Jerry Hood | Page 9

Colton was very helpful. He gave me daily updates on my car order. Never got annoyed by my calls. I would definitely recommend everyone to loom for Colton when visit this dea He gave me daily updates on my car order. Never got annoyed by my calls. I would definitely recommend everyone to loom for Colton when visit this dealership at arlington heights. More

Report | Print

We have purchased several vehicles from Arlington Hts. Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been primarily related to the great maintenance by the Service Department. We remain very pleased with Jerry Hood, Mike Waddle, the other service writers, and the mechanics. We always feel that we are treated as valued customers! More

Report | Print

Zack was very welcoming right from the start. He patiently listened to all of my questions with good answers and solutions. He even brought into the shop to talk to the tech. He is no my go to fo He patiently listened to all of my questions with good answers and solutions. He even brought into the shop to talk to the tech. He is no my go to for future appointments. More

Report | Print

I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and caring during the process of a third-party warranty issue. He was helpful at keeping us informed, and providing us with needed information and help with the engine replacement and repairs, He also helped with new tires and other repairs that needed to be made. I appreciate Arlington Heights Ford consistent customer service, and help now and in the past. - [ ] Once again, Luigi was very consistent, helpful, and made us feel as though we were alone during a time where the third-party warranty could’ve been very difficult to navigate. Sincerely, Thomas and Jacob English More

Report | Print

John was attentive. Listen to my concerns. John saw I had a work vehicle asked how soon I needed back the vehicle. I appreciate the attention to detail. AH Ford resolved Listen to my concerns. John saw I had a work vehicle asked how soon I needed back the vehicle. I appreciate the attention to detail. AH Ford resolved my issue in a timely matter. Explained to me what happened and tips going forward to avoid these same issues. I highly recommend AH Ford and their team members. More

Report | Print

Steve was wonderful to work with, This our 2nd purchase with him . He went everything in detail on our new ford explorer with him . He went everything in detail on our new ford explorer More

Report | Print

Great service all around. Quick, friendly, helpful staff. Able to get in and out without issues Quick, friendly, helpful staff. Able to get in and out without issues More

Report | Print

Sam has been fantastic to work with! Very professional and knowledgeable. Highly recommend him to anyone looking for a new vehicle. Arlington Heights Ford and their service department ar Very professional and knowledgeable. Highly recommend him to anyone looking for a new vehicle. Arlington Heights Ford and their service department are wonderful to work with. More

Report | Print

Elliott is my “go to” for all my family car needs. I have purchased 6 cars from him because he is honest and helpful and I trust him. I have purchased 6 cars from him because he is honest and helpful and I trust him. More

Report | Print

Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

Report | Print