Jesse Friedman | Page 32

service visit Received 109k miles service for my vehicle having currently 96k miles. Dealer afforded me a mature vehicle service discount which saved me a significa Received 109k miles service for my vehicle having currently 96k miles. Dealer afforded me a mature vehicle service discount which saved me a significant amount of money. Appreciate it. More

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Listen to my concerns! The service team listened to my concern after a 10-minute discussion regarding the cost of replacing a switch in a 2015 Forrester. After researching The service team listened to my concern after a 10-minute discussion regarding the cost of replacing a switch in a 2015 Forrester. After researching the cost I felt the dealer was charging too much money and I had problems paying for the service. Dan and Jesse went above and beyond to listen to my concerns and make this right. More

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Every experience at Tucson Subaru is Amazing Each and every time we go to Tucson Subaru it is amazing. Our sales professional, Trent Nichols is always ready and willing to help. He never lets u Each and every time we go to Tucson Subaru it is amazing. Our sales professional, Trent Nichols is always ready and willing to help. He never lets us down. Our recent visit for service on our XV Crosstrek, Trent made sure we were taken care of and had an awesome experience. We always recommend Trent and the whole team at Tucson Subaru when we hear of someone looking for a car. We are always thankful to have a staff as professional and helpful there for us. This dealership never ceases to impress us. Thanks Tucson Subaru!! More

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Thank you, Jesse and Scott! You don't have to worry if your car has a problem and you take it to the Tucson Subaru service department. Talk to Jesse Friedman and he will take goo You don't have to worry if your car has a problem and you take it to the Tucson Subaru service department. Talk to Jesse Friedman and he will take good care of your car and get you back on the road quickly at a reasonable price. Service manager Scott Gregg runs a professional shop with expert mechanics and great customer service. They're part of the reason Tucson Subaru has an excellent reputation! More

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Happy customer On time, free customer shuttle, free part and service at 5,000 beyond mfg warranty ($400.00) value and a free car wash. I was stunned! On time, free customer shuttle, free part and service at 5,000 beyond mfg warranty ($400.00) value and a free car wash. I was stunned! More

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Thank you Subaru Tucson I was looking to buy my second Subaru and Ken Murch made it an easy, low pressure experience. I wasn't sure which model I wanted and which was the bes I was looking to buy my second Subaru and Ken Murch made it an easy, low pressure experience. I wasn't sure which model I wanted and which was the best fit for my puppies, so Ken suggested I bring them to the dealership to let them in a few models. I decided on an Outback and I couldn't be happier! Thanks Subaru! More

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We meet Darly and she very expertly walked us through serera Darla know her Subaru cars. She showed us HOW and boy do we need more. We will meet with her again to really know how . I will be up this week for som Darla know her Subaru cars. She showed us HOW and boy do we need more. We will meet with her again to really know how . I will be up this week for some other needs and plan to go over them with her. John More

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Positive Experience We were looking to update our 2nd car from a 2000 Saturn station wagon to something recently new. We pretty much had a Subaru in our sights from We were looking to update our 2nd car from a 2000 Saturn station wagon to something recently new. We pretty much had a Subaru in our sights from the beginning. We initially focused on the Outback because it was more like the Saturn's capability (which we liked), than the other models. For nearly a month we monitored the used Outbacks at Tucson Subaru, compared them to the 2017 version that had the features we liked, and even reviewed the Crosstrek and Impreza models as possible candidates. Over that period of time we learned the pros and cons of each. We made 3 visits to the dealership; the first to learn about features of the Outback, and the others to refine our questions and narrow our choices. We were primarily helped in those visits by Ken Murch, Sales Consultant, and others at Tucson Subaru as we refined our search. We found the staff to be friendly, knowledgeable and helpful at all stages of our quest. Eventually, we decided to purchase a new Outback that had all the important features we wanted, rather than settle for a used version that had some we liked, and some of what we didn't like or need. More

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Everyone was wonderful Jesse in service helped us first with our 2015 Subaru. He had us work with Trent as we needed a new car. He was fantastic Jesse in service helped us first with our 2015 Subaru. He had us work with Trent as we needed a new car. He was fantastic More

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Used vehicle repair. This is my second Subaru Outback I have purchased from Tucson Subaru. I purchased a used 2013 Suby Outback about two weeks ago. I understood it was us This is my second Subaru Outback I have purchased from Tucson Subaru. I purchased a used 2013 Suby Outback about two weeks ago. I understood it was used and came with a limited drive train warranty. A week after purchase, I had trouble with the key not being released from the ignition switch when shutting the car off. I took the car back to get it repaired. They took the car in and gave me a 2017 loaner. The Service Adviser Jesse Friedman called me and told me the part to repair my Outback would not be here for a week. I told him I was going on vacation next week and he said he would see what he could do. I got a call two days later and was totally surprised, my car was ready. The repair and loaner were totally covered. From the moment I walked in with the problem until I picked up the car, I was treated as though I had just purchased a brand new Subaru. They respected me and my time. Thank you to Scott Gregg, Jesse Friedman and the Sales Manager (did not get a card). I will purchase from Tucson Subaru again! Thank you. More

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