Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.9
325 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

325 Reviews

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325 Reviews of Jim Hierl

October 01, 2025

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The service of my vehicle at Flemington BMW was exemplary both with communication and in the required maintenance. More

by Douglas P
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Recommend Dealer
Yes
Oct 06, 2025

Flemington BMW responded

Douglas, thank you for sharing your positive feedback about our team! It was a pleasure having you at Flemington BMW. See you next time!

September 27, 2025

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Jim is Professional, pleasant, accommodating and goes the extra mile. For Joan and myself he was a joy to work with. More

by Aram V Manoukian
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Recommend Dealer
Yes
Sep 30, 2025

Flemington BMW responded

Hi Aram, we're so glad to hear you and Joan enjoyed working with Jim! We truly appreciate your business and look forward to helping with any future needs at Flemington BMW. See you next time!

September 25, 2025

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Laura at Flemington BMW is aways helpful, knowledgeable, and courteous. I have a 10-year old Diesel and that runs just like new. Thanks to the excellent maintenance at Flemington BMW that never lets me down More

by Jonathan
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Recommend Dealer
Yes

Other Employees Tagged: Laura Varga

Sep 27, 2025

Flemington BMW responded

Jonathan, thank you for choosing our service team! It's great to hear that you are satisfied with the results and Laura's stellar work. We hope to see you again at Flemington BMW and wish you safe travels.

August 28, 2025

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My wife and I have been taking our BMWs to Flemington BMW for over 20 years and they have always provided excellent service. This last time was an exception, but Laura Varga did an excellent job in resolving More

by lyoon
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Recommend Dealer
Yes

Other Employees Tagged: Kursad Oguz, Laura Varga

August 21, 2025

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Conscientious and helpful. Comfortable waiting area. Kept me apprised of both the status and the issues they observed More

by srudder
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Recommend Dealer
Yes

Other Employees Tagged: Debra Lam

August 18, 2025

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Slow service, poor communication over four days, inferior loaner car, my vehicle was returned completely covered in tree sap More

by Bobrusso4
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Recommend Dealer
No
Sep 08, 2025

Flemington BMW responded

I apologize for the delays and communication issues you encountered. It's also disappointing to hear about the condition of your vehicle upon return, as well as the loaner car not meeting expectations. Please reach out so we can address these concerns directly and ensure a smoother experience moving forward. Thank you, Diane Barry - Service Manager - (908) 788-2691 ext. 4012

August 14, 2025

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All workers are good and recommended dealer, service is good and highly recommended. The only thing I could say is when the car is done serviced, they call late and no time to return the loaner car and hav More

by Brypacs
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Recommend Dealer
Yes
Sep 08, 2025

Flemington BMW responded

Thank you for your feedback and for choosing Flemington BMW, we truly appreciate it! We apologize for any inconvenience regarding the timing of calls and the loaner car policy, and we will certainly look into this.

Sep 08, 2025

Brypacs responded

Thank you

August 12, 2025

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Flemington BMW has always been our go to dealership for sales and friendly, competent service. More

by ejflood
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Recommend Dealer
Yes
Aug 13, 2025

Flemington BMW responded

We couldn't ask for a better review of Flemington BMW. Thanks so much!

August 04, 2025

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Had prior issues with dealership but they were very fair and balanced addressing them in the end. More

by Eweinstein
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Recommend Dealer
Yes
Aug 06, 2025

Flemington BMW responded

We are so happy that our Flemington BMW team earned your 5 stars. Thanks!

July 19, 2025

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My service contact Laura Vargas was responsive and kept me informed with the progress of the repairs needed to resolve the issue. The dealership delivered a loaner car for me to use while they repaired th More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Laura Varga

Jul 22, 2025

Flemington BMW responded

Hi Bill - Thank you for trusting our team with your business! We are thrilled that Laura provided such attentive service and kept you informed throughout this process. Safe travels from all of us at Flemington BMW!

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