Jillian Cline | Page 3

Ed Martin Nissan responded

We take concerns like this seriously and spent additional time researching the issue to ensure we provided the correct information. Our investigation confirmed the blue flashing light was associated with an aftermarket remote start system that had been installed prior to your ownership, rather than a factory Nissan component. We also confirmed the vehicle had aftermarket heated seats installed at the same time. We attempted to reach you to share what we learned and would still be happy to discuss it with you if you'd like. We appreciate the opportunity to investigate your concern and wish you all the best.

Ed Martin Nissan responded

Thank you for your review and for your business! We're honored by your trust and appreciate your kind words. Providing honest recommendations and putting our customers first is always our goal. We look forward to serving you again!

Ed Martin Nissan responded

Thank you for your review and for your continued business, Janell! We're so glad you trust our service team. Providing reliable service, taking the time to listen, and explaining everything clearly are all important to us. We appreciate your kind words and look forward to seeing you again!

Ed Martin Nissan responded

Thank you for your review and for your business! We truly appreciate your kind words. We're glad our team could provide the support and service you needed during a difficult time. Thank you for placing your trust in Ed Martin, and we wish you all the best moving forward.

Ed Martin Nissan responded

Thank you for your review and for your continued business! We're honored you've trusted our service team with your Nissan Rogue since 2017. Your loyalty means so much to us, and we're grateful you've consistently had great experiences over the years. We look forward to helping keep your Rogue running its best for many more miles. Thank you for choosing Ed Martin Nissan!

Ed Martin Nissan responded

no pressure approach. Highly recommend this team Thank you for your review and for choosing Ed Martin Nissan for your service needs! We're glad you had a positive experience and appreciated our honest, customer-focused approach. Your recommendation means a great deal to us, and we look forward to helping you keep your vehicle running its best for years to come.

Ed Martin Nissan responded

Thank you for your wonderful review, Karen! We're honored by your trust in our service department and appreciate your continued confidence in our team. It's great to hear we've consistently delivered quality repairs in a timely manner. Your recommendation means so much to us. Thank you for choosing Ed Martin Nissan for your vehicle service needs. We look forward to serving you again!

Ed Martin Nissan responded

Thank you for your wonderful review! From the oil change and fluid top off to the complimentary car wash, we're happy we could make your service visit a great experience. Thank you for choosing Ed Martin for your service needs, and we look forward to seeing you again!

Ed Martin Nissan responded

Thank you for your fantastic review, Bryan! We're thrilled to hear you experienced outstanding service, honest communication, a fast turnaround, and the professionalism our team strives to provide every day. Your kind words mean a great deal to us. Thank you for choosing Ed Martin Nissan, and we look forward to serving you again!

Ed Martin Nissan responded

Thank you for your incredible review! We're honored to hear Ed Martin is the best dealership you've ever worked with. Karisa will be thrilled to know her patience, knowledge, and genuine commitment to taking care of her customers made such a lasting impression. Providing a no pressure, customer first experience is exactly what we strive for every day. Thank you for your recommendation, congratulations on your new Toyota, and welcome to the Ed Martin family!