Dealership Experience
15 yrs, 8 mos
Industry Experience
19 yrs, 4 mos
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
857 Reviews
Write a Review857 Reviews of Joe Cleaver
September 05, 2018
Excellent Service / Great Establishment / Wonderful Showroom Jamie is my advisor and she is awesome. Have been buying and servicing my cars here for over 12 years. Purchase a 740i and a 745i and customer servi Jamie is my advisor and she is awesome. Have been buying and servicing my cars here for over 12 years. Purchase a 740i and a 745i and customer service remains as strong as ever. I currently do not drive a BMW, my son's car was in service, but I'm looking to move back to a BMW from my CLS 63 I travel almost 50 miles to go to this dealership past other BMW dealers that are closer. Enough said. More
Other Employees Tagged: Jamie Annese, Mary Keller , Jamie Byrd, Jimmy Whaley
September 04, 2018
Charles Fernandes was awesome! X5 purchase I love cars but nobody hates the new car buying process more than me. I met Charles a few weeks ago while getting my BMW serviced and I was wondering I love cars but nobody hates the new car buying process more than me. I met Charles a few weeks ago while getting my BMW serviced and I was wondering around the showroom. Reached out to him this morning about coming in to look at an X5 for my wife. Absolutely the best car buying experience of my life. Very knowledgeable on the vehicles. Very friendly and helpful. First time I have ever left a car buying experience happy with the deal, happy with the vehicle, and happy about the process itself. Highly recommend! More
Other Employees Tagged: Nick Hawk , Alan Mazur, Charles Fernandes
September 03, 2018
Purchased 2019 Mini Countryman S ALL4 While researching many different automobiles we narrowed our search to 2 vehicles. At that time a Mini was not really on the list. My wife owned a Min While researching many different automobiles we narrowed our search to 2 vehicles. At that time a Mini was not really on the list. My wife owned a Mini Cooper she bought new at Ferman Mini in 2006. We went there solely to make some part of the car shopping fun. (Let's just go test drive a nice car) We were looking at a Toyota Rav 4 and a Subaru Forester both all wheel drive. We found a Clubman we liked and met Ryan George, the nicest and best informed vehicle salesman I have ever met. We made a preliminary deal on the Clubman, we returned the next day to complete the deal and pick it up. However we didn't feel it was the "right" car. I drove the Countryman S and it was clear we needed to re-evaluate our plan. We bought the 2019 Mini Countryman S ALL4. Everyone at the dealership did their best to make sure we were comfortable with our decision. Stop and see Ryan George. More
Other Employees Tagged: Ryan George, Tomas Hernandez, Doug Opie
September 02, 2018
Best dealership on the west coast I have purchased 10 cars from Karl and the Ferman BMW dealership and every time it’s been a pleasure . Thank you Karl, Rob and Ferman for all you di I have purchased 10 cars from Karl and the Ferman BMW dealership and every time it’s been a pleasure . Thank you Karl, Rob and Ferman for all you did to make this experience just as amazing as the last. Best, Angie More
Other Employees Tagged: Robert Chodorowski, Karl Alvarez
September 01, 2018
Great experience! We were fortunate to work with Alex and Joe on what proved to be a pretty smooth process to purchase our first Mini!. Thanks guys! We were fortunate to work with Alex and Joe on what proved to be a pretty smooth process to purchase our first Mini!. Thanks guys! More
Other Employees Tagged: Alex Senko
September 01, 2018
New car Bought two new BMWs from Steve he was very helpful and very patient he took the time to explain things correctly he is an asset to your team thank you Bought two new BMWs from Steve he was very helpful and very patient he took the time to explain things correctly he is an asset to your team thank you very much Steve More
Other Employees Tagged: Michael Hughes, Steven Venden
August 28, 2018
Alex Wolf I just want to write a quick note to let you know how wonderful it was to work with Alex Wolf. Alex‘S enthusiasm and passion for BMW is what makes I just want to write a quick note to let you know how wonderful it was to work with Alex Wolf. Alex‘S enthusiasm and passion for BMW is what makes him a great sales person. He is also extremely knowledgeable about the technical nature of these cars. Answered all of my questions, was not pushy, was very patient and again his knowledge of these cars made this a very enjoyable experience. So many other sales people I’ve encountered hardly knew anything about the cars they were selling. Not so with Alex. He was terrific. Best, Jeff More
Other Employees Tagged: Alex Wolf, Karl Alvarez
August 26, 2018
Couldn’t have been easier with Robert C. No high pressure sales, no typical dealer tactics. You’re not going to get the best deal right out of the gate, but if you’re willing to endure a litt No high pressure sales, no typical dealer tactics. You’re not going to get the best deal right out of the gate, but if you’re willing to endure a little negotiation, you’re going to walk away happy. Joe, the F&I guy was good too. Everybody is so friendly and makes you feel like they want your repeat business. Completely opposite feel of Audi dealers and about on par with MB dealers in GA. If we decide to stay loyal to BMW we will definitely be back to Ferman. More
Other Employees Tagged: Robert Chodorowski
August 26, 2018
A very good transaction. Very good experience with sales, finance and technical staff. Our sales representative (Robert Chodorowski) helped us to complete the transaction even Very good experience with sales, finance and technical staff. Our sales representative (Robert Chodorowski) helped us to complete the transaction even though we were not quite ready to make the purchase. Robert, the client advisor was very good at demonstrating the technical issues. The financial manager, Joe was very good at explaining everything concerning the transaction and all matters pertaining to the protection plan. More
Other Employees Tagged: Robert Chodorowski , Toby Edward Pacuch
August 25, 2018
Freaking amazing The Ferman team is amazing !! They get things done with a fast and furious style and combine it with a easy breezy feel. The whole experience was aw The Ferman team is amazing !! They get things done with a fast and furious style and combine it with a easy breezy feel. The whole experience was awesome !! Highly recommend! Doug Wilder , Karl Alvarez , Brian Gains, Austin, Joe Cleaver, Stone Quevli. These are the dudes you want on your team ! More
Other Employees Tagged: Karl Alvarez , Brian Gains, Douglas Wilder, Austin from service , Stone Quevli

