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Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton | Page 7

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of Jeff Stoughton

March 07, 2026

Dealership Rating
Employee Rating

Since moving to the area, we have been bringing our vehicle here for service. Wonderful staff wonderful service. They did a great job! There was a recall on my vehicle. They reached out to me to schedu More

by MECHENDIA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! It’s great to hear our team provided a welcoming service experience and has been helpful with your recall, tire purchase, and maintenance needs. We'll be here to welcome you back in the future whenever you need us!

March 06, 2026

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Employee Rating

Everything went well , was taken care of right away and vehicle is driving great . Job well done More

by Jsdrummer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We're glad everything went smoothly and that we were able to get your vehicle back on the road. Our team appreciates your support, and we look forward to assisting you again whenever you need us.

March 06, 2026

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Employee Rating

Bought2 cars they are wonderful snd treat my well. .drive 3 hrs for service there More

by PJHAASTOO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton, Marc Lauture

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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for trusting Nissan of Elk Grove! It’s always a pleasure assisting you, and we’re grateful you choose us for both your vehicles and service needs. We look forward to providing you with the same great experience on your next visit.

March 06, 2026

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Employee Rating

very helpful and always makes sure my car is as safe as possible on the road! More

by annabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We're happy to know you feel confident in the care and attention given to your vehicle, as your safety is always our priority. We truly appreciate your trust in our team and look forward to helping you again whenever you need us!

March 05, 2026

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Employee Rating

Jeff knows what to do with his client, and maintain a calm customer relationship by seeing the need of customer while working the car for service needed. More

by JAYEOLEA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars. We're glad Jeff was able to provide attentive support and create a comfortable, positive service visit. We'll be sure to pass along your kind recognition to him. We truly appreciate your trust in our team and look forward to assisting you again.

March 05, 2026

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Employee Rating

Very professional. Will be back soon for my next service. Thank you Nissan of Elk Grove More

by 1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi , Sean Burris

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Mar 06, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! Our team truly appreciates your support, and we're grateful for that we could be of assistance to you during your visit. We will be here to provide the same quality of service in the future!

March 03, 2026

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Employee Rating

Prompt friendly service and explained what the problem had been. After my explanation, they quickly found the problem I had described and corrected it. More

by CJBORLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2026

Nissan of Elk Grove responded

Thank you for the 5-star review! We’re glad our team provided welcoming and efficient service and could quickly identify the issue with your vehicle and resolve it to your satisfaction! We look forward to the next time we can assist you!

February 24, 2026

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Employee Rating

I really enjoyed the customer service at the Elk Grove location. My service was done in less time than anticipated. More

by ILLYLOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Nissan of Elk Grove responded

Thank you for your kind feedback! We’re happy to hear you enjoyed the customer service and that your service was completed faster than expected. We truly appreciate you choosing Elk Grove Nissan and look forward to serving you again!

August 27, 2025

Dealership Rating
Employee Rating

Kahn was very helpful in purchasing this car he was able to easily persuade my daughter which I could’ve never done lol The transaction was quick and you guys delivered More

by Shantejacko206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Khanh Ho, Patrick Braxton, Hesam Ghaffari , Sean Burris, Alice Leary

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Aug 28, 2025

Nissan of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear that Kahn was able to make the car-buying process smooth and enjoyable. We’re glad the transaction was quick and that we could deliver exactly what you needed. Enjoy the new ride and we look forward to the next time.

August 30, 2019

Dealership Rating

Worst nissan service department in Sacramento area Worst nissan service department in Sacramento Area no appointment and no professional attitude, they hire young people with no experience in cars only More

by Ed saffar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Monse Cortes, Tommy Davis, Shalvin Deo, Jeremy Ferguson, Steve Hoang, Guillermo Padilla, Jose Padilla, Uriel Ramirez

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Aug 30, 2019

Nissan of Elk Grove responded

Ed, This is EJ Delano, service manager here at Nissan of Elk Grove. I just gave you a call and left a voicemail. We truly value our customers and pride ourselves on a high level of service. I'd love to speak with you about your last service in July. Please give me a call at your earliest convenience 916-405-5159

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