A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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Write a Review341 Reviews of Jim Hierl
July 29, 2020
Buying a car Great experience from sales (Greg Ekert) to Finance (Kathy) This is the first time I have bought a car at this dealership. Will never go anywhere el Great experience from sales (Greg Ekert) to Finance (Kathy) This is the first time I have bought a car at this dealership. Will never go anywhere else for a BMW Have always used this dealership for service and have been very pleased Greg thank you More
Other Employees Tagged: Catherine Ferry , Greg Eckert
July 27, 2020
Very responsive and provides exceptional customer service. Jim Hierl is very professional and is easy to work with. Ed and Bill have been instrumental in leasing decisions over many years service. Jim Hierl is very professional and is easy to work with. Ed and Bill have been instrumental in leasing decisions over many years More
Other Employees Tagged: Bill Hinton, Ed Kiley
July 23, 2020
Excellent service by everyone I dealt with. Agata was fantastic, very responsive and super helpful. It was a pleasant and easy experience. Highly recommend Flemington BMW! fantastic, very responsive and super helpful. It was a pleasant and easy experience. Highly recommend Flemington BMW! More
Other Employees Tagged: Agata Ewelina Grzebyk
July 18, 2020
Dana is always a pleasure to deal with. She’s very knowledgeable and is extremely patient. She’s part of the reason why we keep servicing our vehicles at this dealership. knowledgeable and is extremely patient. She’s part of the reason why we keep servicing our vehicles at this dealership. More
Other Employees Tagged: Dana Claxton Sabo
July 12, 2020
Great dealership ia all respects! I just traded my 2013 BMW convertible for a lease on a 2020 X3. There are at least two dealers closer to me, but I made my first stop at Flemington B I just traded my 2013 BMW convertible for a lease on a 2020 X3. There are at least two dealers closer to me, but I made my first stop at Flemington BMW because of my long experience with their outstanding service department. I was introduced to client rep Anatoliy Yanovskiy and received the same first class treatment I get from service. We discussed inventory, my preferences and after a test drive, I selected a car and Anatoliy went to work appraising my trade and putting his best offer forward with no posturing, no games. We quickly made a deal and completed a stress free trade and lease. The finance manager, Noha Amin, made it a hat-trick with hassle free financing, informative, fully explained options and a most pleasant demeanor that even her Covid mask could not hide. In every respect, they lived up to Flemington BMW's outstanding reputation as a top dealership. More
Other Employees Tagged: Noha Amin, Anatoliy Yanovskiy
July 01, 2020
Jim was extremely involved making sure the issue I had with my i3 was resolved. Ask all the right questions and verify the technician was able to troubleshoot and resolved properly Thanks Jim Hugo with my i3 was resolved. Ask all the right questions and verify the technician was able to troubleshoot and resolved properly Thanks Jim Hugo Alvarez More
June 30, 2020
I just picked up my new-to-me convertible today from Flemington BMW. Anthony and Cathy worked together to provide professional service and ensure I was completely happy with my new car and the terms of Flemington BMW. Anthony and Cathy worked together to provide professional service and ensure I was completely happy with my new car and the terms of the deal. I purchased a certified pre-owned 2 series, but they gave me the attention one would expect buying a brand new 6 series. On top of that, Anthony, Cathy, and th shop crew worked hard to prepare the vehicle in time to meet my need to drive home, several states away. The attention, respect, and service I received from every individual at Flemington BMW stands in stark contrast to my experience at another NJ BMW dealership. As a bonus, everyone I met has a good sense of humor and a friendly demeanor. By and large, a BMW costs what it costs. You might as well buy it from good people who will make you smile while you hand over your money. Although I live 6 hours away, I would readily buy my next car from Anthony and Flemington BMW. More
Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Debra Lam, Catherine Ferry , Anthony Catena, Dana Claxton Sabo, I don't know the names of the folks in the service department, but they did a fantastic job
June 29, 2020
Thank you Jim Hierl! My service experience at Fleming BMW has always been great. Jim is always very personable, helpful, explains everything, and gives his advice when needed. He has been my service advisor has always been great. Jim is always very personable, helpful, explains everything, and gives his advice when needed. He has been my service advisor for a couple years and has been great to work with! More
June 25, 2020
As always I was treated exceptionally wellI now have to As always I was treated exceptionally well I now have to travel to your dealership for service It is always worth the ride Best service always As always I was treated exceptionally well I now have to travel to your dealership for service It is always worth the ride Best service always More

