Jerrod Hurley | Page 11

Alex is awesome! I came into Honda DCH a bit apprehensive but alex immediately eased my nerves. He is so nice and personable and very knowledgeable! He gave me a great I came into Honda DCH a bit apprehensive but alex immediately eased my nerves. He is so nice and personable and very knowledgeable! He gave me a great deal on a brand new car. I am so glad I went to Honda and consulted with alex. More

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very helpful people Dennis was a great sales person and very patient. I was there from morning until evening because it was very crowded and a long wait. Dennis had the p Dennis was a great sales person and very patient. I was there from morning until evening because it was very crowded and a long wait. Dennis had the patience of waiting and searching car options with me. I got the 2015 Honda Civic Coupe EX and I am very happy with it. More

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Excellent my 7th car. Kadir and Jarrod are great. This is my 7th lease and I will continue to shop there. They always give me a great deal. This is my 7th lease and I will continue to shop there. They always give me a great deal. More

by hmserp Verified Customer Verified Customer

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Thanks guys I’m very grateful for the service, they are very professional and Renato was excellent. Thank you so much for the opportunity to be proud of owner of I’m very grateful for the service, they are very professional and Renato was excellent. Thank you so much for the opportunity to be proud of owner of a Honda from DCH More

by danielotalvaro86 Verified Customer Verified Customer

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Make sure you do your homework first Some of the people here can be really pushy if they feel like they can take advantage of you. My experience with Kadir, the salesman assigned to me Some of the people here can be really pushy if they feel like they can take advantage of you. My experience with Kadir, the salesman assigned to me, was really unpleasant. He wasn't particularly knowledgeable about the various Honda models (Fit vs. Civic) and even gave me the wrong answer when I asked him about the size difference between the two! (The Civic is over a foot longer than the Fit, even though he told me that they were only 3-4" different in length. This was obviously wrong when I went to go look at the cars and then looked it up online myself.) And then, when we were out in the lot looking at the inventory, he didn't even seem to know what was in stock. He showed me 2 different Fits, but didn't even show me the 3rd one on the lot, which I found myself when we were walking around! He was generally quite unhelpful and I'm fairly certain he was even trying to just avoid me when I came back to the dealership around two weeks later to look into a service problem. Don't work with Kadir unless you like getting pushed around, ignored, and terrible customer service! Jerrod, in the finance department, wasn't exactly all that pleasant to work with either. He was very pushy and seemed to belittle me for not agreeing to the finance option that he proposed. Danny, part of the management team, was the only employee that I would work with again. I understand that sales people can be a little pushy, because they are trying to sell you something after all! However, you're still a customer and they should treat you with respect. Danny was pleasant and respectful and that's all one can ask for as a customer. More

by twelfthletter Verified Customer Verified Customer

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Good sale people, will work with you on price. nitially, we visit DCH Paramus Honda to look at a used 2014 MDX, after a couple of cable power jump the car arrive for a test drive. Our sale person, nitially, we visit DCH Paramus Honda to look at a used 2014 MDX, after a couple of cable power jump the car arrive for a test drive. Our sale person, Mark, did a good job of letting us test drive the used car, we drove about 3 miles before returning back to the dealership. After several inspections, we noticed that the car had several noticiable scratches, biggest disappointment was the nail polish cover on top of the driver door handle, it was another color all together. So we turn down the idea of looking at a used car and go right to looking for a new Honda Pilot with Honda Sensing. Mark showed us the white color exterior with black interior, which my wife refuse because it reminded her of old car. She requested that we purchase a silver/gray exterior with gray or black interior, which was not available at this dealership. After getting all the information he needed including the price, Mark A. came back and told us that his manager could get the car from another DCH dealer but it would cost $350 more, which we agreed. A couple days later, Mark called to see if we could take delivery on Friday or Saturday. To his surprise, we left a message on his phone and show up at the dealer on Friday at 5:20pm. He was busy that day and had not pick up the car from the dealer, which located about 40 miles away. He told us that he would have the car in about 2 hours, which we waited. It was not until 3:40 minutes later that he came back due to bad traffic. We close the deal/finance at approximately 10:20pm. I though that these guys would find a way to ripped me off with finance rate even though I have a very good FICO score. We close the deal at a finance rate of 4.49%, which was exceptional on a Honda Pilot. We found the dealer to be honest with good sale people behind it. Yes, they will try to pressure you to purchase the car on their lot. Show me a dealership who doesn't do this! Do some research, get your best price and visit DCH Paramus Honda. They will work with you and I am happy to be their customer! Ron More

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Awesome Experience I visited Honda Paramus and had such a wholesome experience. My first interaction was with a Manager Mr Jerrod Hurly who was so professional and curte I visited Honda Paramus and had such a wholesome experience. My first interaction was with a Manager Mr Jerrod Hurly who was so professional and curteous, and although he introduce me to my Sales Agent Mr.Kadir Karagoz, he was there throughout tge experience. Those two gentle men not only listen to my list of must haves, but they provided me with intellegent interactive feedback. At no time did I feel like a sale or a commission, they owned my decission from the start to the finish and made my experience one that I will never forget. Mr Kadir such a pleasant and profession person, he ensured that I had all the information needed on the operation of my vehicle. But most of all, afew days after, he took the time to call and check up, on how I was enjoying my new car. I appreciate you, Jerrod and Kadir you both are simple the BEST!!! Thanks Honda for providing me with two superstars. More

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Positive Experience Mike and Jerrod were very helpful. The employees were all very patient and informative. I would go back in a heartbeat. Terrific!!. Service was great. Mike and Jerrod were very helpful. The employees were all very patient and informative. I would go back in a heartbeat. Terrific!!. Service was great. More

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Great Customer Service I had a wonderful experience. Tiffany was very welcoming and friendly. Jerrod was very knowledgeable, considerate and helpful in the finance departmen I had a wonderful experience. Tiffany was very welcoming and friendly. Jerrod was very knowledgeable, considerate and helpful in the finance department. Leslie was friendly and patient. More

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Daniel DCH Honda NJ Daniel, Mike and Bill gave me excellent service throughout the entire transaction and I love my new Honda Civic ECT even more than my last one. Daniel, Mike and Bill gave me excellent service throughout the entire transaction and I love my new Honda Civic ECT even more than my last one. More

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