Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline | Page 4

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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5.0
31 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

5.0

31 Reviews

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31 Reviews of Jillian Cline

April 10, 2026

Dealership Rating
Employee Rating

Service department was very knowledgeable and fixed my issue. Talking to Ken about trade in options was also very nice. My only complaint is that service seems to take way longer than it should. This has More

by lhadland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Copley

Apr 10, 2026

Ed Martin Nissan responded

Thank you for your feedback and for your business. We are glad our team was able to resolve your issue and that you had a positive experience discussing your options. We also appreciate your honesty regarding the wait time, as this helps us continue to improve. Thank you again for sharing your experience.

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