Dealership Experience
3 yrs, 1 mo
51 Reviews
Write a Review51 Reviews of Victor Mercado
October 25, 2026
The dealership was polite and the salesman gracious without pressure. He answered all my questions. without pressure. He answered all my questions. More
Other Employees Tagged: Kris Persaud, Alberto Maymo
October 19, 2026
Our experience from the moment we stepped info the dealership to the purchasing process was extremely pleasant. We never felt pressured and our sales specialist, Wesley, was not only very friendly and dealership to the purchasing process was extremely pleasant. We never felt pressured and our sales specialist, Wesley, was not only very friendly and knowledgeable, but more importantly patient with all our endless questions about the safety features and all the new “bells and whistles” as my mom referred to them as. The friendly and pressure free approach even extended to management when we worked with Victor and Hector during the purchasing paperwork. The transparency in pricing and their no-pressure approach allowed my mother to select the exact model and trim package that suited her needs. They even offered what I’m calling an “intro to your Subaru 101” meeting in a week or so to allow my mother to come back and have them answer anyway questions about her brand new features after she’s gotten a little more comfortable in her new SUV. This is our family’s first Subaru purchase - BUT after this experience, it may not be our last. More
Other Employees Tagged: Hector Lopez, Wesley Flor
October 17, 2026
Amazing team who treat you like family and will accept nothing but the best for you nothing but the best for you More
Other Employees Tagged: Jean Martin, Hector Lopez, Robert Duran
September 28, 2026
I had an absolutely amazing experience from start to finish! I want to give a special thank you to Robert, my salesperson, for being so helpful, patient, and always listening to exactly what I needed. V finish! I want to give a special thank you to Robert, my salesperson, for being so helpful, patient, and always listening to exactly what I needed. Victor, the manager, was also wonderful and made sure everything went smoothly. A huge thank you as well to Reesa in the Service Department and Hector in Finance for making the entire process easy and stress-free. Everyone treated me with respect, kindness, and professionalism. I genuinely feel at home here. I feel heard, valued, and comfortable knowing that they truly listen to my needs and always do their best to help. This is definitely a place I will continue to come back to. And I absolutely LOVE my new car! ❤️ It was honestly one of the best decisions I’ve made, and I couldn’t be happier with it. Thank you to the entire team for such an amazing experience! I highly recommend them! ⭐️⭐️⭐️⭐️⭐️ More
Other Employees Tagged: Hector Lopez, Robert Duran, Reesa Govind
September 11, 2026
Excellent experience at Sport Subaru Orlando. Everything was outstanding, from service to staff. Highly recommended! Everything was outstanding, from service to staff. Highly recommended! More
Other Employees Tagged: Hector Lopez, Robert Duran, Edwin Cotto
August 21, 2026
I cannot say enough amazing things about Constance! I completed most of my Mustang purchase online, so when I finally came into the dealership to finish the paperwork and pick up my car, she immediatel I completed most of my Mustang purchase online, so when I finally came into the dealership to finish the paperwork and pick up my car, she immediately made the experience feel special. She was the first person to greet me with a huge smile and a handshake, and from that moment on, her customer service was absolutely incredible. Constance was so welcoming, personable, knowledgeable, and attentive. She knew all the details, answered every question I had, and made sure I felt comfortable throughout the entire process. What really stood out to me was that she stayed past closing to make sure my deal was completely finalized. She never made me feel rushed at all. She even took the extra time to help me get everything set up in my Mustang, including Apple CarPlay, and helped put my plate on the car. Those little things made such a huge difference and showed how much she genuinely cares about her customers. I walked away feeling like I was taken care of from beginning to end. Whenever I’m ready for another vehicle, I would come back to this dealership specifically because of Constance. She is truly an asset to the team and deserves all the recognition possible. Someone please give Constance a raise!! Thank you, Constance, for making such an exciting purchase even more memorable. 100/10 experience! ❤️🚗 More
Other Employees Tagged: Jonathan Frisby, Dorothy Blandi, Constance Moore
July 28, 2026
From the moment I walked through the front doors I was greeted immediately and professionally. Assigned and young man named Zach Gaskill. Zach was absolutely great. He knew all about Subaru, his paperwork greeted immediately and professionally. Assigned and young man named Zach Gaskill. Zach was absolutely great. He knew all about Subaru, his paperwork and most important how to get things done. John Frisbey is definitely the backbone of the finance department, he made everything very clear and simple to understand. I took the tour and meet everyone. My new Subaru was a perfect delivery Thanks to All. More
Other Employees Tagged: Christine Brightwell, Jonathan Frisby, Marshall Merriam, Robert Mealey, Zach Gaskill, Kay Jones
July 19, 2026
Juan was an excellent person to show me the 2023 Subaru WRX. He was very knowledgeable of the vehicle and was very transparent in his answers to any question I had. WRX. He was very knowledgeable of the vehicle and was very transparent in his answers to any question I had. More
Other Employees Tagged: Hector Lopez, Byron Frisby , Juan Gongora
July 07, 2026
The staff was very friendly, responsive and knowledgeable. I would recommend friends to visit this dealership knowledgeable. I would recommend friends to visit this dealership More
Other Employees Tagged: Jonathan Frisby, Jarred Duncan, Zach Gaskill
May 31, 2026
Excellent service and knowledge of their vehicles. In addition, Zach has the customers interest at heart. In addition, Zach has the customers interest at heart. More
Other Employees Tagged: Jonathan Frisby, Jarred Duncan, Zach Gaskill, Reesa Govind

