Joe Cleaver | Page 3

As a return customer, I was treated with the utmost respect, courtesy, and kindness! Tom Berges and Shawn Mazzoni were Superstars throughout the process and I could not have been treated in finer fashi respect, courtesy, and kindness! Tom Berges and Shawn Mazzoni were Superstars throughout the process and I could not have been treated in finer fashion. Tom has reached out a couple of times since my purchase and is as genuine as can be. Truly blessed I am found. Respectfully shared, Eric Campbell More

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I love this dealership. Mary is always helpful. However, I spoke to someone at BMW financial about a payment from the wear and tear insurance that they had not received and s Mary is always helpful. However, I spoke to someone at BMW financial about a payment from the wear and tear insurance that they had not received and she was pretty rude. I was trying to figure out what was going on and she just kept repeating "We have not received the payment". This was confusing to me because I got a letter from the insurance company stating that they did pay it. Finally after I kept inquiring she told me the insurance sent a check but they never received it. More

by peteragnello Verified Customer Verified Customer

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I don’t know who David is however, Alex is great as well as Joe in Fi as Joe in Fi More

by Br2dive Verified Customer Verified Customer

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This is our second time buying a car from here. The first one, Myata, many years ago. Now , a Camry. The first one, Myata, many years ago. Now , a Camry. More

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I've been going to Ferman BMW for 12 years. I have found every department to be professional, informative, and make you feel part of the BMW Family. Sal is my service advisor and has always don I have found every department to be professional, informative, and make you feel part of the BMW Family. Sal is my service advisor and has always done a great job in great detail. Cares for his clients. I will soon purchase my 3rd BMW from Ferman later this year. David is my sales person who has kept me well informed. The Sales Manager also David is very kind, helpful and very client based making sure all is done with great satisfaction to clients. With their very helpful, caring, and top level service this keeps me loyal to Ferman BMW. Highly recommend. More

by cjw1928 Verified Customer Verified Customer

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Everyone at the dealership is always helpful. Service was very nice and answered all my questions. Thanks Service was very nice and answered all my questions. Thanks More

by gregglasky Verified Customer Verified Customer

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Could not of asked for a better explanation. I definitely will be getting my next BMW with him I definitely will be getting my next BMW with him More

by parkerjm24 Verified Customer Verified Customer

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David, was great from the start. Provide all the information and was quick with his response. He listened and provided the information and solution based on our needs. He delivered 1 Provide all the information and was quick with his response. He listened and provided the information and solution based on our needs. He delivered 100%, came to the dealership and everyone is so friendly it felt like family. Meet Joe and he was fantastic, the entire process was hassle free and made it so quick and easy. I would 100% recommend this dealership to friends or family. One of the best car buying experience and we have both plenty of cars before. Thank you all for your great service. More

by tesha.danny2018 Verified Customer Verified Customer

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Not only service is very Proffesional and prompt but in finance; kudos to Mr. Clever for his excellent advice and profesionalismo finance; kudos to Mr. Clever for his excellent advice and profesionalismo More

by zucelsolc Verified Customer Verified Customer

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Thomas and the Ferman auto group were nothing but pleasant to deal with. They helped me out every step of the way, and were still there to answer my questions the following week to ensure I was happy pleasant to deal with. They helped me out every step of the way, and were still there to answer my questions the following week to ensure I was happy with the vehicle. Professional to say the least, Thomas was by far the best customer service/sales advisor I have ever had the pleasure of working with. They are still working with me to ensure I know every function that this car offers, thanks again to all that helped throughout the process. More

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