Jennifer Tucker

I made an appointment and had to wait almost 2 hours for a rental. I work 3rd shift and that was unacceptable. a rental. I work 3rd shift and that was unacceptable. More

by angiestockton38 Verified Customer Verified Customer

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They are nice and friendly and always explain what work has been done and what the cost will be. has been done and what the cost will be. More

by ksmauldon10 Verified Customer Verified Customer

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My family and I have purchased several cars from the First/Southern Team dealership, and I have had no problems with sales, service, or even parts -- Everyone who I've dealt with have been eager to ma First/Southern Team dealership, and I have had no problems with sales, service, or even parts -- Everyone who I've dealt with have been eager to make sure that I leave a happy customer. They truly have provided me with exceptional service. I just wish that they can do routine maintenance on my 2023 Genesis G80 Sport, without having to drive to North Carolina. More

by rufusarc Verified Customer Verified Customer

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High service prices / Oil changes just went up approx $25 higher Never seems to have any specials going on for service or parts( from parts counter dept) Great customer service higher Never seems to have any specials going on for service or parts( from parts counter dept) Great customer service More

by rdebacco Verified Customer Verified Customer

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I always trust southern team for service to my subarus. I always know service will be timely and done right. I always know service will be timely and done right. More

by REMATTHEWS Verified Customer Verified Customer

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Jennifer treated me like I was stupid and talked down to me. She is VERY rude and condescending. She has no respect for clients at all! The manager Stacy took over and she was amazing, Danielle also helped me. She is VERY rude and condescending. She has no respect for clients at all! The manager Stacy took over and she was amazing, Danielle also helped me was extremely helpful and very supportive! More

by IMMABUSSEY513 Verified Customer Verified Customer

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Thank you so much for taking care of me very quickly and having a rental car ready for me having a rental car ready for me More

by BECKY.SPENCE212 Verified Customer Verified Customer

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Jennifer had the rental car ready for me when I got there at 9 it only took maybe 10 minutes and I was all set with my rental car ⁹ there at 9 it only took maybe 10 minutes and I was all set with my rental car ⁹ More

by BECKY.SPENCE212 Verified Customer Verified Customer

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Amazing customer service. I can honestly say, I’ve never been more impressed. And the waiting area is so clean and comfortable with snacks and fountain pop! Makes waiting a pl I can honestly say, I’ve never been more impressed. And the waiting area is so clean and comfortable with snacks and fountain pop! Makes waiting a pleasant experience. More

by JENNICHOLLS18 Verified Customer Verified Customer

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Engine problem while on a road trip. Went to the Roanoke Hyundai dealership for help. Ms. Tucker got us into the shop and they diagnosed the injector problem, cleared up the problem and Went to the Roanoke Hyundai dealership for help. Ms. Tucker got us into the shop and they diagnosed the injector problem, cleared up the problem and got us back on the road again. Great customer service! More

by SantaFe Happy Verified Customer Verified Customer

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