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Jerry Pena
Jerry Pena at Mark Christopher Auto Center

Jerry Pena

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
154 Reviews
4.6

154 Reviews

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155 Reviews of Jerry Pena

December 06, 2025

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Employee Rating

Very terrific and outstanding service and the service providers do really great work I recommend people there because of the service More

by LANCEGREENE85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JC Cavazos, Dino Picanzo, Nobu Damon, Dario Gomez

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December 03, 2025

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Employee Rating

Great experience, the Team was super helpful! 100% recommend. They made it simple and easy. More

by rrohlke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 04, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! It's fantastic to hear that you had a great experience with our team at Mark Christopher Auto Center. Your recommendation means a lot to us, and I am glad we could make the process simple and easy for you. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 29, 2025

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Employee Rating

less then 2 days found my car that i wanted! ! very fast process and nice people More

by katyamedina67
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Katya! I'm thrilled to hear that you found the car you wanted in less than two days and that you had a fast and pleasant experience with us at Mark Christopher Auto Center. I appreciate your kind words, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 22, 2025

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Employee Rating

Not super friendly service but I was in and out after waiting for 45 minutes to sign my paperwork work signed my papers in less than 5 minutes associates wanted to go home More

by jocelynvillalobos20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Rodriguez

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Oct 23, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Jocelyn. I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. It's great to hear that the paperwork process was quick, but I understand that the service could have been friendlier. If you have any further concerns or would like to discuss your experience, please feel free to reach out to me directly. Thank you for bringing this to our attention. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 11, 2025

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Employee Rating

Great guys, super easy to deal with. I appreciated the honesty and transparency when working on the deal. Nice and easy. More

by Miked5989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Morales

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Oct 11, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! It's great to hear you found the team at Mark Christopher Auto Center to be honest and transparent during your experience. We strive to make the process as smooth as possible. We look forward to seeing you again next time. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 29, 2025

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Employee Rating

Sales Agent Nick Polytarhos & Sales Manager Jerry Peña were both were fantastic and I rate both of them at 5. Finance Manager Cesar Valenzuela included a two thousand fee for a “360 Resist All” without More

by hsranch3185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos, Avo Injian , Cesar Valenzuela

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Sep 29, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I am glad to hear you had a great experience with Nick and Jerry, and I appreciate your kind words about their service. However, I understand your concern regarding the fee from our Finance Manager. Your feedback is important to us, and we encourage you to reach out to Mark Christopher Auto Center so we can address this matter further. We appreciate your business and hope to assist you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2025

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Employee Rating

Very organized pretty fast on finance will recommend to someone else. Customer service on track More

by alexrsoto79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos, Matt Flores, Luis Morales

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Sep 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alex! It's great to hear that you found Mark Christopher Auto Center organized and efficient, and I truly appreciate your recommendation. We're committed to providing excellent customer service, and we look forward to assisting you or anyone you send our way in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 25, 2025

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Employee Rating

What a great experience with the Mark Christopher staff of Jerry Pena and Jonathan Villa!! Felt like I had concierge service all the way. More

by gileamos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Jonathan Villa

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Sep 25, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear about your great experience with Jerry Pena and Jonathan Villa at Mark Christopher Auto Center. Providing top-notch service is our priority, and it's fantastic to know you felt like you received concierge service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 24, 2025

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Employee Rating

Excellent service from the sales personnel and management. They made every effort to maximize any possible discounts and was comfortably negotiable on the price of the vehicle. I had the displeasu More

by hsranch3185
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos, Avo Injian , Cesar Valenzuela

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Sep 24, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with our sales personnel and management team at Mark Christopher Auto Center. It’s great to know that you felt comfortable during the negotiation process and appreciated our efforts to maximize your discounts. Your recommendation truly means a lot, and we look forward to assisting you again in the future. Please don’t hesitate to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 19, 2025

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Employee Rating

Nick did a great job helping us find the perfect vehicle, answered all the questions we had, and was kind enough to ride back to our home in Simi Valley to drive back the car we traded in so ended up being t More

by russdudley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Aug 19, 2025

Mark Christopher Auto Center responded

Thank you, Russ and Lisa! I greatly appreciate your kind words about Nick and Jerry at Mark Christopher Auto Center. I'm thrilled to hear that you had such a great experience finding the perfect vehicle and that everything went smoothly, including the trade-in process. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Safe travels with your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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