Jeff Maltbie | Page 5

If I could give negative stars, that would be appropriate. This dealership is a complete disaster from sales to service to management. Took six months for my truck to come in, which I understa appropriate. This dealership is a complete disaster from sales to service to management. Took six months for my truck to come in, which I understand is not the dealer's fault. But they didn't order my step bars until the day I was schedule to pick the truck up as they "thought they were in stock" and blamed the dealer stocking software. Now they have been on backorder for over a month. These should have been ordered when the truck was ordered, which is the same day I ordered the step bars. Dealer didn't do anything to help, I had to keep asking status. When I was told to speak with parts department, they didn't know where the order was and couldn't tell me anything either. I finally asked for my money back and will order from some place competent. About first service: I had the first service completed by Denooyer and after a few weeks started noticing small oil spots on my driveway. Assuming since the truck was brand new, I kept looking at the wife's vehicle and never found anything. Friday morning I go to the truck and find a massive oil spot on my concrete driveway. The service technician apparently does NOT know how to use a filter wrench and tighten the oil filter. It took 3 turns by hand to snug it up even. Denooyer says they cannot look at it and wanted to tow it to the shop and leave me with no vehicle. Their solution was to make me wait at Mangino Cheverolet so that dealer could run diagnostics for damage and check everything out. So I had to wait 2+ hours there. DO NOT take anything to get serviced here. They are not competent at anything it seems. They didn't even reset the oil and filter when they did service it. More

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The service is excellent as always. The staff are superful helpful,patient and kind. They are the best. The staff are superful helpful,patient and kind. They are the best. More

by bloujay Verified Customer Verified Customer

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Fast , efficient. Pleasurable experience. Got me in before my appointment time and had my vehicle ready in no time. The price was below the area average for tire ro Pleasurable experience. Got me in before my appointment time and had my vehicle ready in no time. The price was below the area average for tire rotation and oil change More

by OEL3037 Verified Customer Verified Customer

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Great service, very prompt. I would definitely buy another chevy product from this dealership. Thank you, I would definitely buy another chevy product from this dealership. Thank you, More

by NOREENNOVAK12 Verified Customer Verified Customer

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Always a pleasure to work with Jeff M and Dave M. They provide excellent service. They provide excellent service. More

by tuftruk2 Verified Customer Verified Customer

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by BenBeth123 Verified Customer Verified Customer

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I was sold snake oil. The 2.7 turbo silverado is no good. Salesman tried selling me aftermarket parts as factory when he knew I needed those to begin with. I pay more som The 2.7 turbo silverado is no good. Salesman tried selling me aftermarket parts as factory when he knew I needed those to begin with. I pay more some place else then take a "deal" with people that screwed me once More

by Toddm316 Verified Customer Verified Customer

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Process was very easy. Great place to get your next vehicle. Best warranties around and friendly sales team. Great place to get your next vehicle. Best warranties around and friendly sales team. More

by jebm111123 Verified Customer Verified Customer

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Everything went smooth and the hospitality was great. Transition from one vehicle to another was fast and smooth. Thanks to Jeff and the crew. Transition from one vehicle to another was fast and smooth. Thanks to Jeff and the crew. More

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Very helpful group. Cris Smith was friendly and knowledgeable. Max was very thorough with in going over the vehicle. Nice people. Cris Smith was friendly and knowledgeable. Max was very thorough with in going over the vehicle. Nice people. More

by jmaday01 Verified Customer Verified Customer

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