Jeffery Hirtler | Page 41

Exceptional service The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go o The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go out of their way to locate the problem or issue and make sure it's resolved to your satisfaction (and to their high quality standards). I've said many times that their service area is one of their best customer retention strategies. You almost look forward to coming back. More

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Good Dealership Good Customer Service, knowledgeable service advisers, clean waiting area, good communications concerning service updates. I like the ability to reque Good Customer Service, knowledgeable service advisers, clean waiting area, good communications concerning service updates. I like the ability to request a loaner when service is more than several hours. More

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problem quickly identified and fixed great job by brian and matt the tech on servicing and identifying a problem that occurred on the way for my prior scheduled service appointment. great job by brian and matt the tech on servicing and identifying a problem that occurred on the way for my prior scheduled service appointment. More

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Attentive service The problem was diagnosed and dealt with. Unfortunately it took all day, but I was given a loaner car. My air conditioner now runs beautifully( just The problem was diagnosed and dealt with. Unfortunately it took all day, but I was given a loaner car. My air conditioner now runs beautifully( just in time for this heat wave) More

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My service rep Jeff does an excellent job Jeff has taken care of our service needs for over a dozen years and always done a great job of explaining what needs to be done and how it will be don Jeff has taken care of our service needs for over a dozen years and always done a great job of explaining what needs to be done and how it will be done More

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Simply the best! Look no further than Princeton Mercedes for all your car buying, leasing and service needs, I have purchased 4 Mercedes here and its 45 minutes from Look no further than Princeton Mercedes for all your car buying, leasing and service needs, I have purchased 4 Mercedes here and its 45 minutes from my house. I just cant seem to find honesty or trust with other sales people. They are different here.....Tom Knoblock Sr. is a gentleman and a trustworthy authority, his son Tom Jr. has more of the same .....from sales to service you wont be disappointed!! More

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GREAT Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my expe Excellent service Alex is just a pleasure to work with in every aspect .I will definitely keep on working with Alex in the future , alway make my experience very seemless . More

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My GLE was in for service. My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and My service experience is always professional and efficient, thanks to my long time service consultant, Jeff Hirthler. He always respects my time and I value his advice. More

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Service Rep Jeff My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed th My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed this oil change could wait and he had my car washed even though no service was being performed that day. This is the type of customer service that always has me coming back to MercedesBenz if Princeton for my Mercedes needs. More

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I am pleased with the service provided and staff. I have always received the best of service provided by staff and work completed on my Mercedes- Benz E-350. I have been working with Mercedez -Benz t I have always received the best of service provided by staff and work completed on my Mercedes- Benz E-350. I have been working with Mercedez -Benz twenty plus years and I am still receiving great service. Special attention has always been given to the needs of the car and the type of service recommended. I am always on the highway and appreciate safety of the vechicle. Therefore, I am grateful to the service department staff for a job well done. More

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