Jerry Mancini
Jerry Mancini at BMW of Westlake

Jerry Mancini | Page 13

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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4.8
399 Reviews
4.8

399 Reviews

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399 Reviews of Jerry Mancini

September 28, 2020

Dealership Rating
Employee Rating

We were extremely pleased with the professional and considerate service we received at BMW of Westlake and Jerry Mancini. We searched many BMW dealerships throughout the greater Cleveland area and none More

by Tina D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

BMW of Westlake responded

Thanks, Tina, for sharing your thoughts about your experience with BMW of Westlake. We appreciate your business and hope to see you again soon!

September 20, 2020

Dealership Rating
Employee Rating

Jerry is knowledgeable, very easy going and made my purchase easy. He sold my daughter a car as well and was helpful with her first car purchase. More

by plutt.tj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Sep 21, 2020

BMW of Westlake responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jerry and congratulations on your new cars! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 15, 2020

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This is my second time working with Jerry Mancini, and he is great. Quick process, and he found some additional discounts for my purchase! Thanks! More

by tmatteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki

Sep 15, 2020

BMW of Westlake responded

Hello, We are very happy to have provided you with such a positive experience working with Jerry and our team! We sincerely value your business and look forward to your next visit.

September 12, 2020

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Employee Rating

Our experience was wonderful! Ask for Jerry Mancini, he was so helpful!!! We were looking at a used Cadillac for our teen, and the deal was Great! More

by Ebiroc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2020

BMW of Westlake responded

Here at BMW of Westlake, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jerry, and it was a pleasure having you at the dealership. We appreciate your review!

September 11, 2020

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Employee Rating

My husband and I were extremely pleased with the sales experience we had with Jerry Mancini at BMW Westlake. He listened to our questions and focused on our needs. We are truely happy with our X3 purchase More

by schulacz
Recommend Dealer
Yes
Sep 12, 2020

BMW of Westlake responded

Thank you, it's great to hear that Jerry and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake, we hope you enjoy your new X3!

August 30, 2020

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Employee Rating

Jerry is wonderful. Even though we purchased a 2015 we were treated as if it were a 2020! No pressure only support! 3rd BMW is a charm! More

by Scweaver01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Aug 31, 2020

BMW of Westlake responded

Hello, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jerry, Mike, and our team at BMW of Westlake are glad to have you as a customer.

August 28, 2020

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Employee Rating

I worked with Jerry when I drove up from Columbus to look at a used M3. He was very friendly and helpful. There was no pressure. When I decided to buy, the vehicle was delivered to my home in Columbus which More

by JASON@JASONLONG.ME
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Aug 28, 2020

BMW of Westlake responded

Jason, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jerry or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 22, 2020

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The ultimate driving machine and the ultimate buying experience at the ultimate BMW dealership! This was my second purchase with Jerry and Adam, and can't ever imagine going anywhere else. More

by WENDYFANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

BMW of Westlake responded

Thank you so much, Wendy, for your kind words, and for taking the time to leave us this wonderful feedback!

August 08, 2020

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Employee Rating

After visiting other (closer) dealerships, Westlake BMW was the first to show me a welcoming, true customer service environment. Jerry was amazing! He made my entire trade / purchase seamless and totally More

by Gretch D
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

Aug 09, 2020

BMW of Westlake responded

Thanks for your feedback on your recent visit to BMW of Westlake. I'm glad to hear that Jerry was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 05, 2020

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Employee Rating

Professional, Courteous, Trustworthy This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW servic More

by BMW AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2020

BMW of Westlake responded

Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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