Jeff Cullingford | Page 11

The staff are attentive, knowledgeable, trustworthy, and professional. I have used the Service Department for the past four years and have experienced very good service every time they worked on my car. It professional. I have used the Service Department for the past four years and have experienced very good service every time they worked on my car. It made sense to purchase my new car from this dealership. More

by K. Cherie Jones Verified Customer Verified Customer

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Most sophisticated car dealership I’ve ever been to, from start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me o start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me out. More

by Nicolas Engel Verified Customer Verified Customer

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I was extremely dissatisfied with the service I received at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my co at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my complaint to corporate. More

by sherryl0 Verified Customer Verified Customer

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'The personnel were very courteous and helpful. The dealership was very clean, and pleasing to the eye. After reviewing my needs and desires, Donnie brought a 2023 Lexus for review and a test dri The dealership was very clean, and pleasing to the eye. After reviewing my needs and desires, Donnie brought a 2023 Lexus for review and a test drive. We purchased the car that afternoon with our questions answered and the car we were looking for when we visited the dealership. More

by TECCLC Verified Customer Verified Customer

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I very much appreciate working with Nathan Makrakis as I purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situat purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situations, carefully and completely answered my questions, worked to make a solid connection with me, asked his manager various questions to make sure he was giving me the proper information, etc. Nathan did not do a "hard sales press" on me and I very much appreciate that. He seems to be a good man, doing the best job he can for both his employer and his customer. I was very impressed with how he responded to me and worked with me. I believe that if/when I have concerns or questions or need help, Nathan will do what he can on my behalf. I have always appreciated the primary focus of Lexus on customer satisfaction and Nathan's work with me reflects well on himself and on Lexus. I am very glad to have worked with him. More

by K. Cherie Jones Verified Customer Verified Customer

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Beautiful interior and love the amenities. It was very welcoming and friendly from front desk to employees greets to Salesman to Finance. It was very welcoming and friendly from front desk to employees greets to Salesman to Finance. More

by Myer Ellison Ballesteros Verified Customer Verified Customer

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We had a great experience overall. Professional and timely service from everyone we worked with. Professional and timely service from everyone we worked with. More

by Hal Verified Customer Verified Customer

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Our sales rep Steve Guzman is very professional, knowledgeable and respectful, he took care of us the entire time we stay from car selection, test driving until we closed the sales contract. Thank y knowledgeable and respectful, he took care of us the entire time we stay from car selection, test driving until we closed the sales contract. Thank you very much. More

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Professional, knowledgeable and friendly. Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming a Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming automobile. Maybe a monthly update. Jeff in finance was very professional and extremely good at his job. My bet is he makes the dealership a small fortune! We look forward to a long relationship with Northside Lexus! More

by mhume06 Verified Customer Verified Customer

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Joshua was great and took care of getting 2 vehicles we wanted, coming out of state was no problem. He took great care of us. wanted, coming out of state was no problem. He took great care of us. More

by rblewis Verified Customer Verified Customer

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