Jeremy Sullivan | Page 44

Awesome place to have my car worked on I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, ans I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, answers all your questions, even concerned about your day if bad or good. I told the guys i was moving they even wished us luck, and have a good safe trip. How many times has a total stranger come up to you and said that. The only thing is i am hoping i find a Dealership in florida half as good as Don Ayres, The service people and mechanics at Don Ayres is second to none. And i would recommend them if i come across anyone that needs there car worked on in Fort Wayne Indiana. More

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Service Review Jeremy always provides excellent customer service. He is a valuable asset to the service department. He is one of the reasons we enjoy owning a Hon Jeremy always provides excellent customer service. He is a valuable asset to the service department. He is one of the reasons we enjoy owning a Honda and using their service department. More

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Excellent service I was in for the first oil change on my new CRV last week, I was very impressed with the Honda service department. From the ease of making the appoin I was in for the first oil change on my new CRV last week, I was very impressed with the Honda service department. From the ease of making the appointment to the friendly greeting I received when I drove into the service area. It was a very a friendly and relaxed atmosphere. Jeremy addressed my concerns and explained everything to me when they were finished. I appreciated the fact that I was able to pay for my service when I picked up the car without having to go to talk to someone else. Jeremy was able to handle everything for me. More

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great employee I come into this dealer because of Jeremy Sullivan He gives me excellant service and is nice something you do not get every where. I trust him and he I come into this dealer because of Jeremy Sullivan He gives me excellant service and is nice something you do not get every where. I trust him and he is the reason I have owned 4 hondas. I travel 42,000 miles and really apreciate the great service. More

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Always great service I have always had great experiences with Don Ayers Honda - from the salesman who sold me the car (Justin) to the finance advisor, to the service peopl I have always had great experiences with Don Ayers Honda - from the salesman who sold me the car (Justin) to the finance advisor, to the service people. Jeremy was the service rep this time. He was very friendly and helpful. Offered me other services, but did not pressure me when I chose not to do them. I recommend this dealership to all. More

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I had a long service scheduled for my car and everyone made it go very smoothly and efficiently. Communication was great from the beginning until the end and it is great that you can check out now with th made it go very smoothly and efficiently. Communication was great from the beginning until the end and it is great that you can check out now with the service advisor, thanks. More

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Jeremy, was extremely courteous and very detailed in explaining what exactly they did to our Honda. He reassured me they did everything possible to make sure all is running well. This is our first Hon explaining what exactly they did to our Honda. He reassured me they did everything possible to make sure all is running well. This is our first Honda and do not know quite what to expect with different stuff. He did not treat us like we were crazy. He took his time in putting in the computer exactly what needed to be checked and how we explained any noises etc. This is the best experience from any dealership in town to deal with. They are very knowledgeable and very polite to the customers. When we go back for routine stuff, Jeremy Sullivan would be the one I would want for my customer service tech. Tamara Folkner More

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I have always been true to American products and have always purchased the "big 3" domestics. My son recently purchased a Honda and I have heard a lot of the quality that goes into a Honda so I thought always purchased the "big 3" domestics. My son recently purchased a Honda and I have heard a lot of the quality that goes into a Honda so I thought that I would give them a chance. This is my first Honda automobile so I wanted to bring it to the Honda professionals to be serviced. I was very impressed with your service department in regards to the incoming processing of my needs, the comfortable waiting room, and the courtesy that I received from everyone. I hope the ownership and longevity of my first Honda automobile willing be equally satisfying throughout the years. More

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Have always been courteous, friendly and honest. Have assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer t assisted resolving problems, even if the issue is beyond warranty. BTW, I selected good for the price, because I obviously would always prefer to pay less. More

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I normally love working with Don Ayres. But since the scheduling process has changed (it appears to me that it has been outsourced), I am not happy with the appointment process.I came in for an oil chang scheduling process has changed (it appears to me that it has been outsourced), I am not happy with the appointment process.I came in for an oil change and tire rotation. I have been hearing an odd noise and asked for them to take a look at it. I was told it would take several hours and I did not have that kind of time to wait on that day. In the meantime, I had some medical issues and have been off work and unable to drive. I called today for an 'appointment' to have the car looked at and am told I cannot get it in until Thursday. This doesn't seem to me that this is offering excellent service. I should be able to get my car in for a serious sounding problem in less than three days. So, I have rated my service as 'good' because there was no accommodation from the dealership to get my car in for an evaluation in a timely manner. And I hate the new appointment process. More

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