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Dealership Experience
10 yrs, 3 mos
Industry Experience
42 yrs, 10 mos
519 Reviews
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519 Reviews of Jerry Ward
October 03, 2025
Routine oil change! !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was comin !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was coming out , car smoking. On the side of the highway. Called the shop said to call a tow 280.00. Insurance didn’t cover repeated call to the shop NO Answer. More
by tammycherry
Verified Customer
September 26, 2025
Great service Jerry Ward service department gets you in an out welcome place to sit an wait watch tv while waiting an out welcome place to sit an wait watch tv while waiting More
by babygirl_likes_purple0275
Other Employees Tagged: David Thompson, Todd Petty, Mark Breeden
June 04, 2025
DEVIN was great I would highly recommend anyone looking for a vehicle to check out jerry ward for a vehicle to check out jerry ward More
by shalmoff
Other Employees Tagged: Todd Petty, Devin Burnside
May 31, 2025
My recent experience at Jerry Ward Autoplex was outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. Th outstanding, thanks to the incredible efforts of Norman and the whole team. I arrived with a very particular car in mind and a clear payment goal. They absolutely delivered! Their commitment to finding a way for me to comfortably afford my dream vehicle was truly impressive. They navigated the process with expertise and genuine care, making what can often be a stressful experience feel remarkably smooth and positive. I couldn't be more pleased with the outcome and the exceptional service I received. More
by Brittany Ivester
Other Employees Tagged: Norman Lee, Todd Petty
May 31, 2025
Great place to buy a new or used car. Always get great service from Norman and his team! Always get great service from Norman and his team! More
by Katie&Bruce
Other Employees Tagged: Norman Lee, Todd Petty
May 29, 2025
Service was great, found a great first car for myself. They knew what would fit instantly based off my price range and likes. They knew what would fit instantly based off my price range and likes. More
by Austin
Other Employees Tagged: Mike Akers, Devin Burnside
May 17, 2025
Excellent service at this dealership. Will recommend them to others. I believe others will be happy. Will recommend them to others. I believe others will be happy. More
by geegward
Other Employees Tagged: Mike Akers, David Thompson, Todd Petty, Amy Nolan , Adam Green
March 22, 2025
Everyone at Jerry Ward autoplex were very helpful in helping me find what I needed for my family. helping me find what I needed for my family. More
by melindayruben
Other Employees Tagged: Mike Akers, Devin Burnside
March 19, 2025
Jerry Ward Auto is the best! We're repeat customers and proud of it. They provide top service, quality, and deals. Thank you for taking such excellent care of my family for so ma We're repeat customers and proud of it. They provide top service, quality, and deals. Thank you for taking such excellent care of my family for so many years! More
by Michelle
Other Employees Tagged: Tony Dobson, Jason Gorton
March 11, 2025
Norman went above and beyond making sure a schedule that would fit between work hours to test drive the car and sign papers. He came in on his day off.. Always a pleasure to work with. Highly recommend would fit between work hours to test drive the car and sign papers. He came in on his day off.. Always a pleasure to work with. Highly recommend More
by Terry Harrington
Other Employees Tagged: Norman Lee, Mike Akers
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