Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl | Page 15

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

Contact Me
4.9
341 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

341 Reviews

Write a Review

341 Reviews of Jim Hierl

July 29, 2020

Dealership Rating
Employee Rating

Buying a car Great experience from sales (Greg Ekert) to Finance (Kathy) This is the first time I have bought a car at this dealership. Will never go anywhere el More

by LYNNLPAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Catherine Ferry , Greg Eckert

Aug 05, 2020

Flemington BMW responded

Thank YOU Lynn for trusting us to take good care of you! We are so honored to be part of such a big first. Congratulations and welcome to our family!

July 27, 2020

Dealership Rating
Employee Rating

Very responsive and provides exceptional customer service. Jim Hierl is very professional and is easy to work with. Ed and Bill have been instrumental in leasing decisions over many years More

by Jlhtd
Recommend Dealer
Yes

Other Employees Tagged: Bill Hinton, Ed Kiley

Jul 29, 2020

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

July 23, 2020

Dealership Rating
Employee Rating

Excellent service by everyone I dealt with. Agata was fantastic, very responsive and super helpful. It was a pleasant and easy experience. Highly recommend Flemington BMW! More

by Rrotstein84
Recommend Dealer
Yes

Other Employees Tagged: Agata Ewelina Grzebyk

Jul 29, 2020

Flemington BMW responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 18, 2020

Dealership Rating
Employee Rating

Dana is always a pleasure to deal with. She’s very knowledgeable and is extremely patient. She’s part of the reason why we keep servicing our vehicles at this dealership. More

by Flora Kandil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Claxton Sabo

Jul 23, 2020

Flemington BMW responded

Flora - Thank you so much for letting us know what a great job Dana and our team did for you!

July 12, 2020

Dealership Rating
Employee Rating

Great dealership ia all respects! I just traded my 2013 BMW convertible for a lease on a 2020 X3. There are at least two dealers closer to me, but I made my first stop at Flemington B More

by Joe Small
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noha Amin, Anatoliy Yanovskiy

Jul 15, 2020

Flemington BMW responded

Joe - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing and congratulations on the newest addition to your garage.

July 08, 2020

Dealership Rating
Employee Rating

Jim is always attentive to any service issues that I have. He goes above and beyond to make sure you are happy. Flemington BMW has great service and staff!! More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2020

Flemington BMW responded

Phil - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

July 01, 2020

Dealership Rating
Employee Rating

Jim was extremely involved making sure the issue I had with my i3 was resolved. Ask all the right questions and verify the technician was able to troubleshoot and resolved properly Thanks Jim Hugo More

by halvarez1017
Recommend Dealer
Yes
Jul 15, 2020

Flemington BMW responded

Hugo - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 30, 2020

Dealership Rating
Employee Rating

I just picked up my new-to-me convertible today from Flemington BMW. Anthony and Cathy worked together to provide professional service and ensure I was completely happy with my new car and the terms of More

by Happy driver
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Debra Lam, Catherine Ferry , Anthony Catena, Dana Claxton Sabo, I don't know the names of the folks in the service department, but they did a fantastic job

Jul 01, 2020

Flemington BMW responded

We are so glad that our team made this such an incredible experience for you. Thank you so much for letting us know and for trusting us to take such good care of you.!

June 29, 2020

Dealership Rating
Employee Rating

Thank you Jim Hierl! My service experience at Fleming BMW has always been great. Jim is always very personable, helpful, explains everything, and gives his advice when needed. He has been my service advisor More

by Ksigafoos7
Recommend Dealer
Yes
Jul 01, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 25, 2020

Dealership Rating
Employee Rating

As always I was treated exceptionally wellI now have to As always I was treated exceptionally well I now have to travel to your dealership for service It is always worth the ride Best service always More

by Rebecca.lazarus.silber
Recommend Dealer
Yes
Jul 01, 2020

Flemington BMW responded

Rebecca - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

...
15
...

Dealership Inventory (218 Vehicles)

new 2026 BMW M440 Gran Coupe car
2026 BMW M440 Gran Coupe
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW i5 car
2026 BMW i5
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 430 car
2026 BMW 430
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW i4 Gran Coupe car
2026 BMW i4 Gran Coupe
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car
2026 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
used 2026 BMW X7 car, priced at $83,985
2026 BMW X7
used
Mineral White Metallic exterior
Automatic
All-wheel Drive