Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 19

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
238 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 1 mo

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

238 Reviews

Write a Review

238 Reviews of Jessica Hermida

November 18, 2025

Dealership Rating
Employee Rating

Jessica did a terrific job for us. Friendly, prompt and got issue resolved quickly. Thanks! More

by Bbbregman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam

Nov 18, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

November 18, 2025

Dealership Rating
Employee Rating

Scheduling service is so easy through the Volvo app. Check in as quick and efficient. It is always easy to schedule a loaner while they work on my car. Jessica was helpful in detailing the work the car More

by BFKLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

Excellent customer service. Knowledgeable staff. Jessica and Regina were wonderful. I highly recommend. Outstanding service More

by Nancy O'Brien
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Nov 14, 2025

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

Thorough and professional workmanship. We are continually pleased with the service and timeliness. Our service liaison was pleasant, knowledgeable, and professional, making certain our nee More

by KJS43088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Smythe Volvo Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo Cars. Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

She was a great, transparent, communicator and good at advising need to do now vs later. Made for a great experience. More

by BLAIR.GERTMENIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Smythe Volvo Cars responded

We appreciate your feedback on our team's communication and advice. Thank you for choosing Smythe Volvo Cars.

November 14, 2025

Dealership Rating
Employee Rating

The lady helping me was super nice and the service was top notch, they even did it faster because I was on a tight schedule- Would definitely recommend this dealership. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Smythe Volvo Cars responded

We appreciate your recommendation and are glad our team could accommodate your schedule. Thank you for choosing Smythe Volvo Cars.

November 13, 2025

Dealership Rating
Employee Rating

Jessica was excellent She communicated well. The car was fixed and clean. Happy with the result More

by btc130
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Nov 13, 2025

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2025

Dealership Rating
Employee Rating

Jessica was the consummate professional, polite, courteous and knowledgeable. Smythe Volvo is outstanding, local and excellent customer focus! More

by Chris Tomlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Nov 13, 2025

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon!

October 08, 2025

Dealership Rating
Employee Rating

Bob has sold my family and friends cars since I started buying a car from Douglas Volkswagen, the Salerno ford. Then onto SMYTHE. Never any pressure. So easy to work with. More

by wsimo1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

Smythe Volvo Cars responded

We are honored to have earned your continued business here at Smythe Volvo Cars. Our Sales Team is dedicated to providing a comfortable, pressure-free experience every time. Your loyalty and trust mean so much to us, and it would be our pleasure to do business with you again for any future needs.

September 14, 2025

Dealership Rating
Employee Rating

This is my 3rd Volvo from Smythe and I plan on coming back for my 4th in 3 years when this lease is up! They are an amazing dealership, between their sales department, finance and service I always leave More

by ariella.zarrab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza, Abood Katib

Oct 09, 2025

Smythe Volvo Cars responded

Thank you for the wonderful 5-star review. Your loyalty means a lot to us at Smythe Volvo Cars. Our Sales, Finance, and Service Teams are dedicated to providing a seamless and personalized experience for every guest. It would be our pleasure to do business with you again for any future needs.

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