Dealership Experience
15 yrs, 8 mos
Industry Experience
19 yrs, 4 mos
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
857 Reviews
Write a Review857 Reviews of Joe Cleaver
August 14, 2018
Smooth and easy buying process Easiest and least stressful car buying experience I've ever had. Very relaxing environment. Staff was very friendly knowledgeable especially Mary Kell Easiest and least stressful car buying experience I've ever had. Very relaxing environment. Staff was very friendly knowledgeable especially Mary Keller who I dealt with through the majority of the process. Definitely would highly recommend Ferman BMW to anyone. More
Other Employees Tagged: Mary Keller , Phil Bennis
August 09, 2018
Worked hard to get the deal done! I was impressed with my device I received and the way the sales person worked with us to get the deal done. Was impressed by the staff and how they I was impressed with my device I received and the way the sales person worked with us to get the deal done. Was impressed by the staff and how they paid attention to detail. More
Other Employees Tagged: Alexis Defreitas, Tomas Hernandez
August 08, 2018
5 start world class service Gregory Larson Provided a world-class service and a world class car. He was extremely helpful, very professional and went out of his way to assist me Gregory Larson Provided a world-class service and a world class car. He was extremely helpful, very professional and went out of his way to assist me in a few other request. Thank you More
Other Employees Tagged: Karl Alvarez , Gregory Larsen
August 07, 2018
Excellent Dealer I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! I want to thank all at Ferman BMW and especially Mary Keller for going the extra mile on the purchase of my BMW. You have earned a lifelong customer! Thanks again! More
Other Employees Tagged: Cesar Tereso, Mary Keller, Karl Alvarez
August 07, 2018
Exceptional service! All of the members of the team went way beyond as we were there three hours past closing! Mary was very informative and accommodating. Dave was very All of the members of the team went way beyond as we were there three hours past closing! Mary was very informative and accommodating. Dave was very nice and knowledgeable and the finance person assisted me in getting insurance and answered my questions. More
Other Employees Tagged: Mary Keller , David T.
August 02, 2018
The Best - Bar None We had reviewed several Mini's online and with my wife in NY for the summer we chose a Mini at the Mini of Morristown. We were buying the car for our We had reviewed several Mini's online and with my wife in NY for the summer we chose a Mini at the Mini of Morristown. We were buying the car for our daughter so we spoke with them over the phone for a few days, we asked a lot of questions about the car and we were assured it was in great condition and a good deal. My wife and daughter traveled 4 hours to the dealership to find out the car was a smokers car and was in terrible condition. Needless to say we were furious. I looked at the Ferman dealership online and saw a really great Mini, I went in and met Sara Griffith. I can't begin to explain what an incredible experience I had with Sara! Not only was she personable she knew her Mini's! Within an hour I put a $500 deposit on the Mini we wound up buying. From start to finish this was one of the best car buying experiences I have had. THANK YOU SARA and TEAM, my daughter can't believe what an awesome car she got. More
Other Employees Tagged: Sara Griffith
August 02, 2018
Wonderful experience Great experience, great prices! Very professional. The facility is modern, the people were very courteous and attentive. They listened to us and under Great experience, great prices! Very professional. The facility is modern, the people were very courteous and attentive. They listened to us and understood what we were looking for and delivered a very good product. More
Other Employees Tagged: Mary Keller, Bob Murray
August 02, 2018
Charlie is the bomb! 😀 Charlie met me in the front of the dealership. I had told my husband the night before that my dream car was a red convertible BMW. Charlie and I walke Charlie met me in the front of the dealership. I had told my husband the night before that my dream car was a red convertible BMW. Charlie and I walked a few paces and there she was, my beautiful, shining red convertible two series. We took her for a ride and it was all I envisioned it to be. I felt an instant affinity towards the convertible. Charlie was not the usual in your face dealer. He never pushed me. Needless to say, I drove my beautiful Garnet Girl home that day. The financing was so easy because of Joe. I am still smiling. More
Other Employees Tagged: Charlie Fernandes
July 31, 2018
Smooth and easy Overall excellent experience. David with sales was very professional and knowledgeable! Joe with finance was very detailed. Bob Murray is an excellent Overall excellent experience. David with sales was very professional and knowledgeable! Joe with finance was very detailed. Bob Murray is an excellent manager who truly cares for his employees More
Other Employees Tagged: Bob Murray , David
July 30, 2018
5 Star BMW Service dept Ferman BMW does an outstanding job taking care of my Beamer! It starts with my Service Advisor Jimmy. He is very professional! He takes care of the a Ferman BMW does an outstanding job taking care of my Beamer! It starts with my Service Advisor Jimmy. He is very professional! He takes care of the appointment for oil changes,etc. Honestly, I don’t have issues with my BMW so I only see the staff on regular checkups. The loaner car staff is great too! 5 Star All around! More
Other Employees Tagged: Gary Mack, Karl Alvarez , Jimmy Whaley

