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Jim Milella
Refer Me
94 Reviews
Jim has been in the car business since 1994, and with Ide Honda since 2000. He has been married since 2002, he and his wife have two children. As you can imagine, young children keep him busy, but when he is not chasing after the kids, he loves working on cars. Jim is a complete fanatic of the automotive world and knows his cars! He is happy to help you take care of your automobile at IDE HONDA!
Read moreDealership Experience
24 yrs
94 Reviews
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94 Reviews of Jim Milella
September 17, 2021
Have been an Ide customer for seven years and am still happy with all aspect of the dealership. My current sales person was very personable and knowledgeable. Highly recommend . happy with all aspect of the dealership. My current sales person was very personable and knowledgeable. Highly recommend . More
by Amiraglia
Other Employees Tagged: Jennifer Flammia
Helpful 
September 04, 2021
The service team at Honda is the best I’ve encountered with great people and awesome response time I would definitely recommend them!! 5 stars ⭐️ is well earned in that department ✅ with great people and awesome response time I would definitely recommend them!! 5 stars ⭐️ is well earned in that department ✅ More
by JSantos
Other Employees Tagged: Melody Gould
July 20, 2021
From performing maintenance on my eleven year old Honda to selling me a new Honda, Ide made it effortless for me. The result is satisfying. to selling me a new Honda, Ide made it effortless for me. The result is satisfying. More
by CG
Other Employees Tagged: Leigh Quackenbush
April 11, 2021
I have been very pleased with their service and sales. I have just bought my 2nd CRV from them and was very satisfied with the whole process. have just bought my 2nd CRV from them and was very satisfied with the whole process. More
by markifd
Other Employees Tagged: Jennifer Flammia , Ali Grose
March 17, 2021
Over many years, fourth vehicle recently purchased from Ide Honda, Penfield, New York. Each time, staff is knowledgeable, courteous and kind. They always work with us to get the best deal. We are very s Ide Honda, Penfield, New York. Each time, staff is knowledgeable, courteous and kind. They always work with us to get the best deal. We are very satisfied with the entire experience including sales, financials, and service. Melinda and Gerry are super people to work with!!! More
by rboerman09
Other Employees Tagged: Melinda Pagliuso, Gerry Lamb
March 17, 2021
I have had my winter and summer tires stored at Ide since they also had Mazdas . My tires are mounted on wheels and the switch over in the spring and fall consequently , should only take a few minutes . On e they also had Mazdas . My tires are mounted on wheels and the switch over in the spring and fall consequently , should only take a few minutes . On each instance I have made appointments first thing in the morning , and have arrived on time , 7:30 AM . Each time there has been some sort of problem and I have had to wait more than two hours for a job that should have taken a few minutes . This is ridiculous ! Service advisor Jim Milella has been very , very apologetic and done his best to help me . I do not believe it is his fault , he has been very sincere and tried his best to be helpful . Something is very wrong with this system and terribly frustrating , I would not recommend to anyone that they use this service . More
by cmac
March 06, 2021
This year will mark 30 years that I have been an Ide Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the re Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the restored 1991 Civic Hatchback with their Dad (my son). The service department is nothing short of fantastic. Many thanks to Mark Frey, JIm Milella, and Don Stigler... More
by saratogaborne
Other Employees Tagged: Mark Frey, Melinda Pagliuso , Don Stigler, Rich Ide
December 16, 2020
high recommend the best customer service around! we have gotten the best care from these guys for the past 8yrs! its nice to see familiar faces who always have a high level of perfessionalism. gotten the best care from these guys for the past 8yrs! its nice to see familiar faces who always have a high level of perfessionalism. More
by as.johnson2016
Other Employees Tagged: Will Galliher , Richard Lombardi, Ty Shelton
July 05, 2020
29 Years and Counting I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, an I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, and a Fit (3/4 still in our family "fleet"), I'll be back again and again. Many thanks. More
by saratogaborne
Other Employees Tagged: Mark Frey , Don Stigler
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