Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
104 Reviews

Industry Experience

26 yrs, 3 mos

4.7

104 Reviews

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104 Reviews of Jeremy Watson

October 08, 2025

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Yiorgos provided top notch service . Seamless experience , almost like I was never there. He certainly makes his ancestors proud More

by ALICIAJEFFERY48
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 08, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

October 08, 2025

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The manager really cares and the customer service he provided was exceptional. Very refreshing in this day and age. More

by mattpiteo
Workmanship
Service Time
Recommend Dealer
Yes
Oct 09, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 02, 2025

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Review of Ganley Ford Dealership and Body Shop I strongly recommend avoiding this dealership and its affiliated body shop. I had a Ford F-150 Raptor with factory paint defects that required warra More

by andysamuel18
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 06, 2025

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Oct 06, 2025

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 16, 2025

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Clean shop everyone nice. Guy on the end with the hat does a great job cleaning the glass More

by Dmoga4596
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Recommend Dealer
Yes
Sep 16, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2025

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Worst service department I ever had , slow and very unorganized will try to avoid unless rcall More

by Paul
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Recommend Dealer
No

Other Employees Tagged: Dave Moga, Dylan Yavorsky

Sep 10, 2025

Ken Ganley Ford Parma responded

Hi Paul, we're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us an email ganleyfordhelp@ganleyauto.com with your first & last name and phone # so that we can reach out to you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 04, 2025

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Great to work with and would recommend to anyone looking to purchase a Ford in the future! More

by kayvikki17
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 28, 2025

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Helped me get back on the road very quickly I am very pleased with the service More

by Joe
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Aug 28, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2025

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Nice. Simple. Professional. Quick. Thorough. Efficient. Would recommend to anyone in need of auto services. More

by gbunch2021
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Recommend Dealer
Yes
Aug 24, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 23, 2025

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Everyone at Ganley Ford is very welcoming with great customer service. It’s a pleasure doing business with them. More

by mhuston60
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Recommend Dealer
Yes
Aug 23, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2025

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Jeremy was fast and responsive! Amazing! Tim Reese the technician was also spectacular. He was on time, fast and friendly. More

by Stacymacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Reese

Aug 19, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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