I couldn’t be happier with my RX350 F Sport, from the
initial sale to and including every service appointment, Germain Lexus at Easton and the Service Center on Morse Road are always top notch five star.
initial sale to and including every service appointment, Germain Lexus at Easton and the Service Center on Morse Road are always top notch five star.
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by CASTORANOR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Wendy
Comfortable, timely, friendly, convenient, excellent.
Jeff is always knowledgeable and makes sure you know what maintenance should happen during visits.
Jeff is always knowledgeable and makes sure you know what maintenance should happen during visits.
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by TGARY31
Verified Customer
Verified Customer
Service Price Transparency
Excellent service.
A great dealership. We wouldn't go anywhere else. They take great care of us.
A great dealership. We wouldn't go anywhere else. They take great care of us.
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by robertkamps
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Germain Lexus of Easton responded
Robert, thank you for the great review. We look forward to seeing you again at Germain Lexus of Easton!
Great service, knowledgeable staff, but prices are
unreal. $250 to change a serpentine belt...I can get one for $40, and have it replaced in 20 minutes.
unreal. $250 to change a serpentine belt...I can get one for $40, and have it replaced in 20 minutes.
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by n8wct1
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your feedback about our team! We understand your concerns about pricing and we will pass this along to the appropriate team. Please feel free to reach out to our service manager if you would like to discuss any details. Take care, from all of us at Germain Lexus of Easton!
Excellent customer service that is fast and friendly.
It's why I buy a lexus!
It's why I buy a lexus!
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by Haleysandgeniesmom
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Germain Lexus of Easton responded
We're elated to have earned your confidence. Thank you for being a Germain Lexus of Easton customer!
Positive engagement with all associates and receptionists
area was comfortable. Job was completed on time as well
area was comfortable. Job was completed on time as well
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by ABABATUNDE
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2025 -
Germain Lexus of Easton responded
Thank you for choosing Germain Lexus of Easton and for sharing your feedback about our team. It was a pleasure to assist you, and we hope to see you back again down the road! Safe travels!
They're very professional, and thorough.
Jim Hathcock has always been courteous, and is a great service advisor! I also appreciate that the technician videos the work that was done, and advi
Jim Hathcock has always been courteous, and is a great service advisor! I also appreciate that the technician videos the work that was done, and advises on future needed repairs.
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by paktecmike
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Germain Lexus of Easton responded
We are thrilled to hear that you had a positive experience with Jim and our team at Germain Lexus of Easton. Thank you for your kind words and for choosing us for your service needs!
The reception is good and I will go there anytime my car
is in need
is in need
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by dvassansi
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Germain Lexus of Easton responded
We're delighted we could deliver an excellent experience! - Germain Lexus of Easton Team
Awesome facility and staff.
Jeff has always been the greatest Service Rep. Will do business again.
Jeff has always been the greatest Service Rep. Will do business again.
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by will.hampton41
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Germain Lexus of Easton responded
We are honored to have earned your repeat business! Thank you for choosing Germain Lexus of Easton and for giving Jeff a shoutout. Drive safely!
Friendly staff, fast service and great communication
during my visit. Jeff was an excellent advisor.
during my visit. Jeff was an excellent advisor.
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by Liliana
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Germain Lexus of Easton responded
We love seeing 5-star reviews of Germain Lexus of Easton. Jeff and the team will appreciate your shoutout. Thanks, Liliana!
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