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Jim Hierl
341 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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341 Reviews of Jim Hierl
April 16, 2020
Simply the best? Great follow up and communication during the service process. Dana is obviously personally invested in providing an exceptional customer experience. Trust my M cars to her completely. the service process. Dana is obviously personally invested in providing an exceptional customer experience. Trust my M cars to her completely. More
by mksmithjr
Other Employees Tagged: Dana Claxton Sabo
March 16, 2020
Always reliable and professional Jim Hierl is always reliable and professional. He knows me and he knows my cars. I always feel I’m in capable hands when Jim is my service advisor. He Jim Hierl is always reliable and professional. He knows me and he knows my cars. I always feel I’m in capable hands when Jim is my service advisor. He keeps me informed on progress of service and my car is always ready when he calls. Thanks Jim. More
by K16kid
February 27, 2020
Excellent service, great communication. . They were able to deal with problems the card needed in a cost-effective way. Would highly recommend working with her. to deal with problems the card needed in a cost-effective way. Would highly recommend working with her. More
by BMW fan
Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Debra Lam
February 17, 2020
...Jim demonstrates great customer focus and ensures a high level of service expertise from the BMW technicians he works with. All around first class service experience. high level of service expertise from the BMW technicians he works with. All around first class service experience. More
by X5dman
Other Employees Tagged: Trini, Paula
January 26, 2020
Anatoliy was an excellent sales advisor providing me right information that enabled me to purchase my car. No pressure & customer friendly. Noha was very helpful with providing right financing choices. right information that enabled me to purchase my car. No pressure & customer friendly. Noha was very helpful with providing right financing choices. Very satisfied with my experience at Flemington bmw. More
by Maha
Other Employees Tagged: John Cavanaugh, Noha Amin, Anatoliy Yanovskiy
January 24, 2020
Very prompt service. Thank you.They had the tire I Very prompt service. Thank you. They had the tire I needed in stock and performed the tire replacement in a timely manner. Very nice staff. Very prompt service. Thank you. They had the tire I needed in stock and performed the tire replacement in a timely manner. Very nice staff. More
by Rkevit
Other Employees Tagged: Debra Lam
January 24, 2020
I have been a client of Flemington BMW for 14+ years. Jim has been my service advisor. Knowledgeable, patient, caring, -the best! Kudos to Mike Riccard's leadership! has been my service advisor. Knowledgeable, patient, caring, -the best! Kudos to Mike Riccard's leadership! More
by Jude
Other Employees Tagged: Dana, Trini, "tech" staff
January 22, 2020
Excellent service, attention to detail and follow through. Not a one time accomplishment but a habit of consistent great service. Always happy to work with Jim. through. Not a one time accomplishment but a habit of consistent great service. Always happy to work with Jim. More
by Budo711
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