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Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline | Page 3

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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5.0
31 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

5.0

31 Reviews

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31 Reviews of Jillian Cline

April 24, 2026

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Employee Rating

The service department is always on the mark. Very friendly and always does a fantastic job. More

by khiggy2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley

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Apr 24, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We truly appreciate your support and look forward to seeing you again.

April 23, 2026

Dealership Rating
Employee Rating

Very Clean with a wonderful friendly staff. Service wasn't to long & they kept me informed More

by TONYALEELEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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Apr 23, 2026

Ed Martin Nissan responded

Tonya, thank you for the great review and for your business. We are glad you had a clean, friendly experience and that everything was completed in a timely manner while keeping you informed. We truly appreciate your support.

April 15, 2026

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Employee Rating

I had an excellent experience at the service center on Shadeland Ave. The service people were very nice and did a great job! More

by EDWINTOMES70
Recommend Dealer
Yes
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Apr 15, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you had an excellent experience and that our team took great care of you. We truly appreciate your support and look forward to seeing you again.

April 15, 2026

Dealership Rating
Employee Rating

As always, everyone at the dealership was friendly and thorough. Joe Worden was especially helpful in explaining things. The waiting area is comfortable and pleasant. Things are clean. More

by SUMLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

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Apr 15, 2026

Ed Martin Nissan responded

Thank you for your business and your review of our team and dealership! We hope you are enjoying your Nissan!

April 14, 2026

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Employee Rating

Always great service from the time I pull in until they hand me my paperwork to sign. Always thorough, polite, and very welcoming. I will always bring my car back here for the expertise and service. More

by lwilson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Ed Martin Nissan responded

Thank you for the wonderful review and for your continued business. We truly appreciate your loyalty and look forward to seeing you again.

April 14, 2026

Dealership Rating
Employee Rating

The sales people are really nice and friendly. The crew in the service center is helpful The cashier are very pleasant. More

by greenmyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Ed Martin Nissan responded

Thank you for your business and your review of our team and dealership! We hope you are enjoying your Nissan!

April 13, 2026

Dealership Rating
Employee Rating

Staff is always pleasant and professional. Service is great. Jeff was great in communicating with me More

by aangied1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2026

Ed Martin Nissan responded

Thank you for choosing Ed Martin Nissan for your vehicle service! We look forward to working with you the next time your vehicle needs regular maintenance.

April 13, 2026

Dealership Rating
Employee Rating

Pleasant staff. Work is done right the first time. Wait times have been good as expected. More

by al6627en
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2026

Ed Martin Nissan responded

Thank you for choosing Ed Martin Nissan for your vehicle service. We truly appreciate your business and your kind review of our team.

April 13, 2026

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Employee Rating

I have always had a good experience with their service team on my vehicle and will continue to use them More

by ckeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2026

Ed Martin Nissan responded

Thank you for choosing Ed Martin Nissan for service on your vehicle. We appreciate your recommendation and look forward to working with you again in the future.

April 11, 2026

Dealership Rating
Employee Rating

My tire could not be repaired but they had a tire for me the next day. More

by khiggy2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg

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Apr 11, 2026

Ed Martin Nissan responded

Thank you for your business and feedback! We look forward working with you again in the future.

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