Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 18

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

June 20, 2025

Dealership Rating
Employee Rating

Very professional, pleasant and efficient from the initial phone call thru completion of the job at hand—an experience we should always expect More

by Mkxstork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo. We're glad to hear about your experience with our team.

June 19, 2025

Dealership Rating
Employee Rating

The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

by Collinmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Smythe Volvo Cars responded

Thank you for your kind words about Smythe Volvo. We appreciate your recognition of our team's professionalism and high standards.

June 16, 2025

Dealership Rating
Employee Rating

Had my car in service. Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to te More

by douglas.bradley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Smythe Volvo Cars responded

We're pleased you had a seamless experience with our service team and enjoyed the video inspection feature. Your positive feedback is much appreciated, thank you for recommending Smythe Volvo. Wishing you smooth driving ahead.

May 05, 2025

Dealership Rating
Employee Rating

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

May 05, 2025

Smythe Volvo Cars responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

April 12, 2025

Dealership Rating
Employee Rating

Jessica was extremely helpful in solving the issue with my car and in a quick manner. More

by Wave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Smythe Volvo Cars responded

Thank you for your feedback. We're glad our team could assist with your car at Smythe Volvo. Enjoy!

April 08, 2025

Dealership Rating
Employee Rating

Sales and Service here is excellent. Everything was explained to me thoroughly and I was kept up to date on status. More

by Satisfied Volvo Cust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Bustamante , Santiago Piriz (Finance)

Apr 08, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. We appreciate your kind words and are happy everything was explained thoroughly. Wishing you a great day ahead!

March 28, 2025

Dealership Rating
Employee Rating

Quick and efficient service. Jessica was pleasant and helpful. And I even got to see Kevin. 🙌🏼 Thanks everyone. More

by jddonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan

Apr 02, 2025

Smythe Volvo Cars responded

Quick and efficient is how you want your service experience to be. Jessica is great at delivering this kind of service. Thank you for taking the time to share your experience of our service department.

February 28, 2025

Dealership Rating
Employee Rating

Jessica at Smythe was so welcoming, amazing, and ensured I knew exactly what was going on with my vehicle. Highly recommended! More

by jaimerbanach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Smythe Volvo Cars responded

Jessica is a true professional and a strong member of our service team. Thank you for sharing your experience and thank you for your business.

February 17, 2025

Dealership Rating
Employee Rating

Jessica helped me with my first service experience at Smythe Volvo. She is personable and I especially liked her honest advice. Reflects well on the dealership and service experience. I’d definitely come More

by Rohan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Smythe Volvo Cars responded

Thank you for these kind words and for your recommendation. Jessica is a strong member of our service team and a great person. We appreciate your business.

February 06, 2025

Dealership Rating
Employee Rating

I understand this is a new car and David was very patient and worked hard to answer all of my questions More

by cttrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Riecker, David Mensah , Ryan

Feb 17, 2025

Smythe Volvo Cars responded

It is important to us that all of our customers leave our business comfortable with all of the features on their new car. David does a fantastic job at making this happen. Thank you for this wonderful review.

...
18
...

Dealership Inventory (399 Vehicles)

used 2024 BMW X5 car, priced at $52,487
2024 BMW X5
used
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
used 2016 Volkswagen Touareg car, priced at $11,595
2016 Volkswagen Touareg
used
Canyon Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $85,295
2026 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2023 Volvo S60 car, priced at $33,495
2023 Volvo S60
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $62,445
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive