Jhay Isip | Page 3

Friendly efficient helpful and really met my needs. Staff is considerate and is ready to help. I am very satisfied with the service today . Thank you! is considerate and is ready to help. I am very satisfied with the service today . Thank you! More

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Best options are at Serramonte Ford Came on a partially rainy day to see new cars and trucks so I could choose what fits me best. The sales rep Jhay Isip never rushed me, brought sets of Came on a partially rainy day to see new cars and trucks so I could choose what fits me best. The sales rep Jhay Isip never rushed me, brought sets of keys out and tested several models. Asked great questions so that I would focus on what was best for me. Found a special offer and it turned out to be exactly what I needed. Friendly, helpful and experienced staff made all the difference! More

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My purchase of a 2016 ford escape. My purchase of a Ford Escape! I owned a 2007 Escape which I bought from Serramonte New but I totaled the vehicle and needed a new one. The vehicle d My purchase of a Ford Escape! I owned a 2007 Escape which I bought from Serramonte New but I totaled the vehicle and needed a new one. The vehicle did not flip in my accident and I feel like my life was saved! I had confidence in the design of the Escape. I was lucky. As my wife and I went into ford in the later afternoon we had not planned on purchasing that day. We came across Jhay Isip. He approached us and that I had not planned on purchasing a vehicle that day he asked us to sit down offered us something to drink coffee, water whatever. He used a very comprehensive way of asking us what we were looking for and what we needed rather than walking around a lot in the wind looking at random anything! We sat down and he got on the computer and I told him pretty much what I was Interested in. Needless to say as I am writing this report now, we ended up purchasing a Pre owned 2016 escape. I feel like we got a very fair deal and were treated with respect and properly as one would want to be treated in that environment. I think that you have quite an employee in That young man! To add to that, when we ultimately transitioned to the back to do some final paperwork we ran into Jason Cooper who was the one who sold me the brand new vehicle back in 2007 which shows that your employees have tenure and stay at a job which is a good sign of a business! In other words, keep up the good work! More

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Quick and a great deal! Jhay was very helpful and friendly. My wife an I came in and we’re able to take home our car and traded our fiat for a great deal. Not your typical pu Jhay was very helpful and friendly. My wife an I came in and we’re able to take home our car and traded our fiat for a great deal. Not your typical pushy salesman, Jhay really took his time to make us feel comfortable with our purchase. Johnathan initially answered some questions about the differences in the models and give him credit for us choosing the titanium model. Overall great experience! More

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Best car buying experience ever I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing. I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing. More

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Ford Transit 2019 XLT So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not overse So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not oversell and find me the best deal. Would definitely refer this to anyone I know - Glenn D More

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Great experience at Serramonte Ford I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. They had excellent customer service!! Also, they made sure that I get the ideal and best deal possible. Btw, this is the fourth vehicle we have bought from them. Overall, this was a great experience. More

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My wonderful experience buying a car at Ford Jhay was excellent. He was very polite and professional. He was very attentive and kind. I would recommend him to anyone. We also had a wonderful expe Jhay was excellent. He was very polite and professional. He was very attentive and kind. I would recommend him to anyone. We also had a wonderful experience with him. He is very honest too. More

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Great experience. Very quick process We had a very knowledgeable and helpful salesperson names Jaguar. He knew quite a bit about the plug in hybrid and took the time to explain settings. We had a very knowledgeable and helpful salesperson names Jaguar. He knew quite a bit about the plug in hybrid and took the time to explain settings. Great sales manager Matt made things very easy. Many thanks for a great customer experience. More

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2011 Audi A4 Jhay was very helpful, respectful, and professional. He tried his best to help me with my purchase. He stayed with us the entire time and built repore Jhay was very helpful, respectful, and professional. He tried his best to help me with my purchase. He stayed with us the entire time and built repore. The process just took a very long time. Thanks Jhay for all your help! More

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