Jeff Silvers | Page 36

Service advisor Jeff Silvers has always treated me right. Always thorough in explaining what needs to be done, estimated price and time frame. Always thorough in explaining what needs to be done, estimated price and time frame. More

by FISHNDOC0 Verified Customer Verified Customer

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Best service I’ve received at this location by far! !! He genuinely cared and wanted to help out! Actually seemed like he enjoyed his job! !! He genuinely cared and wanted to help out! Actually seemed like he enjoyed his job! More

by angelica.guglielmino2017 Verified Customer Verified Customer

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Brought my car in for a checkup…asked for a check up for my tires and other items that might be a problem…Great help from Jeff..!!! my tires and other items that might be a problem…Great help from Jeff..!!! More

by GR8INSIGHT Verified Customer Verified Customer

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These people are terrible can’t even get contact numbers correct or take you off their lists. Run away do not do business with them correct or take you off their lists. Run away do not do business with them More

by ECKERMAN99 Verified Customer Verified Customer

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Great service department and very professional service advisor Does all my services on 2013 Sienna advisor Does all my services on 2013 Sienna More

by ELDER9811 Verified Customer Verified Customer

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Did a great job helping me with some warranty repairs, repair was worth the wait for the parts to come in. repair was worth the wait for the parts to come in. More

by JerryWCollins4 Verified Customer Verified Customer

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The phone system is not effective for reaching your service representative, and it has been this way for the last 20 years. I got a text message saying to text with any questions/concerns - no answer. service representative, and it has been this way for the last 20 years. I got a text message saying to text with any questions/concerns - no answer. A call into the service department invariable reaches the wrong person, after which you you're put on hold, followed by a disconnect - very frustrating. I worked with David Roth when he was there - never had a problem reaching him, plus he was excellent to work with, I can't imagine what circumstances resulted in his separation from the company. In fact, the only reason I came to Cobb County Toyota this time is because David texted me early around 6:00 am Monday morning saying he wouldn't be there at Nalley Toyota of Roswell to help me due to a case of vertigo. Now that is someone that really cares and puts a genuine effort into communicating. In terms of Cobb County Toyota's quality of the technical service - I think excellent, as usual. Very impressive work area - first class. I'm happy that your mechanics have a nice and spacious work area. However, saw "after the fact" that I purchased a "remanufactured" alternator. I supposed it's because new ones are no longer available, but I don't know. More

by restarks Verified Customer Verified Customer

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They are courteous and prompt. They don’t try to oversell. I’ve been happy their for years! They don’t try to oversell. I’ve been happy their for years! More

by EANDL2 Verified Customer Verified Customer

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Cobb County Toyota provides great customer service. This is the only dealership I will go to. This is the only dealership I will go to. More

by clarkcorp234 Verified Customer Verified Customer

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Very friendly and fabulous customer service experience with Katie Butler and Jeff Silvers. Very friendly and welcoming greeting from Katie and great customer service from Jeff Silvers in helping me get with Katie Butler and Jeff Silvers. Very friendly and welcoming greeting from Katie and great customer service from Jeff Silvers in helping me get everything done for my car that was requested including helping me figure out how to turn off my heated seats. Car runs very well with the oil change and rotated tires and new windshield wipers. Overall Fabulous experience at Cobb County Toyota! Highly recommended along with my 5 Star Rating and Review! More

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