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Jim Hierl
341 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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341 Reviews of Jim Hierl
November 21, 2022
I have been a loyal customer of Flemington BMW for over 20 years! Excellent service and customer service! Tom Terrill was awesome! He kept me well informed while I was waiting for the delivery of my car. I 20 years! Excellent service and customer service! Tom Terrill was awesome! He kept me well informed while I was waiting for the delivery of my car. I would highly recommend him! Cathy Ferry, Business Manager was also great to work with! Thoroughly enjoyed the whole experience!! More
by SO'K
Other Employees Tagged: Tom Terrill, Catherine Ferry , Ed Kiley
November 05, 2022
I have been a customer of Flemington BMW since 2007 after being dissatisfied with Open Road in Edison, NJ, where I purchased a 3 series. I had that car serviced at Flemington and now have purchased 2 vehicle being dissatisfied with Open Road in Edison, NJ, where I purchased a 3 series. I had that car serviced at Flemington and now have purchased 2 vehicles from Flemington. Service advisors are credible and reliable. I am disappointed, however, that the technicians didn’t find the TurboCharger problem when the car was serviced two weeks before it failed. I wasted over $1700 on brakes and a battery. No consideration was given in my next purchase. Anatoliy was a very good Sales Advisor. He was straightforward when I needed to buy the latest vehicle unexpectedly. He has been conscientious in following up on a window problem that became evident immediately. Of course, I wish the problem had been spotted before the car was delivered to me. More
by Beemerguy
Other Employees Tagged: Mike Riccardi, Noha Amin, Anatoliy Yanovskiy, Laura Varga, Diane Barry
September 10, 2022
Couldn't be happier with the service I received. Jim Hierl and Diane Barry went above and beyond They were so knowledgeable and kept me informed throughout the whole process. They were able to ge Jim Hierl and Diane Barry went above and beyond They were so knowledgeable and kept me informed throughout the whole process. They were able to get me a loaner car for the duration of my services which was a huge relief. Very grateful. More
by Jjmom19
Other Employees Tagged: Diane Barry
August 20, 2022
Flemington BMW is 100% the best dealer around! I purchased my new X3 from them and it was the smoothest and most enjoyable process from start to finish. Tom Terrill was my client advisor and he wa I purchased my new X3 from them and it was the smoothest and most enjoyable process from start to finish. Tom Terrill was my client advisor and he was exceptional! He answered all of my questions and created a very comfortable experience. He was all about quality and there was no rush in the process. I highly recommend Tom in sales and Jim Hierl in service. Top quality and knowledgeable staff! Thanks Flemington BMW! More
by JM89
Other Employees Tagged: Byron Brisby Jr., Tom Terrill, Cindy Amin, Catherine Ferry , Ed Kiley
August 04, 2022
Nobody does it better…than Flemington BMW! Another excellent car buying experience for the books. Ed Kiley, Tom Terrill, Mike Riccardi Sr., Noah Amin and the whole gang at Flemington BMW never Another excellent car buying experience for the books. Ed Kiley, Tom Terrill, Mike Riccardi Sr., Noah Amin and the whole gang at Flemington BMW never disappoint. This by far was the smoothest, easiest, most pleasurable transaction. They’ve got it down to a science! Incredible customer service combined with professionalism makes them second to none. Love my new car and love Flemington BMW! THANK YOU! More
by J Yost
Other Employees Tagged: Tom Terrill, Mike Riccardi, Noha Amin, Trini Stelz , Ed Kiley
July 21, 2022
It was an absolutely wonderful experience for me! Bill and Catherine were amazing !Professional, knowledgeable and extremely nice. An absolute pleasure! Thank you! 😊 Bill and Catherine were amazing !Professional, knowledgeable and extremely nice. An absolute pleasure! Thank you! 😊 More
by Gladna55
Other Employees Tagged: Catherine Ferry , Bill Hinton
March 28, 2022
Excellent service, professional, good communication, now sending narrated videos of technician explaining service of your vehicle. Highly recommend! sending narrated videos of technician explaining service of your vehicle. Highly recommend! More
by Marcn
Other Employees Tagged: Laura Varga
March 24, 2022
I cannot recommend Agata, Jim and Cathy highly enough. They were friendly, knowledgeable, straightforward and a pleasure to work with. They were friendly, knowledgeable, straightforward and a pleasure to work with. More
by Gquirolgico
Other Employees Tagged: Agata Ewelina Grzebyk, Catherine Ferry
March 22, 2022
Excellent customer friendly and service minded people. I will recommend them to my friends and family . I will recommend them to my friends and family . More
by Thomas Karimattam
Other Employees Tagged: Tom Terrill, Noha Amin
