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Jim Hierl
341 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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341 Reviews of Jim Hierl
March 10, 2023
The team was absolutely incredible with the level of patience and guidance with my questions. patience and guidance with my questions. More
by Lmatos5
Other Employees Tagged: John Cavanaugh, Noha Amin, Agata Ewelina Grzebyk, Debra Lam, Laura Varga , Joanne Guerrera
March 08, 2023
Very helpful speedy in and out car was perfect thanks again great employee and great dealership again great employee and great dealership More
by Dorky467
Other Employees Tagged: Debra Lam, Laura Varga
March 02, 2023
Great customer service and fantastic communication, which is why I use them for all of my maintenance and repairs. is why I use them for all of my maintenance and repairs. More
by Masajoje
Other Employees Tagged: Trini Stelz, Laura Varga, Nicholle Hansen
February 12, 2023
Greg always goes above and beyond to ensure all of his clients’ needs are met. His warm and congenial approach to all things BMW is always high appreciated. He’s the main reason I try and pop into the dea clients’ needs are met. His warm and congenial approach to all things BMW is always high appreciated. He’s the main reason I try and pop into the dealership whenever I’m in the area. Amazing attitude, excellent service, and an overall awesome guy. Flemington BMW is blessed to have him!! More
by Yaztarique
Other Employees Tagged: Tom Terrill , Greg Eckert
February 08, 2023
Over the last 30 plus years I have had numerous 3 series, X5, X6, X2 and now X4 series vehicles from this dealer. The dealership is excellent. Sales rep Tom Terrill is great, Ed Kiley always comes thru to ge X5, X6, X2 and now X4 series vehicles from this dealer. The dealership is excellent. Sales rep Tom Terrill is great, Ed Kiley always comes thru to get me the vehicle with the specific options I want and Jim in the service department is accommodating and friendly and the mechanics in the service department are top notch. All that is why I am a repeat long time customer! More
by Susan
Other Employees Tagged: Tom Terrill, John Cavanaugh, Noha Amin , Ed Kiley
January 01, 2023
Laura was very helpful and courteous when I came in as an emergency to flemington BMW. Although this dealership is farther away from home I will only take my car here as I’ve found them to be the best when s emergency to flemington BMW. Although this dealership is farther away from home I will only take my car here as I’ve found them to be the best when servicing my car. More
by catherineball@verizon.net
Other Employees Tagged: Laura Varga
December 30, 2022
Laura was very helpful. The service took exactly as long as she said and was also very welcoming to my pup. This is my 6th BMW and I would go no where else! The service took exactly as long as she said and was also very welcoming to my pup. This is my 6th BMW and I would go no where else! More
by Jaime
Other Employees Tagged: Byron Brisby Jr., Laura Varga
December 05, 2022
The service was great by the entire team. Thank you to Laura, who provided updates on my car, explaining what was going on and what they were doing (I am not too knowledgeable about cars, so Thank you to Laura, who provided updates on my car, explaining what was going on and what they were doing (I am not too knowledgeable about cars, so this was extra appreciated). Laura even shared an (accurate) estimate on timing. I appreciate the transparency. The follow-up communication was also appreciated. I had asked a question after on something that I had forgot to mention before leaving the car for service - it turns out, they go through a VERY detailed inspection of the car, which included what I had forgot to ask. They know my car’s needs better than I do! A note - BMW also pays attention to recalls and notified me about a recent part that was recalled. I had no idea! Thank you! Laura and team go above and beyond and I am very grateful that they take of my car (I even gave my car a name). I spend a lot of time on the road, so this is very important to me. Thanks again and I know where to go for everything I need, and who to ask - Laura at Flemington BMW. More
by gregtack8
Other Employees Tagged: Laura Varga
December 02, 2022
Laura is phenomenal. Very personable, friendly and efficient. So happy to have her advocate for me. Very personable, friendly and efficient. So happy to have her advocate for me. More
by Laurie
Other Employees Tagged: Laura Varga
December 02, 2022
Bill Hinton is always helpful and accurate. I always recommend Bill to Friends, Family and Neighbors. I always recommend Bill to Friends, Family and Neighbors. More
by Michael1949
Other Employees Tagged: Noha Amin, Debra Lam , Joanne Guerrera, Bill Hinton
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