Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

5.0
16 Reviews
5.0

16 Reviews

Write a Review

16 Reviews of Jeff Hathcock

June 20, 2025

Dealership Rating
Employee Rating

Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. More

by trichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

June 19, 2025

Dealership Rating
Employee Rating

I have been very happy with everything I encountered at the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service. More

by longstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Germain Lexus of Easton responded

We're delighted to hear about your positive experience at Germain Lexus of Easton, especially under Jeff Hathcock's leadership. Thank you for sharing your feedback and choosing us for your service needs!

June 18, 2025

Dealership Rating
Employee Rating

Excellent trustworthy service! I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). More

by FLY_BOY2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero, Nathan Spencer

Jun 18, 2025

Germain Lexus of Easton responded

Thank you for your loyalty and trust in Germain Lexus of Easton since 2001! We're delighted to hear about your positive experiences with our service. We look forward to continuing to serve you well into the future!

June 18, 2025

Dealership Rating
Employee Rating

Very thorough and professional. Very accommodating. Highly recommended. Would definitely refer friends there for service More

by Jimsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Germain Lexus of Easton responded

Thank you for the high recommendation! We're delighted to hear that our team at Germain Lexus of Easton provided thorough and accommodating service. We look forward to serving your friends in the future too!

June 14, 2025

Dealership Rating
Employee Rating

Nice and clean waiting area. Loved the service received from entering the building until leaving. Also very happy with my service advisor. More

by uwe.kellermann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with us at Germain Lexus of Easton! We're delighted to hear that you enjoyed our clean waiting area and received excellent service throughout your visit. We appreciate the feedback and look forward to serving you again in the future!

June 12, 2025

Dealership Rating
Employee Rating

Well staffed and everyone was very polite and helpful. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. More

by ravenslayer1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Germain Lexus of Easton responded

We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided you with such helpful service. Thanks for sharing your experience!

June 12, 2025

Dealership Rating
Employee Rating

I was able to get a service appointment within a short time frame. Service was fast efficient and was provided with updates. More

by Flomwaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton was able to accommodate your service needs promptly and efficiently. Thank you for sharing your experience, and we're here whenever you need us!

June 11, 2025

Dealership Rating
Employee Rating

I can always count on good service from your company. Thank you. Everyone is very kind. More

by MMDENT1939
Recommend Dealer
Yes
Jun 12, 2025

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

June 08, 2025

Dealership Rating
Employee Rating

Excellent Service and Very Nice People. . .. I love the Customer Serivice They make you feel like family More

by MRMP6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Germain Lexus of Easton responded

We're delighted to hear that you felt like family with us at Germain Lexus of Easton! Thank you for the kind words about our service and team. We look forward to welcoming you back in the future!

June 07, 2025

Dealership Rating
Employee Rating

Great help…. wonderful service only had to wait a little over an hour for service w be completed More

by MICHAELBERGER0947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Germain Lexus of Easton responded

Thank you for reviewing Germain Lexus of Easton. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

1

Dealership Inventory (182 Vehicles)

new 2025 Lexus RX 350 car, priced at $68,854
2025 Lexus RX 350
new
Pear exterior
Automatic
All-wheel Drive
new 2025 Lexus ES 350 car, priced at $49,194
2025 Lexus ES 350
new
Sunlit Green exterior
Automatic
Front-wheel Drive
new 2025 Lexus IS 350 car, priced at $51,373
2025 Lexus IS 350
new
Iridium exterior
Automatic
All-wheel Drive
new 2025 Lexus NX 450h+ car, priced at $67,294
2025 Lexus NX 450h+
new
Norigreen exterior
Automatic
All-wheel Drive
new 2025 Lexus UX 300h car, priced at $46,385
2025 Lexus UX 300h
new
Obsidian exterior
Automatic
All-wheel Drive
new 2025 Lexus TX 350 car, priced at $73,185
2025 Lexus TX 350
new
Celestial Silver exterior
Automatic
All-wheel Drive