Jennifer Bowen | Page 146

New 2017 Explorer Been working with Dave Mott for years now and won’t use anyone else. Always been an honest and easy transaction. Klaben Ford is always willing to work Been working with Dave Mott for years now and won’t use anyone else. Always been an honest and easy transaction. Klaben Ford is always willing to work with us and make the process smooth. Will be back again for sure. More

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Friendly and professional staff Staff was very knowledgeable about the vehicle I inquired about. I drove about 40 miles to look at a vehicle I saw on the internet and it was every bi Staff was very knowledgeable about the vehicle I inquired about. I drove about 40 miles to look at a vehicle I saw on the internet and it was every bit as nice as described in the ad. Everyone I dealt with was very friendly and I definitely recommend this dealership to friends and family' More

by libra101871 Verified Customer Verified Customer

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Awesome! This is the third car I have leased from Klaben Ford Lincoln in Kent. The way I am treated by both the sales and service staff keeps me coming back. This is the third car I have leased from Klaben Ford Lincoln in Kent. The way I am treated by both the sales and service staff keeps me coming back. More

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How a dealer should treat his customers From the moment my wife and I walk thru the doors we felt like royalty. We were greeted by the owner Rich Klaben and Dave Motts. They make buying a ca From the moment my wife and I walk thru the doors we felt like royalty. We were greeted by the owner Rich Klaben and Dave Motts. They make buying a car simple, easy and painless. I have been buying my cars from Klaben for over 35 years and even after we moved to Virginia I still drive to Kent, Ohio to give them my business. As far as I am concerned all FORD dealerships could learn from Klaben. More

by jjdamico100 Verified Customer Verified Customer

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Brand new Fiesta Can't say enough about Klaben Ford in Kent. My lease was almost up on my 2016 Fiesta. I got a great deal on a gorgeous 2017 Fiesta!! Dave and the ent Can't say enough about Klaben Ford in Kent. My lease was almost up on my 2016 Fiesta. I got a great deal on a gorgeous 2017 Fiesta!! Dave and the entire staff couldn't have been more helpful . No pressure at all!! In fact they make you feel like family. I would never even consider going anywhere else to buy or lease a vehicle. Check them out....you'll be glad you did! More

by Andi Verified Customer Verified Customer

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Fun Buying Experience Our salesman Mike Cooney called us periodically during our lease to catch up. Typically, sales people call you when it’s time to lease again... not Mi Our salesman Mike Cooney called us periodically during our lease to catch up. Typically, sales people call you when it’s time to lease again... not Mike. Mike operates on the principle..customers for life. He is part of a dedicated team of people who are focused on the customers. This is a top rated dealership. More

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Roscoe, Jenn, Mike make it a great klaben experience This is the fourth car from klaben.They make it a wonderful experience. Roscoe found me a C-max that the most economical and fun vehicle to drive. This is the fourth car from klaben.They make it a wonderful experience. Roscoe found me a C-max that the most economical and fun vehicle to drive. More

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Doug Carter and Klaben Ford I had purchased a f150 from Doug Carter in 2012 and had a great buying experience. Since then i have received great service from Artie and the body sh I had purchased a f150 from Doug Carter in 2012 and had a great buying experience. Since then i have received great service from Artie and the body shop, and people in service and parts. So when i decided to get a new f150 i knew Doug Carter was the man to see. The particular options i wanted were not available so i ordered a new 2018 f150 to be built. To my surprise i took possession of it less than 1 month from order date. Thanks Doug Carter, Jen Bowen , Artie and everyone at Klaben Ford that i have had the pleasure of doing business with. Keith More

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my experience was Great!! Tim is the best I bought a 2014 Ford Edge, Tim Sterling was the best salesperson ever. He made what is normally a stressful experience fun. I chose Tim because this i I bought a 2014 Ford Edge, Tim Sterling was the best salesperson ever. He made what is normally a stressful experience fun. I chose Tim because this is the second vehicle we purchased from him. if he wasn't so wonderful we would not have chosen him a second time. Thank you Tim good job Klaben....this is the third vehicle from you More

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Best Cars and Best Customer Service We shopped at several dealerships for the best pre-owned vehicles and found the Best at Klaben with the wonderful sales rep, Tom Nicodemus. No other We shopped at several dealerships for the best pre-owned vehicles and found the Best at Klaben with the wonderful sales rep, Tom Nicodemus. No other car dealer in which we had gone knew the car we liked as he did. He took so much time with us, going over the specs and all the details of this beautiful car, the Lincoln MKZ (2016). He took so much time with us and showed us how every option worked and the excellent value it had in being a pre-owned Certified Lincoln. Everyone took so much time to make sure we were happy, from Tom to the owner himself, Richard. We LOVE our new vehicle! Our family and friends are in awe of its beauty and classic luxury. They can't believe the great deal we got!! :) Thank you to the Klaben family! We'll never shop anywhere else! More

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