Check out Jeremy Watson's reviews on DealerRater

April 04, 2026

Dealership Rating

Employee Rating

Ganley Ford gives excellent service as is extremely professional and quick with turnaround time Excellent staff professional and quick with turnaround time Excellent staff More

by kimberlyruper

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Watson

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Apr 04, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to know our team delivered swift and professional service for your Ford Bronco Sport. Jeremy is thrilled you found the turnaround time excellent. We look forward to assisting with any future maintenance needs.

April 02, 2026

Dealership Rating

Employee Rating

Didn't even tell me about recalls. The car was having an issues and it took forever to get it fixed and I had to get your customer relations in hand to actually give me a loaner car so The car was having an issues and it took forever to get it fixed and I had to get your customer relations in hand to actually give me a loaner car so you guys would actually fix it since you guys were too scared to give me an actual car that would run. I would never ever ever refer your dealership. The only reason I give a 5 star is to make sure Jody in customer relations and Jeremy the manager in service gets recognition. They are the only two who deserve it and go above and beyond More

by Help2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , George Hadgigeorgiou

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Apr 02, 2026 -

Ken Ganley Ford Parma responded

Hello we would like to address your concerns. Can you please reply here OR email ganleyfordhelp@ganleyauto.com your full name and phone # so that we can contact you. Thanks!

Apr 02, 2026 -

Help2 responded

You guys have tried i guess. I lost half my subscription for sirius xm because you all had my truck and i was told to purchase it and bring in a receipt. But im sure you all could have reset it. To be completely honest, my experience was pretty crappy. The only two i have anything positive to say about is jody the customer relations person, and jeremy the manager of the maintenance. I just got nonstop Text to review so I did.. the only way I’ve ever shopped there again of the two car sales people that I had to get fired. They lied to me about the recalls never told me about them, which is illegal in the state of Ohio. And the fact that I had all those things wrong on my truck, but yet it was certified shows that they just marked it good but never really checked it which also is again as a legal in Ohio. So I’ve got a lot of documentation on that. I don’t know what there is to do that the dealership could do to make things better. Im still waiting for the last two things to be done but guess stuff was back ordered but the sad part is i purchased the truck in November and its still not finished. Kole Durant.

Apr 02, 2026 -

Help2 responded

You guys have tried i guess. I lost half my subscription for sirius xm because you all had my truck and i was told to purchase it and bring in a receipt. But im sure you all could have reset it. To be completely honest, my experience was pretty crappy. The only two i have anything positive to say about is jody the customer relations person, and jeremy the manager of the maintenance. I just got nonstop Text to review so I did.. the only way I’ve ever shopped there again of the two car sales people that I had to get fired. They lied to me about the recalls never told me about them, which is illegal in the state of Ohio. And the fact that I had all those things wrong on my truck, but yet it was certified shows that they just marked it good but never really checked it which also is again as a legal in Ohio. So I’ve got a lot of documentation on that. I don’t know what there is to do that the dealership could do to make things better. Im still waiting for the last two things to be done but guess stuff was back ordered but the sad part is i purchased the truck in November and its still not finished. Sadly was one of the worst dealerships experiences ever. Kole Durant. 614-961-0481

March 10, 2026

Dealership Rating

Employee Rating

Very welcoming and professional dealer for service. Been to a few and this location is the best in Cleveland. Been to a few and this location is the best in Cleveland. More

by Akin Malas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena

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Mar 10, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5-star rating. We’re delighted our service team made you feel welcomed and professional. We appreciate your feedback and look forward to keeping your Ford in great condition.

March 09, 2026

Dealership Rating

Employee Rating

It took them a week to figure out the issue and fix it . I paid almost $2000 and the issue is still the same . Very poor technicians I paid almost $2000 and the issue is still the same . Very poor technicians More

by MINAA3823

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dylan Yavorsky , Dylan Yavorsky

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Mar 11, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Mar 12, 2026 -

MINAA3823 responded

Thank you! I reached out to the manager Mr. Jeremey, and he assured the issue would be solved same day. Later that day he called and fixed my issue completely and got my ford escape same day. Thanks a lot to him and the team who understood my concern and took a good care of me. I’d recommend everyone visiting that dealership and they’d help all the way. Thank you 🙏

Mar 12, 2026 -

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 02, 2026

Dealership Rating

Employee Rating

Ken Ganley Ford took me in and took wonder care of me after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehi after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehicle that would be safe and reliable! She is great! More

by peluso1983

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman, Dan Overman, Nick Feruito

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Mar 03, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear our staff went above and beyond, making you feel welcome from the front desk to service. Pam will be excited to know she helped you find a safe and reliable Ford. Thank you for the five-star review!

February 28, 2026

Dealership Rating

Employee Rating

It's not the building nor the name on the building. It's the people who run and make the business. It's the people who run and make the business. More

by LARRYDSTUDENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena , Courtney Checovich

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Feb 28, 2026 -

Ken Ganley Ford Parma responded

Thank you for pointing out that our people make all the difference. We’re glad the service on your Ford F-150 lived up to your expectations. Your five-star rating means a lot and we look forward to helping you again.

February 20, 2026

Dealership Rating

Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena

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Feb 20, 2026 -

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

February 17, 2026

Dealership Rating

Employee Rating

Dylan was my advisor and he was amazing! Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an appointment and he still managed to fit me in. Will definitely recommend friends and family to Dylan More

by Aebeid

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena

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Feb 17, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Dylan provided transparent updates and managed to fit your Ford in without an appointment. We appreciate you highlighting his honesty and clear communication. Thank you for recommending him to your friends and family.

February 09, 2026

Dealership Rating

Employee Rating

They said my vehicle would be ready in week and had all the part to fix it for the recall. The day I was supposed to pick it up I had to call them to find out it wasn’t ready and they had to order parts fo the part to fix it for the recall. The day I was supposed to pick it up I had to call them to find out it wasn’t ready and they had to order parts for it. It took them another week to finish it. When I finally got it back the work order said it wasn’t ready done on a Friday but they told me it wasn’t going to be ready until Monday. They don’t return phone calls and trying to make an appointment is very frustrating. I will not be buying another vehicle from any of there dealers again! More

by Unhappy customer

Verified Customer

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: George Hadgigeorgiou

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Feb 12, 2026 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 07, 2026

Dealership Rating

Employee Rating

Excellent personel and the service was great. I recomend this dealership to all my friends. I recomend this dealership to all my friends. More

by johnrstecura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena

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Feb 07, 2026 -

Ken Ganley Ford Parma responded

Thank you for letting us know about your experience. We’re glad our staff provided great service on your Ford Transit-150 and that you’re happy to recommend us to friends. Please reach out if you need anything else.

Jeremy Watson

Service Manager

Ken Ganley Ford Parma

122 Reviews of Jeremy Watson

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