gracias a los dos son lo mejor Estoy muy feliz con lo que obtuv David es un buen vendedor y Jason muy bueno en financiamiento me explicaron muy bien Gracias a los dos son lo mejor Estoy muy feliz con lo que obtuve More

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