Jerry Arrowood
Jerry Arrowood at Taylor Ford

Jerry Arrowood | Page 10

General Sales Manager

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.7
122 Reviews
4.7

122 Reviews

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122 Reviews of Jerry Arrowood

February 23, 2023

Dealership Rating
Employee Rating

Everyone was very professional and helpful, the sales staff and the financial staff. We were able to have our new car delivered in just a couple of hours. More

by SANFORDKIMBERLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kovach

Feb 24, 2023

Taylor Ford responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

February 17, 2023

Dealership Rating
Employee Rating

Sales rep was not honest about the vehicle I leased. I offered fair ideas for resolution and the sales rep (Dan) and sales manager (Brian), did not even discuss this with me. Told me to make a complaint More

by GABRIELA4
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Kontor

Feb 21, 2023

Taylor Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact Jerry Arrowood at 313-216-1520 so we can work with you to make this right.

February 11, 2023

Dealership Rating
Employee Rating

Been doing business with them since 1989. Does a good job and Bryan is an exceptional sales person. More

by TIMHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Patton

Feb 13, 2023

Taylor Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

February 10, 2023

Dealership Rating
Employee Rating

Andrew Louttit offers great service! He is professional and knowledgable! I would recommend him to anyone looking to buy a vehicle! More

by NELLENBACHPATTY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Feb 13, 2023

Taylor Ford responded

Thank you so much for your praise and kind comments about Andrew! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

December 30, 2022

Dealership Rating
Employee Rating

The service needed took longer than expected, I discussed the long wait with the manager , she was very nice , understandable, apologized and gave me a discount . More

by WAFA.MIRI
Recommend Dealer
Yes
Dec 30, 2022

Taylor Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

December 18, 2022

Dealership Rating
Employee Rating

They treat you like family. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. More

by SANDYRING13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit, Dean Retan

Dec 19, 2022

Taylor Ford responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

August 16, 2022

Dealership Rating
Employee Rating

Everything went good until I offered to put more money down and lower my payment. Cooke told me that putting $2000 more down was going to be a chore. He seemed like he was ready to go home more than he wa More

by GRACESONKELLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Horger, Mike Hayes, John Kovach, Nick Isom, Brittney Fuchs , Chris Baxter, Jamie Bowling, Danielle Brooks, Dan Higdon, Cooke

Aug 18, 2022

Taylor Ford responded

It's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are willing, please reach out to Jerry Arrowood at 313-216-1520 so we can work towards a resolution.

August 14, 2022

Dealership Rating
Employee Rating

I really enjoyed buying my bronco from Taylor ford! Also did a great job helping me get parts for it More

by SZUTANTAS95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Aug 15, 2022

Taylor Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2022

Dealership Rating
Employee Rating

I came to Taylor Ford because of the outstanding sales team of Mohammad Beydoun. They are very efficient. I highly recommend t Taylor Ford More

by YHOGANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Beydoun

Aug 03, 2022

Taylor Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2022

Dealership Rating
Employee Rating

Dealership made a COMMITMENT to finance my lease buyout. Started the process in May 2022, its now July 19th and they backed out, NOTHING changed from day 1, same EVERYTHING, other than they don't follow thr More

by Jeff S
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Pacheco , General Manager

Jul 20, 2022

Taylor Ford responded

Jeff, We regret to hear that you are displeased with your recent experience with us. Please contact Jerry Arrowood at 313-216-1520 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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