375 Reviews
Write a Review375 Reviews of Jesse Friedman
November 15, 2019
Great service. Steve was very informative. Knows his job and the ins and outs of the Subaru. Would recommend Steve anytime. Thank you very much for all your help! Steve was very informative. Knows his job and the ins and outs of the Subaru. Would recommend Steve anytime. Thank you very much for all your help! More
Other Employees Tagged: Kevin Gribble, Traci Roberts , Steve Norris
October 21, 2019
Excellent No pressure from sales, friendly, knowledgable about product, comfortable costumer waiting area. Service was prompt , courteous and knowledgable. Fi No pressure from sales, friendly, knowledgable about product, comfortable costumer waiting area. Service was prompt , courteous and knowledgable. Finance was courteous and thorough. Would recommend this dealership. More
Other Employees Tagged: Jennifer Duran
October 12, 2019
customer servise Jessie Friedman, my Service REP provided top notch customer care-went out of his way to be sure I was a happy customer. Looking forward to next visit. Jessie Friedman, my Service REP provided top notch customer care-went out of his way to be sure I was a happy customer. Looking forward to next visit. More
October 10, 2019
Service is good Polite and professional. The only correction I’d offer is each time my wife comes in for an LOF, we are told there is a bill due. We bought the full Polite and professional. The only correction I’d offer is each time my wife comes in for an LOF, we are told there is a bill due. We bought the full service LOF so there should be no bill. The past two times, this has been an oversight whereby payment is requested. Once we explain, the situation is resolved. More
October 01, 2019
No professionalism from the Service Director as well as the GM. Not customer focused and ultimately try to take advantage of its customers to benefit their agenda. Read reviews on multiple sources and fin the GM. Not customer focused and ultimately try to take advantage of its customers to benefit their agenda. Read reviews on multiple sources and find the track record to be smudge worthy. This service department has a Director that assumes ideals rather than rely on research and facts. We have been extremely mistreated and will go through every channel possible to expose these individuals for the unprofessionalism and mishandling of every aspect we’ve experienced. More
Other Employees Tagged: John Petersavage , Scott Gregg, Subaru of America as well
September 30, 2019
Came back for a second one I had a 2013 Subaru CrossTrek that I recently traded in for the 2019 model. The dealership gave me a good deal on my 2013 and selected a 2019 for me I had a 2013 Subaru CrossTrek that I recently traded in for the 2019 model. The dealership gave me a good deal on my 2013 and selected a 2019 for me to test drive that fit my needs perfectly. I've had it a couple of weeks and absolutely love it! Robert Pedroza, my salesman, gave extraordinary service before, during, and after my purchasing experience. I give him and the dealership high marks and would readily go there again or recommend it to my friends. More
Other Employees Tagged: Curt McHenry , Robert Pedroza, Raj Sihota
September 26, 2019
Great service advisor Tucson Subaru is fortunate to have Jesse Friedman as a Service Advisor. He goes out of his way to be helpful. I also was fortunate to meet a finance r Tucson Subaru is fortunate to have Jesse Friedman as a Service Advisor. He goes out of his way to be helpful. I also was fortunate to meet a finance representative named Traci, who spent considerable time with me reviewing service contracts. She was wonderful. I would recommend this dealership to anyone. More
Other Employees Tagged: Traci Roberts
September 25, 2019
Excellent Service Thank you Jesse Friedman for your excellent service and attention to detail. Your explanation provided valuable insight to some of the repairs requi Thank you Jesse Friedman for your excellent service and attention to detail. Your explanation provided valuable insight to some of the repairs requiring immediate attention. Thank you. More
Other Employees Tagged: Chris Valencia , Juan Alvarez, Juan and Chris, you are an asset to service scheduling
September 18, 2019
Above and beyond Everyone was extremely courteous and professional. Jesse went above and beyond to contact Subaru America to see if they would cover the cost of my ai Everyone was extremely courteous and professional. Jesse went above and beyond to contact Subaru America to see if they would cover the cost of my air-conditioning repair since it had been less than a month from when my warranty expired. Scott was very responsive to my situation and immediately got me into a loaner car the same day that I talked to him. More
Other Employees Tagged: Curt McHenry , Scott Gregg
September 10, 2019
Stellar Service The immediacy of the Service Department in tending to any/all needs when driving up was simply specatacular. The assessment and estimate were detaile The immediacy of the Service Department in tending to any/all needs when driving up was simply specatacular. The assessment and estimate were detailed and thorough. The vehicle was ready when promised. Check out process was smooth. The improvements in all aspects of the Service Dept versus 6 months ago are astounding. Bravisimo!! More
Other Employees Tagged: Mike Henry , Scott Buford
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