Jay Chhim

Excellent staff. Professional, personable, prompt, and friendly!! A very enjoyable experience— Jaeden, Andryv, and Jay were the BEST!! Professional, personable, prompt, and friendly!! A very enjoyable experience— Jaeden, Andryv, and Jay were the BEST!! More

Report | Print

After 14 incredible years with Elk Grove Toyota, I am filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and genuine honesty from every department—from the sales team to service and customer care. Because of this consistent excellence, I wholeheartedly recommend Elk Grove Toyota to anyone looking for a trustworthy and truly customer-centric dealership. A special thank you to Jordan Kuykandall , the General Manager, for his outstanding leadership and warm personality. I would also like to extend my heartfelt appreciation to the sales managers—John Thorpe , Jim Blacksten , Jay Chhim, Albert Aguilar, and Patrick Slaney—as well as customer service manager Jeannette Blair. Your dedication and professionalism made every experience memorable. Wishing everyone continued success and a very happy New Year! More

Report | Print

I had a great experience at Toyota Elk Grove, probably the best I’ve ever had at a dealership. I want to thank Stephen for making this possible, he really did an amazing job. From the minute I arrived he the best I’ve ever had at a dealership. I want to thank Stephen for making this possible, he really did an amazing job. From the minute I arrived he took care of me and made the whole process run smoothly. I would highly recommend Toyota Elk Grove to anyone looking to purchase a vehicle! More

Report | Print

Jay was able to get me a great deal on my new truck, a great fair deal on my trade in, and extremely professional. He and the entire dealership truly care about the customer and making us feel happy and c great fair deal on my trade in, and extremely professional. He and the entire dealership truly care about the customer and making us feel happy and confident we leave with a truck we wanted with a great deal. I’m from out of town and he made the entire transaction very smooth and I was in and out of the dealership quickly. I would make the trek from LA because of my great experience! Thank you Jay and the entire team at Elk Grove Toyota. There’s so many choices for dealers, but they truly stand out by really taking care of the customer. More

Report | Print

Nice people Good to deal with I would use the again for a new car deal for a new car deal More

Report | Print

The customer service at Elk Grove Toyota was exceptional. The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certa The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certainly recommend this to family and friends. Want to recognize few individuals in particular for their exceptional service and positive attitude; Regina Nickels Jomar Basconcillo Jay Chhim Tajh Elliot Daniel Napoles More

Report | Print

I'm a first time car buyer and was nervous about the process. Elk Grove Toyota made my car buying experience pleasant and easy to navigate. I am thrilled with my new car and I'm so thankful to everyone process. Elk Grove Toyota made my car buying experience pleasant and easy to navigate. I am thrilled with my new car and I'm so thankful to everyone at Toyota that helped me out! More

Report | Print

Very professional, courteous and honest! Mo was super helpful and understanding, not pushy at all. Mo was super helpful and understanding, not pushy at all. More

Report | Print

My family has purchased multiple vehicles from Elk Grove Toyota throughout the years with great experiences every time. When it came time for me to purchase a new vehicle, I had zero doubt that I would be t Toyota throughout the years with great experiences every time. When it came time for me to purchase a new vehicle, I had zero doubt that I would be taken care of at Elk Grove Toyota. Easy buying experience and would recommend to anyone shopping for a new Toyota! More

Report | Print

Sales rep was very knowledgeable on product and made the experience a pleasure. Management was also very professional/ helpful, supporting the sales rep for a good customer experience. One thing, knowing it experience a pleasure. Management was also very professional/ helpful, supporting the sales rep for a good customer experience. One thing, knowing it is out of dealership control, Toyota financial could do a better job on rates to make financing a vehicle decision much easier. Customer to get proposed a 9.99% rate with a 853 credit score is insulting. Dealership did a good job challenging this and getting customer a better rate, still not a good rate but better. More

Report | Print