Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jim Cox
Jim Cox at Mac Haik Chevrolet

Jim Cox

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

Contact Me
4.7
129 Reviews
4.7

129 Reviews

Write a Review

129 Reviews of Jim Cox

September 23, 2025

Dealership Rating
Employee Rating

Service at this dealer is the best I have received. Way better than the Porsche dealer across the freeway! More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

Report | Print
Sep 23, 2025

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

September 12, 2025

Dealership Rating
Employee Rating

The service representative (Jim), was exceptional, he worked with the technician to expedite the repair, since I chose to wait. Overall, the repairs took less than expected, truly appreciate everyone at More

by CORDEIRO.JCORDEIRO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 12, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 23, 2025

Dealership Rating
Employee Rating

Great experience with Jim Cox in the service department. Jim is very knowledgeable and focused on helping me. Jim made our service experience very pleasant. More

by GDUVALL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

Dealership Rating
Employee Rating

They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. More

by jasonozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

Report | Print
Aug 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 05, 2025

Dealership Rating
Employee Rating

My service coordinator, Jim Cox, did a great job of getting my vehicle serviced on a busy day. More

by randman576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 03, 2025

Dealership Rating
Employee Rating

Always excellent service with courteous attention to my needs. Mac Haik provides timely assistance and care. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles

Report | Print
Jul 03, 2025

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

Dealership Rating
Employee Rating

Mac Haik always provides wonderful and courteous service. I am very pleased with their expertise and their timely service. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles

Report | Print
Jun 20, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

Dealership Rating
Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Kayla Charles, Amber Mosley

Report | Print
Jun 21, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 19, 2025

Dealership Rating
Employee Rating

very chaotic this time. trransferred around from phone to phone, couldn't locate order or vehicle . finally spoke to Jim Cox and everything was as it should be/ More

by FOURSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 23, 2025

Mac Haik Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks, General Sales Manager, 281-596-6230

June 16, 2025

Dealership Rating
Employee Rating

Great service and experience, check in was simple and easy as well as pick up More

by ALLEN_SANDERS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 16, 2025

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

1
2
...
13

Dealership Inventory (1152 Vehicles)

new 2026 Chevrolet Tahoe car, priced at $70,599
2026 Chevrolet Tahoe
new
White exterior
Automatic
Rear-wheel Drive
$70,599
View Details
used 2020 Chevrolet Blazer car, priced at $18,493
2020 Chevrolet Blazer
used
Summit White exterior
Automatic
Front-wheel Drive
$18,493
View Details
new 2026 Chevrolet Suburban car, priced at $85,449
2026 Chevrolet Suburban
new
Gray exterior
Automatic
Rear-wheel Drive
$85,449
View Details
used 2021 Jeep Wrangler Unlimited car, priced at $32,796
2021 Jeep Wrangler Unlimited
used
Snazzberry Pearlcoat exterior
Automatic
Four-wheel Drive
$32,796
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $49,491
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$49,491
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $47,245
2025 Chevrolet Silverado 1500
new
Gray exterior
Automatic
Rear-wheel Drive
$47,245
View Details
View All Inventory