Jerry Ward
Jerry Ward at Jerry Ward Autoplex

Jerry Ward | Page 2

Owner

Jerry Ward Autoplex

524 E Reelfoot Ave
Union City, TN 38261

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4.9
531 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 5 mos

4.9

531 Reviews

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531 Reviews of Jerry Ward

October 11, 2025

Dealership Rating
Employee Rating

This is my third purchase from here and I highly recommend them to anyone looking for a vehicle. They are very great and professional people employed here. As a pastor it is very encouraging to go i More

by shopfun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Akers, Mark Breeden

Oct 11, 2025

Jerry Ward Autoplex responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jerry Ward Autoplex are glad to have you as a customer.

October 11, 2025

Dealership Rating
Employee Rating

I recently purchased a 2024 Tahoe from Jerry Ward. Jerry goes beyond and treats you like family! This is my 3rd purchase from him. More

by Momride1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Jerry Ward Autoplex responded

Thanks for sharing about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

October 03, 2025

Dealership Rating
Employee Rating

Routine oil change! !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was comin More

by tammycherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Jerry Ward Autoplex responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 26, 2025

Dealership Rating
Employee Rating

Great service Jerry Ward service department gets you in an out welcome place to sit an wait watch tv while waiting More

by babygirl_likes_purple0275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Jerry Ward Autoplex responded

Thanks for sharing your thoughts about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

June 04, 2025

Dealership Rating
Employee Rating

DEVIN was great I would highly recommend anyone looking for a vehicle to check out jerry ward More

by shalmoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Petty, Devin Burnside

May 31, 2025

Dealership Rating
Employee Rating

My recent experience at Jerry Ward Autoplex was outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. Th More

by Brittany Ivester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Lee, Todd Petty

May 31, 2025

Dealership Rating
Employee Rating

Great place to buy a new or used car. Always get great service from Norman and his team! More

by Katie&Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Lee, Todd Petty

May 29, 2025

Dealership Rating
Employee Rating

Service was great, found a great first car for myself. They knew what would fit instantly based off my price range and likes. More

by Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Akers, Devin Burnside

May 17, 2025

Dealership Rating
Employee Rating

Excellent service at this dealership. Will recommend them to others. I believe others will be happy. More

by geegward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Everyone at Jerry Ward autoplex were very helpful in helping me find what I needed for my family. More

by melindayruben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Akers, Devin Burnside

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