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Jerry Hood
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Jerry Hood | Page 9
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
423 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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423 Reviews of Jerry Hood
December 24, 2022
Thanks to Mike Waddle and Jerry Hood for taking care of my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! More
by kenneth.kramer
Other Employees Tagged: Mike Waddle
Helpful 
December 19, 2022
Arlington Hts. Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford. More
by DocEsch
Other Employees Tagged: Rich Jacobsen, Mike Waddle, Anthony Wojciechowski , Justin Barrett
December 15, 2022
My husband and I have been fans of AH Ford for many years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and help years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and helpful. I came in to have a turn signal replaced. Anthony checked to see if there were any recalls on my vehicle or any other service that was due that they could take care of while I was there. They always go the extra mile. I waited for my vehicle and they took care of the issue super fast and sent me on my way. Anthony personally brought me my keys when my vehicle was done. Super Service!! More
by preese326
Other Employees Tagged: Steve Ursin, Anthony Wojciechowski
December 15, 2022
Elliott is wonderful…. no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and i no pressure, fair and easy to do business with. This is our 4th car purchase from him! I love that I call him to let him know what we want/need and in a few days he had 2-3 cars ready for me to look at. More
by susan
Other Employees Tagged: Mike Waddle, Elliott Reichel, Teddy Dziedzic
December 06, 2022
AH Ford is a highly professional Team, servicing their customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. More
by johngolko
Other Employees Tagged: Sam Vasco , Justin Barrett
December 05, 2022
Justin did a good job of keeping me informed and aware of upcoming work needed upcoming work needed More
by bethdorsch
Other Employees Tagged: Mike Waddle
December 03, 2022
Mike did a great job helping me pick out the right tire for my Ford Edge. I can’t wait to see how they do this winter. for my Ford Edge. I can’t wait to see how they do this winter. More
by darrelt12
Other Employees Tagged: Mike Waddle
December 03, 2022
Great attitude, quick turnaround time, and fair pricing. The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great job! More
by Teddy
Other Employees Tagged: Victor Villanueva, Kevin Juarez
December 01, 2022
Had my 7 year old battery tested at AHFORD Anthony Wojciechowski my service tech recommended a new battery he ordered the battery had it installed under an hour when it came time to pay i had enough Wojciechowski my service tech recommended a new battery he ordered the battery had it installed under an hour when it came time to pay i had enough ford pass points to cover the amount thanks tony and AHFORD I've been customer for 15 years More
by mike n
Other Employees Tagged: Mike Waddle, Anthony Wojciechowski
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