Jesse Friedman | Page 31

Superb Service Our car failed to start in our garage. AAA provided the jump start. When we called Subaru Service, Kelly said we could bring the car in right away, ev Our car failed to start in our garage. AAA provided the jump start. When we called Subaru Service, Kelly said we could bring the car in right away, even though it was a Saturday and their schedule was quite full. Jesse had been informed of our problem ahead of our arrival, and he promptly resolved it to our complete satisfaction, keeping us informed along the way. It has always been a pleasure to work with Jesse! S. Lazo More

Report | Print

Bad Brake Switch We were having a problem with a certified pre-owned Impreza sometimes sticking in PARK. I called for an appointment and they got me in the next day. T We were having a problem with a certified pre-owned Impreza sometimes sticking in PARK. I called for an appointment and they got me in the next day. The car was out of warranty, but the dealer got it fixed under warranty in less than 1 hour. I was impressed with the courtesy, knowledge, and customer first attitude of the service advisor, Jesse Friedman. I highly recommend this dealer for Subaru service. More

Report | Print

Great Service Experience This was my first visit to Tucson Subaru (recently relocated from Colorado). Jesse helped me through the service process and reviewed each and every This was my first visit to Tucson Subaru (recently relocated from Colorado). Jesse helped me through the service process and reviewed each and every point of service given and needed. He gave me an accurate estimated service time and found me when service was complete. I couldn't be happier with the service I received! More

Report | Print

Outstanding Service Came in Thursday without an appointment to check on strange problem with ignition system. Service Advisor Jesse Friedman was extremely helpful and ma Came in Thursday without an appointment to check on strange problem with ignition system. Service Advisor Jesse Friedman was extremely helpful and made every effort to help solve the problem. Wound up leaving the car over the weekend to be thoroughly checked. Jesse provided a loaner car for us to get home. We could not be more satisfied with the conscientious, thoughtful, and courteous service we received. More

Report | Print

Thank you, Jesse Friedman! Jesse is the first service rep who listened to issue I have brought up almost every service visit for six years. It's finally fixed. Jesse is the first service rep who listened to issue I have brought up almost every service visit for six years. It's finally fixed. More

Report | Print

NEW WHEELS! You hear nightmare stories about buying a new vehicle. This wasn't the case with Tucson Subaru. We met up with Salesman Sean Johnson who was outstan You hear nightmare stories about buying a new vehicle. This wasn't the case with Tucson Subaru. We met up with Salesman Sean Johnson who was outstanding and very patient with our questions (we were giving up a 2001 PT Cruiser that had seen its days) so there were lots of new bells and whistles going into a 2018! Financing process needs to be done faster. We were exhausted leaving Financing! Closing on our home went much quicker! We don't make quick decisions and Jennifer was accommodating and sent brochures home for us to review with regard to "extras". We appreciated that. More

Report | Print

My experience at Tucson Subaru Our trips to the TS dealership have always been pleasant experience. The car itself has been wonderful; it's our second Subaru, and the service depar Our trips to the TS dealership have always been pleasant experience. The car itself has been wonderful; it's our second Subaru, and the service department is always friendly, takes care of whatever needs to be done in a timely manner, and in a very professional way. We're very satisfied with Tucson Subaru. More

Report | Print

Courteous, flawless service I came in because of a Safety Recall (air bag on passenger side needed replacement). Jesse made the whole process, including arranging for a loaner, s I came in because of a Safety Recall (air bag on passenger side needed replacement). Jesse made the whole process, including arranging for a loaner, smooth and seamless. I also ended up with a repaired air conditioner, in top form & delivering lots of cool air ahead of a fearsome Tucson summer; as well as a new cabin air filter, which should help reduce my allergies. The whole experience at the dealership was positive; my love affair with my 2010 Forester was reinforced. Thanks. Ann Shoben More

Report | Print

Helpful I stopped in on Saturday morning needing an oil before heading 1500 miles home. Service adviser Jesse Freidman indicated that no appointments were ava I stopped in on Saturday morning needing an oil before heading 1500 miles home. Service adviser Jesse Freidman indicated that no appointments were available later in the week but said he could accommodate me right away. I was happy that I could return without worrying about the car. More

Report | Print

Excellent Service I just had a very pleasant service experience. I had an extremely vexing intermittent ignition switch problem, occasionally the ignition key would be I just had a very pleasant service experience. I had an extremely vexing intermittent ignition switch problem, occasionally the ignition key would be trapped in the switch and not removable. Car couldn't be locked. Tucson Subaru promptly solved the problem.Jesse Friedman and the courtesy car driver were very helpful. Five stars all round. More

Report | Print