Jean Martin
Jean Martin at Sport Subaru

Jean Martin

Service Advisor

Sport Subaru

1800 North John Young Pkwy
Orlando, FL 32804

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5.0
146 Reviews

Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.

5.0

146 Reviews

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146 Reviews of Jean Martin

March 09, 2026

Dealership Rating
Employee Rating

JEAN MARTIN provided excellent customer service. She is so nice. She had our Subaru Outback maintenance service done very quickly She also advised us on what they needed to check out in more detail More

by Steve, Judy, & Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Sport Subaru responded

It’s wonderful to hear Jean provided such prompt and helpful care for your Subaru Outback. We appreciate you noting the warranty guidance and your recommendation. We look forward to assisting your family at your next visit.

March 03, 2026

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James Menzie, my sales rep, was exceptional. No pressure, just honest observations and opinions. The process was not rushed. Car was ready with all accessories. The rest of staff was great, a More

by eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Menzies , Roman Savostin

Mar 04, 2026

Sport Subaru responded

Thanks for the 5-star rating. It’s great James took a no-pressure approach and that your Subaru arrived fully equipped. We’re glad our team made this your best care experience in years.

February 19, 2026

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Always pleasant, gives drinks snack while waiting. ,wash your cat every time in for service. More

by Nitonewit68
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Menzies

Feb 19, 2026

Sport Subaru responded

What a joy to hear the snacks and drinks added to your comfort during visits. We’re glad the refreshments and care made each appointment enjoyable. Thanks for your five-star review and for trusting us with your Subaru Outback.

February 08, 2026

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The staff was friendly, informative, and really listened to what we were looking for. Avi, was our sales person and we can’t say enough good things about him! Relational, intentional, focused on helping us More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarred Duncan, Fidel Miranda, Avi Ramlochan , Roman- finance

Feb 08, 2026

Sport Subaru responded

It’s fantastic to know our team listened carefully and guided you through every step. Avi and our colleagues across finance, management, and service are delighted you found the perfect Crosstrek. Congratulations on your new Subaru and thank you for sharing your experience!

January 27, 2026

Dealership Rating
Employee Rating

Best car shopping experience. No pressure and great staff and facilities. Did almost everything online and went to dealership to pick up the car. Every question asked was answe More

by esteele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2026

Sport Subaru responded

Thank you so much for choosing Sport Subaru! Please let us know if we can be of any more assistance.

January 24, 2026

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Our 3rd purchase from Frances and Sport Subaru. Frances and John always make the process of buying a car seamless. Shout out to FANCED. Thank You More

by Lowzdel
Sales Price Transparency
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Recommend Dealer
Yes
Jan 24, 2026

Sport Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sport Subaru!

January 13, 2026

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Employee Rating

I had the wonderful experience of working with Zach Gaskill to purchase my 2025 Forester, in December 2025, I was so pleased with his professionalism, knowledge and care to the process, I could not hav More

by Sidlog1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 28, 2025

Dealership Rating
Employee Rating

Service department outstanding. Especially Jean!! Second car purchased here because of Jean. New and beautiful facility. More

by cfinsie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Frisby, Frances Vargas

December 22, 2025

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Employee Rating

The staff is always professional and thorough. The only reason I did not give it 5 stars is because when I normally arrive, someone comes out to greet me right away, however after a few minutes wa More

by jejee4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

David was an all around genuine guy who never made me feel pressure when buying my new car. He made sure I had the best deal possible and was very knowledgeable and explained anything I wasn’t sure about More

by RosenowMarlon
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Roman, Jonathan Hernandez

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