Jennifer Folsom
Jennifer Folsom at BMW of Sarasota

Jennifer Folsom

Store Assistant

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Jennifer Folsom

December 05, 2025

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Employee Rating

I have had to change service advisors to find one that had good communication skills. I know anytime I go to the service center at BMW of Sarasota, I have to plan at least an hour out of my day just to dr More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Jones, Cameron Goudreau

Dec 09, 2025

BMW of Sarasota responded

Sheri, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 14, 2025

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Employee Rating

From the beginning of the process to signing and taking possession was an excellent enjoyment the sales associate Bobby was top I got to meet the General Manager Sales Manager and servqce manager all came More

by flyboygaryprifti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Valle , Bobby Sales, Pete GM ,Sales Manager , Service Mgr

October 25, 2025

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Employee Rating

Great service. And sales team is first rate. Pricing was very fair and transparent and the transaction was very easy. More

by charlie.berardesco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor, Cameron Goudreau , Marcus Cuffaro, Linda Krysinski, Heaven Collins

August 30, 2025

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Employee Rating

My satisfaction was excellent with my service advisor. I'm very satisfied with the service More

by AHARALAMPOPOULOS941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

August 20, 2025

Dealership Rating
Employee Rating

Absolutely fantastic to work with, would definitely buy another car from him! Thank you again! More

by sl.savicevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 05, 2025

Dealership Rating
Employee Rating

Carlos Munoz provides professional service promptly when car needs service. He clearly explains the services needed. More

by William S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cintron, Carlos Munoz

July 04, 2025

Dealership Rating
Employee Rating

Great service, always from BMW of Sarasota! The team is friendly, helpful and flexible to meet my busy needs. More

by SCOTTYODER1FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

Excellent client services. New lease was handled with ease. Eddie Citron made all the changes and finalized the process. Always great care with us. More

by AW4123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 18, 2025

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Employee Rating

Very slow service, they didn't comply with the schedule They need more speed and that they comply with the planned schedule More

by GESTYYOHAN1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 30, 2025

Dealership Rating
Employee Rating

Best customer service, never have an issue and always get good work done, Cameron and Isaiah are awesome service advisors. More

by Jazaj.aleksander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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