Jim Milella
Jim Milella at Ide Honda

Jim Milella | Page 6

Senior Service Advisor

Ide Honda

875 Panorama Trail S.
Rochester, NY 14625

Contact Me
5.0
104 Reviews

Jim has been in the car business since 1990, and with Ide Honda since 2000. He has two wonderful children. Jim is a complete fanatic of the automotive world and knows his cars, motorcycles, and anything that moves. He is happy to help you take care of your automobile at IDE HONDA!

Dealership Experience

26 yrs, 4 mos

Industry Experience

30 yrs, 2 mos

5.0

104 Reviews

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104 Reviews of Jim Milella

December 14, 2018

Dealership Rating
Employee Rating

4th car leased from this dealer....need I say more. Gerry Lamb was professional, friendly, knowledgeable and efficient in securing my newly leased CRV! Jim, my go-to guy in service made a point to say h More

by Sheila771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerry Lamb , Richard Lombardi

September 13, 2018

Dealership Rating
Employee Rating

My car Buying Experience My experience buying from IDE Honda was awesome. My salesman Rick D, went our of his way to ensure that I had a great experience. More

by Roddy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Damico, Ashley Pierce

August 10, 2018

Dealership Rating
Employee Rating

Great Experience This is the second Odyssey we purchased from Ide Honda where everyone is friendly. There was nothing wrong with our 6 year old one but we wanted all More

by Miss Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

May 06, 2018

Dealership Rating
Employee Rating

Best service advisor! Outstanding service advisor. Courteous, thorough and always professional. He is our reason we keep coming back to Dick Ide. We are a family of Honda l More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melinda Pagliuso , Roberto Galante

April 25, 2018

Dealership Rating
Employee Rating

Wonderful customer service! Jim’s a pleasure to work with. I’ve had my vehicle serviced at Dick IDE for 7 years. Jim is informative, personable & efficient. I’ll be bringing m More

by Sunny
Recommend Dealer
Yes

April 17, 2018

Dealership Rating
Employee Rating

Great Experience All Around I started looking at new Odyssey’s over two years ago. Every time my 2005 Odyssey was in for an oil change, repair, etc, I would cruise the floor. I s More

by West East Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino , Bob Crisafulli, Ken Neufeglise, Russ Vandewall

April 09, 2018

Dealership Rating
Employee Rating

Terrific dealership. Great help from Leigh Quackenbush in buying two cars in the last 9 months. Service department has been 5 star. Great buying experience with both cars. More

by D Winn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leigh Quackenbush , Ken Neufeglise, Ashley Pierce, Russ Vandewall

April 06, 2018

Dealership Rating
Employee Rating

Fantastic experience from start to finish...... !!!! This was our second car from the Dick IDE team and our experience was better than the first. We used to shop around but now I know and trust the team More

by Randolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino , Roberto Galante, Ken Neufeglise

February 13, 2018

Dealership Rating
Employee Rating

Great Experience. I had been searching and test driving different vehicles for almost a year. I narrowed it down to a couple different vehicles. I searched on line and More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Gleichauf , Ken Neufeglise

February 11, 2018

Dealership Rating
Employee Rating

Leasing a Honda Fit This is the second Honda vehicle that I have purchased or leased thru this dealership. The level of customer service and maintenance on my car that I More

by maria2018!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Galliher , Jake Anderson, One more person helped us with our financial paperwork but can't remember her name--she too was great.

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