Jesse Friedman | Page 33

Vehicle Replacement My wife and I had bought a 2017 Outback Limited which totally fulfilled our active lifestyle. The comfort and versatility along with the multiple safe My wife and I had bought a 2017 Outback Limited which totally fulfilled our active lifestyle. The comfort and versatility along with the multiple safety features sold us on it in the Fall of 2017. Unfortunately, there was a nagging sound emitted when going over certain rough paved roads. The service team and Subaru tried unsuccessfully multiple times to correct this. The entire time they were courteous and informative. Ultimately, Subaru and Tucson Subaru replaced the vehicle with a new 2018 Outback. The whole replacement process was completed within two weeks of opening a case. We were left totally satisfied and, realistically, made more than whole. Kudos to the local dealer and Subaru of NA. A sincere thank you to all especially Bob Wilson our salesman for both purchases and Dan Ford our service rep. More

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Good deal! Excellent personal attention! This is the 4th car I’ve purchased or leased since 2008. The Service Center has also been very clear. Thank you, Tim a Excellent personal attention! This is the 4th car I’ve purchased or leased since 2008. The Service Center has also been very clear. Thank you, Tim and Team Subaru! More

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Awesome service There is never a long wait to check in, and they keep you updated as to your expected wait time. Jesse Friedman answered all my questions, kept me inf There is never a long wait to check in, and they keep you updated as to your expected wait time. Jesse Friedman answered all my questions, kept me informed and made me feel like I was his main concern. More

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Extra helpful and courteous The staff could not have been more helpful and courteous. It's a pleasure doing business there. We will always take our vehicle to this shop for ser The staff could not have been more helpful and courteous. It's a pleasure doing business there. We will always take our vehicle to this shop for service. More

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Tucson Subaru service is great Jesse take his time to explain all the pertinent "car stuff." And I've never had an issue with Tucson Subaru service in the 5 years I've owned my Out Jesse take his time to explain all the pertinent "car stuff." And I've never had an issue with Tucson Subaru service in the 5 years I've owned my Outback. More

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Excellent My service advisor went out of his way to be helpful and assist me with all my needs. I appreciate his honest approach in dealing with customers and a My service advisor went out of his way to be helpful and assist me with all my needs. I appreciate his honest approach in dealing with customers and also his willingness to the make thorough explanations. Thanks for everything. More

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Informative, low pressure sales experience I have had a long term relationship with this dealership having purchased my last Forester and had all of my service during 6 years of ownership at th I have had a long term relationship with this dealership having purchased my last Forester and had all of my service during 6 years of ownership at the same site (thank you Jesse Friedman). When deciding to purchase an upgrade Forester with the new, state-of-the-art technology, the salesman I worked with, Joe Micoletti, was informative and helpful in every way. He never pressured me but rather answered my questions and guided my purchase. Throughout the purchase process, all the people we dealt with were friendly, professional, and showed the highest level of customer service. More

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Great service, prompt and quick. I am very happy with the service I receive at Tucson Subaru. My contact person is Jesse. He is always smiling, pleasant and concerned I understand e I am very happy with the service I receive at Tucson Subaru. My contact person is Jesse. He is always smiling, pleasant and concerned I understand every bit of service recommended for my car. More

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awesome customer service Part mix up made the repair go into the next week but the customer service with Jesse was outstanding. Receiving no lies. Just great service. Part mix up made the repair go into the next week but the customer service with Jesse was outstanding. Receiving no lies. Just great service. More

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Much better than last time Last Jun visit took over 3 hours and this was with an appointment for an oil change and AC service. This time it was just oil change, tire rotation, Last Jun visit took over 3 hours and this was with an appointment for an oil change and AC service. This time it was just oil change, tire rotation, filters replaced and was completed in under an hour. That’s service! That’s my expectation for making an appointment. More

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