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Jim Milella
103 Reviews
Jim has been in the car business since 1990, and with Ide Honda since 2000. He has two wonderful children. Jim is a complete fanatic of the automotive world and knows his cars, motorcycles, and anything that moves. He is happy to help you take care of your automobile at IDE HONDA!
Read moreDealership Experience
26 yrs, 2 mos
Industry Experience
30 yrs
103 Reviews
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103 Reviews of Jim Milella
September 04, 2021
The service team at Honda is the best I’ve encountered with great people and awesome response time I would definitely recommend them!! 5 stars ⭐️ is well earned in that department ✅ with great people and awesome response time I would definitely recommend them!! 5 stars ⭐️ is well earned in that department ✅ More
by JSantos
Other Employees Tagged: Melody Gould
April 12, 2021
I have been very pleased with their service and sales. I have just bought my 2nd CRV from them and was very satisfied with the whole process. have just bought my 2nd CRV from them and was very satisfied with the whole process. More
by markifd
Other Employees Tagged: Jennifer Flammia , Ali Grose
April 01, 2021
I’m a consumer that has bought my cars from IDE HONDA starting in 1/2003.Brad Constantino Our Only Sales Rep Ever Our Family. starting in 1/2003.Brad Constantino Our Only Sales Rep Ever Our Family. More
by MsBaker
Other Employees Tagged: Brad Constantino, Adam Weil
March 17, 2021
I have had my winter and summer tires stored at Ide since they also had Mazdas . My tires are mounted on wheels and the switch over in the spring and fall consequently , should only take a few minutes . On e they also had Mazdas . My tires are mounted on wheels and the switch over in the spring and fall consequently , should only take a few minutes . On each instance I have made appointments first thing in the morning , and have arrived on time , 7:30 AM . Each time there has been some sort of problem and I have had to wait more than two hours for a job that should have taken a few minutes . This is ridiculous ! Service advisor Jim Milella has been very , very apologetic and done his best to help me . I do not believe it is his fault , he has been very sincere and tried his best to be helpful . Something is very wrong with this system and terribly frustrating , I would not recommend to anyone that they use this service . More
by cmac
March 17, 2021
Over many years, fourth vehicle recently purchased from Ide Honda, Penfield, New York. Each time, staff is knowledgeable, courteous and kind. They always work with us to get the best deal. We are very s Ide Honda, Penfield, New York. Each time, staff is knowledgeable, courteous and kind. They always work with us to get the best deal. We are very satisfied with the entire experience including sales, financials, and service. Melinda and Gerry are super people to work with!!! More
by rboerman09
Other Employees Tagged: Melinda Pagliuso, Gerry Lamb
March 06, 2021
This year will mark 30 years that I have been an Ide Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the re Honda customer having purchased four Hondas over those years. My family still owns three of them. My granddaughters are now riding around in the restored 1991 Civic Hatchback with their Dad (my son). The service department is nothing short of fantastic. Many thanks to Mark Frey, JIm Milella, and Don Stigler... More
by saratogaborne
Other Employees Tagged: Mark Frey, Melinda Pagliuso , Don Stigler, Rich Ide
December 16, 2020
high recommend the best customer service around! we have gotten the best care from these guys for the past 8yrs! its nice to see familiar faces who always have a high level of perfessionalism. gotten the best care from these guys for the past 8yrs! its nice to see familiar faces who always have a high level of perfessionalism. More
by as.johnson2016
Other Employees Tagged: Will Galliher , Richard Lombardi, Ty Shelton
July 05, 2020
29 Years and Counting I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, an I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, and a Fit (3/4 still in our family "fleet"), I'll be back again and again. Many thanks. More
by saratogaborne
Other Employees Tagged: Mark Frey , Don Stigler
February 06, 2020
My husband and I consistently experience friendly, professional service in every department at Ide Honda. We just purchased another CRV, and we wouldn't go anywhere else! professional service in every department at Ide Honda. We just purchased another CRV, and we wouldn't go anywhere else! More
by Chociej family
Other Employees Tagged: Rick Damico, Ashley Pierce, Emidio Lotta, Dan O'Brien
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