Jason Witte | Page 4

Best of the Best- Criswell Chevrolet (Maryland) I purchased my new 2019 Corvette C7 Grand Sport from Criswell Chevrolet this past weekend. These folks set the standard when it comes to customer ser I purchased my new 2019 Corvette C7 Grand Sport from Criswell Chevrolet this past weekend. These folks set the standard when it comes to customer service, car pricing and car quality. There is a reason why this dealership is at the top of their game - they actually care about the customer, and embody the GM mission to “ keep customers for life.” The Criswell team is well trained and skilled both technically on the cars themselves, and also on the car buying transaction, where they facilitate as much of the process for you as possible. Literally everyone that I met at Criswell was highly competent and pleasant - it reminded me of what a car buying experience should be, but has been long forgotten as buyers seem to now be treated like cattle at many dealerships. Anthony Vattuone has my sincere thanks for turning around what was a nightmarish issue when I attempted to purchase this same car a week earlier at MacMulkin Chevrolet dealership in Nashua, NH (see details under MacMulkin Chevrolet review on Yelp and on this site). Anthony immediately understood the situation, was interested in finding out more about my needs, and put me at ease that I would have a very different experience at Criswell. He did not disappoint. Financing was a breeze, with Steve Krantz offering a very competitive rate - roughly three points LOWER than MacMulkin, addressing all questions and concerns that I had very professionally. As I had driven down from N.Y. with my fiancé, and was unfamiliar with the area, Steve helped me to find a great restaurant in town to celebrate her birthday that night - that was a huge help also! We had some logistical challenges coming in from N.Y. with a rental car that we needed to return. Aidan Uffelman, Service Advisor, took the burden of coordinating the car rental drop off of for us by contacting the company He was more than helpful, and was literally on the phone within the car rental company for over 45 minutes to sort things out. Very appreciated. The General Manager, Jason Witte was engaged, and made sure that the whole transaction went as I expected. And Greg Hoffman, the Commercial Finance Manager, was kind enough to drive us to our hotel so we didn’t have to wait for a cab. My new C7 is everything that I thought it was. It was cared for and detailed beautifully by a team of people who have good values, and know what great quality and customer service look like. These folks have your needs as a customer as their top priority, and are as professional as they are authentic. If you are in the market for a car - go to Criswell. They will care for you as if you’re family, and you’ll have a great car buying experience. More

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Patient, not rushed - details explained. From previous experience I know Mike to be extremely knowledgeable and professional. That is exactly what he was during this purchase. He was very p From previous experience I know Mike to be extremely knowledgeable and professional. That is exactly what he was during this purchase. He was very patient and took the time to demonstrate the car details and answer my questions. I know that he will be there to answer my questions in the future. Mike and Jason made this a comfortable, anxiety-free experience. I have already recommended them to a co-worker this morning. You are lucky to be represented by these two gentlemen. Please let them know how grateful I am - thank you. More

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Great buying experience This dealership is over an hour from my house and since there is one closer I told them they had to not only earn my business but overcome the distanc This dealership is over an hour from my house and since there is one closer I told them they had to not only earn my business but overcome the distance. They did a great job. Very accommodating. More

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Buying at Chriswell was great My husband and I found the salespeople and staff to be friendly, respectful and helpful. We were surprised how quick it was to purchase a car. We ar My husband and I found the salespeople and staff to be friendly, respectful and helpful. We were surprised how quick it was to purchase a car. We are now lifetime Chriswell customers. More

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Great from start to finish Buying a new car can’t be on anyone’s top 5 favorite things to do list. After the experience with Troy, Jason, Mike and everyone at Criswell Chevrol Buying a new car can’t be on anyone’s top 5 favorite things to do list. After the experience with Troy, Jason, Mike and everyone at Criswell Chevrolet, it’s definitely a lot high than in the past. They were honest, up front, answered every question, were available via phone and email when needed, we felt no pressure at anytime from deciding on the car to the warranty options during financing. I know not everyone is looking for a Chevy but if you are this needs to be your first stop! Thanks again for making this a pleasant experience. More

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Great Experience This was my first experience with Criswell and it went great everyone was so helpful and honest. No games. I highly recommend working with Anthony. This was my first experience with Criswell and it went great everyone was so helpful and honest. No games. I highly recommend working with Anthony. More

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Bait and Switch Criswell Chevrolet overall is a great Dealership, attentive, Customer friendly and aiming to please, except for one Employee Mike Furman, I have know Criswell Chevrolet overall is a great Dealership, attentive, Customer friendly and aiming to please, except for one Employee Mike Furman, I have known Mike for a while and have always liked him. So of course when I decided to buy another Corvette I dialed up Mike. I visited their Sister store in Thurmont MD. to get an idea on price. I was always looking for a 1LZ with a PDR as I have always been about performance not Luxury. I got 2 prices from Thurmont $68000 and $69500. the only difference in the 2 was the PDR, I called Mike and he said that had the same car as the $69500 car at Thurmont but his was better appointed., Well if your charging the customer $4000 extra dollars for basically the same car it better be worth it. I asked if his car (The Sebring Orange car) which was my color choice and had the same amenities was in stock..So taking him at his word I buy the car, it turns out it DOES NOT have a PDR in it and I feel Bamboozled!! But Jason Witte saved the day and was able to make me a fair deal that we both could live with! Awesome job by Jason complete failure on the part of Furman. More

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EXCELLENT Experience!! Honestly, I was blown away be the "refreshing" and welcoming treatment we received at Criswell Chevrolet on this past Sunday 3/31. We (my husband, mys Honestly, I was blown away be the "refreshing" and welcoming treatment we received at Criswell Chevrolet on this past Sunday 3/31. We (my husband, myself, and my mom) stepped into the showroom, and were IMMEDIATELY and warmly welcomed by C.J, our awesome Sales consultant who greeted us with a friendly hand shake and a willingness to help us right away. We had specific car in mind for my mom, that we saw online, and he was more and happy to help us. Next, Jason the Sales manager, also greeted us right away, with a warm and friendly hello despite being very busy. We felt right at home at Criswell. They did all they could do to get us a fair and honest trade-in for the vehicle we brought with us. Steve the Finance manager walked us through every item and detail with our finance paperwork and never rushed us even though there were several people waiting after us. That meant a lot. He was super professional and very personable. They all took pride in the dealership they worked for and it showed in the work they did. C.J. was top notch because he always made sure to provide excellent care for us even though he had another customer he was working with while he was working with us. However, you would have NEVER known that because, not once did we feel neglected or wonder what was going on. He took the time to explain all the features of my mom's new car to her and made sure my Chevy Link email account was set up correctly prior to leaving the dealership. He even called customer service with us when we had an issue with my email to ensure it got resolved. He took care of EVERY detail of our new car experience and that made all the difference. This is a dealership that VALUES their customers and truly understands how treat people right! You want to be treated fairly and feel good about your car purchase then go to Criswell Chevrolet Gaithersburg and trust me -- you'll be THRILLED you did. Thanks C.J., Steve and Jason!! More

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Responsive, Friendly and Straightforward I started my search for a new Colorado Z71 online and reached out to several dealerships for quotes. Troy Yates was one of the few who replied back wi I started my search for a new Colorado Z71 online and reached out to several dealerships for quotes. Troy Yates was one of the few who replied back with a straightforward quote without any outrageous add-ons. He was super informative and patient throughout my search, and always got back to me quickly. Once I was ready to come in and talk, Troy already had the truck pulled out front and ready for a test drive. When it came time to negotiations, it literally took minutes and not hours. Troy worked with Jason to get me the price I wanted for both my trade and my new truck. I had to come back the next day to pick up the truck since I had arranged my own financing and even though Troy couldn't be there, he made sure the truck was in perfect condition and ready to roll. He also made sure that his co-worker Seth would handle any last minute details or questions I had. This was easily my best new car buying experience! More

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Professionalism at its best! Returning a Lease and obtaining a new vehicle to Lease. Seamless transition! Mr. Anthony Vattuone, Mr. Jason Witte and Mr. Steve Krantz ensured ever Returning a Lease and obtaining a new vehicle to Lease. Seamless transition! Mr. Anthony Vattuone, Mr. Jason Witte and Mr. Steve Krantz ensured every question was answered, every doubt cleared and provided me with the maximum benefits package to suit my needs. This is now my fourth vehicle I get here at Criswell and the services and care of the customer get better every time. Thank you!! More

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